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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people appreciate the excellent customer service, describing support agents as prompt, kind, and helpful. Customers also enjoy the wide selection of games available, with many noting the smooth performance and lack of lag. The process of creating and verifying an account is generally seen as straightforward, and some users have reported successful and timely payouts. However, some people were dissatisfied with the payment process, experiencing delays in withdrawals or issues with receiving their winnings. A few other people also felt that the website's optimization was poor, leading to slow loading times and an overall janky user experience. There were also mentions of high playthrough requirements for bonuses and a lack of clarity regarding payment methods.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues such as denied payments, hidden fees, and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the site for its smooth,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the quick,... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers praised the clean, modern interface,... See more

Product

Users describe ambiguous interactions with the product. Many reviewers praise the wide selection of games,... See more

Based on these reviews

Rated 4 out of 5 stars

Update, both redemption only took two days. However it appears there is a fee first was a 100 dollars sent 97 dollars the other was 500 dollars they sent 487.50. could be a exchange rate not sure b... See more

Company replied

Rated 4 out of 5 stars

Came across this last night and liked the layout and games, customer service is also super prompt and kind and friendly. … ended up winning over 250$, but cashed out for 200… still waiting on withdraw... See more

Company replied

Rated 4 out of 5 stars

I won 100 and have redeemed. That's was 7 days ago as of today.. It was approved to be deposited and my method was bank card. And it's still not in my account 3 days after approval. It's a fun s... See more

Company replied

Rated 4 out of 5 stars

It’s been ok. Games are very very tight. There are a lot of fun games and my favorites are on here. However the play through is very high for bonuses AND there is a cap for a free coins received so id... See more

Company replied

Rated 5 out of 5 stars

I came across this brand recently and decided to give it a try — and honestly, I’m really impressed. The site runs smoothly, the games are fun, and the support team replies instantly through live ch... See more

Company replied

Rated 1 out of 5 stars

So far this has been a total scam experience. They will take your money you will redeem and 7 days later they will tell you the same card you used to purchase coins on doesn’t work for redemption beca... See more

Company replied

Rated 5 out of 5 stars

I came here looking for games by nolimitcity and I'm impressed with the selection of games. They have a lot of different providers including all nolimit games. They run beautifully with no lag or de... See more

Company replied

Rated 5 out of 5 stars

Good selection of games, redemptions seem to take 5 business days before approved (instant once approved though). Just make note of the 10x playthrough (you need to keep track of how much you've wager... See more

Company replied

Rated 1 out of 5 stars

Awful optimization, the site is easily the slowest I've ever played on. Can't give much more information unfortunately because its almost impossible to get anything to load and games crash extremely... See more

Company replied

Rated 2 out of 5 stars

Awful RTP. Like one of the worst I have seen. I have played multiple games over several periods and NOT ONE bonus or feature. That is statistically impossible. I am only giving 2 stars because of the... See more

Company replied

Rated 5 out of 5 stars

They have a wide variety of games. no limit and hacksaw are my favorite! Good promo packages! Pretty quick redemptions ! Excellent customer service. Personally had customer service reach out to me on... See more

Company replied

Rated 5 out of 5 stars

KingPrize Casino delivers a smooth, no drama online casino experience that actually respects the player. From the moment you log in, the site runs clean and fast with a solid game selection that ke... See more

Company replied

Rated 5 out of 5 stars

New Very awesome entertaining and enjoyable casino leaving a great impression, with a wide selection of slots! Slot providers as well as live games and table games! Also has a fascinating VIP system w... See more

Company replied

Rated 5 out of 5 stars

Levi at customer support live chat is incredible. Efficient,knowledgeable, and helpful is how I would describe my first interaction with him and the platform. Its a new site with a generous first time... See more

Company replied

Rated 5 out of 5 stars

This is the best out . This site has 3 different daily bonus , plus the chat bonuses from time to time. Has over 3k games , runs extremely smooth without lagging and I just had the best customer servi... See more

Company replied

Rated 1 out of 5 stars

This site deserves zero stars they're theives. I had 60 dollars in my account and bought the bonus for 60 cents soon as I clicked buy feature my money disappeared and they said I have insufficient fun... See more

Company replied

Rated 5 out of 5 stars

Very new casino with a huge selection of slots and many more casino style games with many slot providers! Very impressed by their selection of slots as well as well known top slot providers! Also have... See more

Company replied

Rated 1 out of 5 stars

I would like to rewrite my review and inform that the way how this company operate is unfair. I did won fair and square and they’re accusing me of cheating and close my account. I even spoke to the cu... See more

