Kingsnorth Solicitors Reviews 

65
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

I am getting numerous emails from Kingsnorth about a claim for finance. Im not sure if its legitimate or not but looking on here does anyone else find it odd that everyone has spoken to someone calle... See more

Company replied

Rated 3 out of 5 stars

I cannot get through to them?? I rang Stephenson solicitors immediately and Kelly the girl there took all my details I look forward to my claim now being dealt with. And hopes now my claim will be c... See more

Rated 5 out of 5 stars

The swiftness of getting a reply to my query. I was just following up on a claim I submitted last year and to be honest I wasn't really expecting to hear anything, but the reply to my question was alm... See more

Company replied

Rated 1 out of 5 stars

I have calling to get updates on my case I can’t get through to them I need to get a closure letter to leave I can’t proceed or does anybody have a solution because this is ridiculous Been sending e... See more

Company details

  1. Law Firm

Written by the company

Expert Legal Professionals Providing Quality Legal Services


Contact info

3.3

Average

TrustScore 3.5 out of 5

65 reviews

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3.3

All reviews

(65)

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Rated 1 out of 5 stars

Can’t get through

I have calling to get updates on my case I can’t get through to them I need to get a closure letter to leave I can’t proceed or does anybody have a solution because this is ridiculous
Been sending emails no reply nothing

5 September 2025
Unprompted review
Rated 3 out of 5 stars

I cannot get through to them??

I cannot get through to them?? I rang Stephenson solicitors immediately and Kelly the girl there took all my details I look forward to my claim now being dealt with. And hopes now my claim will be covered by them. Waiting as two car claims. Finance etc

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Useless!!!

After nearly 8 months of a disrepair claim going through, no contact, no replies to emails this whole time and me chasing them to then get an email today from Stephensons solicitors to say Kingsnorth Solicitors has closed down! Not only that but Stephensons can't take over my claim and now i'm back to square one.
This solicitors has not only wasted my time but led me on to believe it was being solved when he would have know his firm was shutting down due to dishonesty-which doesnt surprise me!
Anyone who an ongoing claim needs to contact Stephensons solicitors. Check your emails (including spam) also as you should have an email from them and what to do next.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Do they still exist?

Dealing with this company for a number of months about car claim. The last 6 weeks radio silence from them. Phone line not working client portal not working. Left several requests for call back and nothing. Think they are not trading any longer. Very bad service if they are still in business.
I've now found out this business has been closed by SRA.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Hi, I have tried to contact this company by telephone and email because they have the wrong address down for me.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Over 9 months now and they have gone…

Over 9 months now and they have gone absolutely silent… this company has all of my information and no one ever comes back to me regarding if this claim is actually going forward. Tried calling numerous times and the phone line no longer works making me think they have shut down… very bad service from this company

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I canceled the same day I signed up for…

I canceled the same day I signed up for a pcp claim as I decided I didnt want to proceed I emailed this solicitors the same day I put my details in which states in there t&cs to give notice and they wouldnt proceed which is lies i cancelled exactly the same day and just last week I got an email through my car payment service saying they had proceeded after me saying I wanted to cancel watch out for this company.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Confident with the process of claiming

We felt confident working with this company and throughout the process we have had everything explained clearly
Sophia has been assisting us with several claims where our memory has been tested with registration numbers etc, she has been patient and understanding to the difficulties my husband has as he now suffers from a cognitive illness.
Caroline

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Adil has been very supportive and has…

Adil has been very supportive and has been able to help me with my case. He’s always been prompt with his callbacks, communication and keeping me up to date with my case. Thank you Adil for all your hard work, keep it up!

Fatma

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I rang to enquire about a new claim to…

I rang to enquire about a new claim to sign up. Sofia was was very helpful and explained the whole process to me. She was very polite and patient with me. Excellent customer service.

5 June 2025
Unprompted review
Kingsnorth Solicitors logo

Reply from Kingsnorth Solicitors

Thankyou for your kind words Sadia!

Rated 5 out of 5 stars

Recently made claim using this company…

Recently made claim using this company and the service has been really good. Have been speaking to a gentleman called adil and his feedback has been excellent. Would certainly recommend them.

8 March 2025
Unprompted review
Kingsnorth Solicitors logo

Reply from Kingsnorth Solicitors

Thank you for your kind words - I will make sure they get passed on!

Rated 1 out of 5 stars

I have constant email about my pcp…

I have constant email about my pcp claim asking me to sign and documents to send gets me nervous incase they are not genuine.

3 June 2025
Unprompted review
Kingsnorth Solicitors logo

Reply from Kingsnorth Solicitors

Hi Amanda - I believe the team have tried to contact you to get this rectified. I would recommend getting in touch so we can show you its completely legitimate and you made an enquiry with us. I do hope this will change your mind on the 1 star review.

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