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1.9

Poor

TrustScore 2 out of 5

12 reviews

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1-star

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Rated 1 out of 5 stars

I bought a steam game

I bought a steam game
Didn’t get a steam code
But did get a string of web code that is supposed to link to a new account I had to activate
Not a trusted site with a .cn link

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Misleading Product – Unacceptable Practices and No Support


I had a deeply disappointing experience with Kinguin after purchasing what was advertised as a 12-month Xbox Game Pass Core subscription. Like most customers, I expected to receive a 25-character activation code to redeem on my own Xbox account — the industry standard.

Instead, I was given login credentials for a random, pre-created Microsoft account tied to a fake identity and fabricated birthdate. The Game Pass was already activated on this account, which made it completely useless to me, since I cannot access the subscription from my real Xbox profile where I’ve built up 17 years of game history and purchases.

What’s worse is that:
• The product listing failed to clearly warn about this unconventional delivery method
• The “Show Key” button in my Kinguin inventory strongly implied I’d be receiving a normal code — very misleading
• When I raised the issue, both the merchant and Kinguin refused to refund me, claiming the product was “delivered” and that I should have known what I was buying

Their customer service completely ignored the fact that the product was not fit for purpose, not transparently described, and incompatible with a legitimate Xbox account. I never agreed to use or impersonate someone under a fake email.

Kinguin enables questionable sellers to operate with zero accountability, and their policies fail to protect honest customers. I will not be using Kinguin again.

Buyers beware: If something goes wrong, you’re on your own.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Use PayPal. Don't give them your credit card number

I've been using Kingwin for some time and I have to say that I've been, overall, satisfied with the service. However, one day, instead of using PayPal, the auto completion entered my card number and CIV. I've removed the data right after and didn't even validate the form. Then I used PayPal. The following day, my card began to get emptied. I have not had any incident for years, so I'm pretty convinced it came from Kingwin.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

I have bought several PC games from…

I have bought several PC games from them. I was a bit worried with my first order, so I tried on the cheapest game I could find. Minecraft for windows 10, it was 37 cents so I figured no big loss if it doesnt work. I recevied my key as soon as payment was made. That was about 8 months ago. Since then I have ordered 8 or 9 more games and I can tell you everything works everytime.

This is now my go to source for PC games. 90% of the time its way cheaper than steam or gog or humble bundle. Even brand new releases are cheaper. I just got Shadow of the Tomb Raider which was only a few days old. Its a 59.99 game everywhere. I got the game with preorder bonus for 49 bucks. Most games offer a much bigger % off than that.

You do have to be careful to make sure to pick the right game for your country. A lot of them are region free but not all. Some are region specific.

30 September 2018
Unprompted review
Show reviews in all languages. (12 reviews)

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