Rated 1 out of 5 stars

Made an account with wrong email accidentally put in .coms instead of .com I couldn't change it in Profile setting to complete verification so made immediately made an account and verified. I made a p... See more

Company replied

Rated 5 out of 5 stars

Ive had a great experience with Kingprize so far. I love how clean and smooth everything is laid out. They've got a ton of great providers too , including a few of my top favorites. They got a good... See more

Company replied

Rated 5 out of 5 stars

Was a little rough at first but after talking to the correct person with the issues I have had we were able to get them figured out an I am pleased with the outcome of the app so far thank yall

Company replied

Rated 5 out of 5 stars

Reached out to customer service, instantly greeted by such a kind dude named Ben. Helped me out and made me feel welcome at a new Social Casino. It made my day honestly. King Prize is in the rotation... See more

Company replied

Rated 5 out of 5 stars

Initially hesitant due to negative reviews, I decided to try this casino nonetheless. To my surprise, it turned out to be a positive experience. I received the welcome bonus upon sign-up, which contri... See more

Company replied

Rated 5 out of 5 stars

Great selection of games. Great bonuses without crazy wagering requirements. Payouts confirmed on my end. Edit: Customer support is great and actually cares. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

***FINAL UPDATE*** My redemption has completed all necessary steps and has been deposited into the bank! Looks good for a new home spot! *****Short update****** I recieved an email letting... See more

Company replied

Rated 5 out of 5 stars

New casino that offers a great variety of games and they offer instant redemptions! Awesome site. One of my favorites!

Company replied

Rated 5 out of 5 stars

Decent website overall and the bonuses are very good. Not too many pop ups and everything functioning as it should. Happy overall

Company replied

Rated 5 out of 5 stars

Signed up last night and wow! The games choice is great, was easy to create and verify an account. I even managed a small win! Victory! Could be my new go-to site. I will report back

Company replied

Rated 5 out of 5 stars

Just signed up earlier and had 1.70 to start with ended up redeeming for 100. So far so good, haven't been paid yet but we'll see here in a couple days weather i do recieve the payout or not. Will kee... See more

Rated 5 out of 5 stars

Great customer service I had a small problem with my kyc verification and support was able to help with the problem within minutes

Company replied

Rated 5 out of 5 stars

Great customer service. Simple sign up. Legitimate games and redemption, highly recommend !

Company replied

Rated 5 out of 5 stars

This site has rare games i have alot of fun here best site ever

Company replied

Rated 1 out of 5 stars

Number of times kingprize flags my review: THREE 😔 Those of you that know me know I’m an expert in identifying scam operations. My track record speaks for itself. This operator ra... See more

Company replied

Rated 1 out of 5 stars

Site is a scam. They are claiming I used a vpn service to access my account, conveniently at the time where my profits should be paid out. I did not use any vpn or proxy service to access my account... See more

Company replied

Rated 1 out of 5 stars

i purchased 2 packs went for a redeem and closed my account would not recommend this site to anyone unless they rectify the issue, they told me i needed to play more money for my playthrough whi... See more

Company replied

Rated 1 out of 5 stars

THEY ARE A SCAM!! I DID NOT HAVE MULTIPLE ACCOUNTS BUT THEY LIED AND SAID I DID BECAUSE THEY DIDN'T WANT TO PAY ME MY $205!!! DO NOT USE YOU WILL NOT GET PAID ANYTHING OR RECEIVE ANY REFUNDS!!

Company replied

Rated 1 out of 5 stars

Completely horrible app. Every spin was loading. I honestly just wanted to get my losses over with so I can delete the app. I wasn’t even hoping for a redemption just cause the app lagged out BAD. I r... See more

Company replied

Rated 2 out of 5 stars

It lags so bad takes forever to load even when it finally loads and you pick the game you want to play takes forever loading again. And when your in the middle of spins It starts lagging and acting li... See more

Company replied

Rated 1 out of 5 stars

Just log in and sit and watch all the wins go across the screen from other players. You will hardly ever see it go over 1.00 . Their RTP is the lowest I've ever seen and I have been a member of almost... See more

Company replied

Rated 2 out of 5 stars

Not the best. Bonuses requires 10x playthrough to unlock for redemption which is pretty high. The site is so ungodly slow you'll pull your hair out. I wouldn't use again even for a good promo.

