KingsBox Reviews 300

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the high quality and durability of the products, often noting that the equipment exceeds their expectations and remains in excellent condition over time. Many people praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and quick, professional responses to inquiries. The overall experience is frequently described as positive, with consumers appreciating the robust design and the personalized support received throughout their purchasing journey. However, some reviewers were not happy with the delivery service, mentioning issues like damaged packaging, delayed shipments, and items being split into multiple packages. A few other people also felt that certain products had design flaws or were not suitable for their intended use, leading to dissatisfaction with those specific items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its high quality, durability, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of materials and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, patience, and excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting frustration due to poor supply... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Starter Vest is made of durable material and is very comfortable to wear. What also made me decided to purchase KingsBox product are wights that are actual block and not bags filled with sand. Th... See more

Company replied

Rated 5 out of 5 stars

I purchased 6m2 of floor protection (30mm, 180kg total) from Kingsbox. The order was processed within a couple business days and the delivery took another week afterwards. Delivery was smooth, and tra... See more

Company replied

Rated 5 out of 5 stars

I really like kingsbox equipment, so when i wanted to start my project i had no doubts. Most importantly what I really liked is their costumer service, Mateja was able to satisfy all my requests being... See more

Company replied

Rated 5 out of 5 stars

Squat ramp is very good product(I recommend 15 degree angle), these pack -man weights could be better, they slip and are not suitable for lower weights

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

KingsBox is a provider of innovative, unique, European build strength and conditioning equipment.


Contact info

4.2

Great

TrustScore 4 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

KingsBox Rotating Hip Thruster

I’ve always been a big fan of KingsBox — my entire home gym is built with their equipment. That’s why I recently decided to add the KingsBox Rotating Hip Thruster. Unfortunately, this turned out to be a major disappointment.

The design has a serious flaw: during use, the hip thruster can actually slip out of its mount. This happens because it doesn’t rotate smoothly with the movement but instead turns out of the hanging position. It feels unsafe and, in my opinion, quite dangerous.

I reached out to KingsBox by email, but unfortunately never received a proper response. Very disappointing, especially from a brand I trusted so much.

For now, I cannot recommend this product at all — it’s unsafe to use and not up to the standard I expect from KingsBox.

1 September 2025
Unprompted review
KingsBox logo

Reply from KingsBox

First of all, thank you for taking the time to share your experience and for being such a loyal supporter of KingsBox. We’re truly sorry to hear about the issues you’ve experienced with the Rotating Hip Thruster and for the delay in our response.

Our support team will address your concerns, and we are sure we will find a proper solution together.

We really appreciate the trust you’ve given KingsBox over the years, and we’ll do our best to win back your confidence.

Rated 5 out of 5 stars

Everything fine

We ordered most of the equipment for our homegym and we are very happy with it. Service was always helpful. Wanted to change an invoice and it really were no problem and they managed it for us.

4 August 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you for your kind words!
We’re happy you’re enjoying your home gym, and our team will always be here to help with any future upgrades 💪

Rated 5 out of 5 stars

ENTREFITNESS

I purchased all the necessary materials for the group class training center I'm opening and was amazed by the quality of the materials I received.
Edu Orduña advised me throughout the entire purchasing process (selecting the necessary materials, customizing the colors for the racetracks, where to place the materials to make the most of the center's space, etc.).
I am very grateful for his attention at all times.
IF ANYONE READS THIS REVIEW, I assure you that you will be 100% sure if you purchase the materials here.
Thanks to Edu again.

1 August 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you so much for your amazing feedback!
We’re thrilled to hear that you’re happy with the quality of the equipment.
Our support team always strives to understand each customer’s needs and tailor our advice to their project — and Edu is no exception. We’ll make sure he knows how much you appreciated his work. 😃
We wish you all the success with your new group class training center and look forward to seeing it in action!

Rated 5 out of 5 stars

Highly recommended, look no further!