Company replied

Rated 1 out of 5 stars

I like playing blackjack so I went online to find an app to play. So I played the kingprize app. When I created an account, I got a promotion to buy 99.99 get 200 and 249.99 get 500. I bought these 2... See more

Company replied

Rated 1 out of 5 stars

At first I thought this was a great casino. Made a few redemptions and it was going great. They steadily increased the play through requirements each time I made a purchase which reached absurd leve... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

👑 Play like royalty at KingPrize. A social sweepstakes casino for U.S. players featuring epic slots, table games & real prize opportunities


Contact info

3.3

Average

TrustScore 3.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a great site with daily free sc…

Such a great site with daily free sc and games are worth playing for the win!

8 February 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Thank you so much for your amazing review! 🙌

We’re thrilled to hear you’re enjoying the daily free spins and that the game selection is something you find exciting and worth playing for the win. Your positive feedback truly made our day! 🎰

We’re always working to bring fun and value to your experience, so it’s exciting to know we’re hitting the mark. Thanks again for taking the time to share your thoughts — we can’t wait to keep bringing you great games and features! 🌟

Rated 5 out of 5 stars

I win alot I just wish the redeem…

I win alot I just wish the redeem process didn't take as long. One of my favorite places to play

6 February 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Jeremiah,

Thank you for sharing your feedback! 🎉

We’re thrilled to hear that you’re enjoying your wins and that King Prize is one of your favorite places to play. We completely understand your point about the redemption process — we’re always looking for ways to make it faster and smoother for our players.

Your support and feedback mean a lot to us, and we’re committed to continually improving your experience. We can’t wait to see you back for more fun and big wins! 💛🎰

Rated 5 out of 5 stars

Good

Super quick to help you out really fast in responding

1 February 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Jessica,

Thank you so much for your kind words about your experience with support at KingPrize Casino! 🌟

We’re thrilled to hear that our team was able to help quickly and provide fast responses — delivering friendly and efficient support is exactly what we strive for.

We truly appreciate you taking the time to share your feedback and are always here to help whenever you need us. We look forward to continuing to provide a great experience.

See you again soon! 🎰

The KingPrize Team 👑

Rated 1 out of 5 stars

Was referred to by a family member

Was referred to by a family member. I signed up purchased and end up winning 500 but cash out 300. Few days later I get a email from them asking for documents sent everything asked for. And after then no communicate at all after I have emailed them muliple of times . I feel like they just trying to get out of paying me plus they shut down my account. (Will update when I get some results)

27 January 2026
Unprompted review
Rated 5 out of 5 stars

KingPrize Casino is SMOOTH!

KingPrize Casino delivers a smooth, no drama online casino experience that actually respects the player. From the moment you log in, the site runs clean and fast with a solid game selection that keeps things interesting without feeling bloated or gimmicky.
The slot lineup is strong, especially if you like variety. Classics, high volatility bangers, and newer releases all sit nicely together. Games load quickly and don’t glitch out mid spin, which already puts KingPrize ahead of a lot of competitors. If you enjoy table games, the blackjack and roulette options are reliable and play exactly how they should.
Bonuses are reasonable and transparent. No sneaky fine print designed to trap you for eternity. Wagering requirements feel fair and achievable if you play smart. Promotions come often enough to stay fun without feeling spammy or desperate.
Payouts are the real win here. Withdrawals process smoothly, and you don’t get stuck in endless verification limbo. Customer support is responsive and actually helpful, not copy pasted apologies on a loop.

25 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Justin,

Thanks for your detailed feedback — we really appreciate it!

We’re glad you’re enjoying the smooth experience and game selection on KingPrize Casino. It’s great to hear the site runs fast, the slots variety keeps things interesting, and the table games play as expected.

We also appreciate your comments on bonuses and withdrawals. Our goal is to keep promotions fair and payouts straightforward, and we continue working to improve the experience for players. Customer support is here to help whenever you need assistance.

Thanks for being part of the community — we look forward to keeping the games fun and the experience drama-free. 🎰

Rated 1 out of 5 stars

Awful optimization

Awful optimization, the site is easily the slowest I've ever played on. Can't give much more information unfortunately because its almost impossible to get anything to load and games crash extremely frequently.

For reference I've played on PC and my Galaxy Z Fold 7 so it has nothing to do with my hardware or internet. Will update review if they ever get around to optimizing so that I can actually play.

23 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Alexander,

Thank you for your feedback. We appreciate you sharing your experience with KingPrize Casino. Since your review, the site has undergone significant updates and performance improvements aimed at delivering a smoother and more reliable experience.

We invite you to explore the latest updates and see the enhancements firsthand. If you decide to give it another try, we would value your updated thoughts. Thank you for helping us continue to improve.