I was searching for a modular, high-quality home gym setup—and KingsBox absolutely delivered. From the start, I was impressed not only by the robust and versatile design of their equipment, but also by the exceptional customer experience. A huge part of my decision to go with KingsBox was thanks to Jure, my go-to sales representative. He went above and beyond—even driving over 60 km just to meet me at one of their showrooms and walk me through the different products before I committed to anything. His genuine friendliness, deep product knowledge, and patient guidance made the entire buying process smooth and enjoyable. I couldn’t be happier with the outcome: top-tier gear that fits perfectly in my space, and service that felt truly personal.

Highly recommended, look no further!

1 August 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you so much for sharing your experience!
We’re so happy to hear you’re enjoying your new home gym and that the quality and design met your expectations. Jure truly goes the extra mile—literally 😃—and we’ll be sure to let him know how much you valued his effort and expertise.

We’re thrilled everything fits perfectly in your space, and we wish you many great workouts ahead!

Rated 5 out of 5 stars

Top notch

Great customer service - had some problems and they helped right away. Top product quality - best in the country no doubt. Fast delivery.

13 March 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you for your great feedback!
We’re glad we could help quickly and that you’re happy with the quality and delivery😊

Rated 5 out of 5 stars

great experience

great experience, quality products and top sales representative mr. JureR (very caring and flexible). Thx guys

30 July 2025
Unprompted review
KingsBox logo

Reply from KingsBox

We're happy to hear that you had such a great experience with the KingsBox team and products! We'll make sure Jure knows he got 5 stars from you😃 Thank you for sharing!

Rated 1 out of 5 stars

Wretched

Unfortunately, the goods do not match the ordered item and have significant defects. Unfortunately, my emails are not being answered.

28 July 2025
Unprompted review
KingsBox logo

Reply from KingsBox

We're very sorry to hear about the issues with your order. This is far from the standard we strive for, and we sincerely apologize for the frustration caused.
Our team will contact you post haste to resolve the situation as quickly as possible.
Thank you for your patience and for bringing this to our attention.

Rated 5 out of 5 stars

Top gear

Very, very good equipment

5 June 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thanks so much, we really appreciate it! We always strive to provide the best!

Rated 4 out of 5 stars

Kingsbox has high quality products

Kingsbox has high quality products. I use quite some of them for outdoor use and they are super sturdy.
They can improve a bit on the user experience of the shop and delivery times but in general they are recommended as a supplier for fitness equipment.

29 July 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you so much for your feedback! We truly appreciate your honesty because it helps us get better. We’re excited to work hard to make sure you enjoy a 5-star experience the next time you shop with us!

Rated 5 out of 5 stars

Top-quality equipment

Top-quality equipment. Fast delivery and great service. Very satisfied.

31 October 2024
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Product is quality and great customer service

The quality of the outdoor squat rack is great, easy to assemble, very stable, despite the uneven surface it is on, absolutely exceeds expectations.
Plus great customer service, was getting really insightful info prior to buying, not to mention fast response time.

29 June 2025
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you for your positive feedback!
It is so good to hear you appreciate our support service and quality of products. You truly made our day!

Rated 5 out of 5 stars

Everithing ok

Everithing ok. Good feedback from the suport team.

29 July 2024
Unprompted review
KingsBox logo

Reply from KingsBox

Thank you, we are glad you appreciate our service!

Rated 5 out of 5 stars

1m2 30mm floor protection - great quality

I purchased 6m2 of floor protection (30mm, 180kg total) from Kingsbox. The order was processed within a couple business days and the delivery took another week afterwards. Delivery was smooth, and tracking was up to date. The product is good quality, consistent size, and clean. Very satisfied! I have no experience with customer service, as I never needed to contact them.

29 July 2025
Unprompted review
KingsBox logo

Reply from KingsBox

We appreciate you sharing your positive experience shopping at the KingsBox online shop.
We are glad to know that our rubber flooring meets your expectations, and we hope it serves you well for a long time.

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