Rated 1 out of 5 stars

This site deserves zero stars they're…

This site deserves zero stars they're theives. I had 60 dollars in my account and bought the bonus for 60 cents soon as I clicked buy feature my money disappeared and they said I have insufficient funds. They're scams . They're trying to tell me I didn't have enough like im some dumbass . Worst site ever don't even waste your time

18 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Jonas,

Thanks for your feedback regarding KingPrize Casino. All reports are taken seriously and investigated as part of our standard process. For any game round or transaction-related concerns, conclusions are determined by the respective game provider, as we do not control or influence game outcomes.

If you would like assistance, our support team is available to help. We appreciate you taking the time to share your experience.

The KingPrize Team 👑

Rated 5 out of 5 stars

Great customer service.

20 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi,

Thank you so much for the 5-star review! ⭐️

We’re really happy to hear you enjoyed our customer support. Your feedback means a lot to us, and we appreciate you being part of our community. Enjoy the games and best of luck! 🎉

The KingPrize Team 👑

Rated 4 out of 5 stars

Enjoyed playing on this site

Update, both redemption only took two days. However it appears there is a fee first was a 100 dollars sent 97 dollars the other was 500 dollars they sent 487.50. could be a exchange rate not sure but I'm not concerned about it. I will play here again.

Enjoyed playing on this site. I will say the slow loading times can be frustrating but not terrible. I bought a package and won did two redemptions i typically like to redeem something on a site before i make another purchase i will report back on how long it takes.

14 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Trevor,

Thanks for the update and for sharing your experience with redemptions on KingPrize Casino. It’s great to hear your withdrawals processed in a couple of days. Redemption amounts may reflect processing or exchange adjustments depending on payment methods, but we’re always working to keep the experience clear and efficient.

We also appreciate your feedback on loading times. Performance improvements continue to be a priority, and updates are regularly rolled out to enhance speed and stability.

Glad you enjoyed playing, and we look forward to hearing about your next redemption and experience!

The KingPrize Team 👑

Rated 2 out of 5 stars

Not the best

Not the best.

Bonuses requires 10x playthrough to unlock for redemption which is pretty high. The site is so ungodly slow you'll pull your hair out. I wouldn't use again even for a good promo.

14 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Danny,

Thanks for sharing your thoughts about KingPrize Casino — we really appreciate honest feedback.

Bonus requirements and loading performance are areas we’re continually working to improve, and site updates have been rolling out to enhance the experience.

We’d love to have you back in the future and hope you’ll notice the improvements firsthand. Thanks again for playing and for helping us get better!

The KingPrize Team 👑

Rated 2 out of 5 stars

Takes forever to load…

It lags so bad takes forever to load even when it finally loads and you pick the game you want to play takes forever loading again. And when your in the middle of spins It starts lagging and acting like it's looking for connection. I don't have this issue with any of the other casinos I play. It has all the games I like to play. I hope they fix the issue soon.

9 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Sammantha,

Thanks for sharing your experience with KingPrize Casino — we really appreciate honest feedback.

We’re sorry you’ve been running into lag and loading delays, especially since you enjoy the game selection. Performance and connection stability are areas we’re actively working on, and updates are being rolled out to improve the overall experience.

We understand how frustrating interruptions during spins and loading screens can be — that’s not the smooth experience we want for players. We hope you’ll notice improvements made, and we’d love the opportunity to keep delivering the games you enjoy once things are optimized. Thanks again for taking the time to share your feedback.

The KingPrize Team 👑

Rated 5 out of 5 stars

Pleasantly surprised.

Initially hesitant due to negative reviews, I decided to try this casino nonetheless. To my surprise, it turned out to be a positive experience. I received the welcome bonus upon sign-up, which contributed to my winnings of $400. I requested a withdrawal, which was processed and credited to my account within three days. The delay was solely due to the weekend, as the withdrawal was initiated on a Friday and completed by Monday. Importantly, the casino did not close my account or give me the runaround because I had not made a deposit, and they honored my withdrawal without hesitation or unnecessary questions. The customer support team was exceptionally helpful, promptly responding to all my queries and providing clear guidance. Overall, I would definitely recommend giving this casino a chance based on my experience.

4 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Nicole,

Thank you so much for the 5-star review! ⭐️

We’re thrilled to hear that you had a positive experience, enjoyed the welcome bonus, and found the withdrawal process smooth and timely. It’s also great to know our customer support team was helpful and responsive.

We really appreciate your recommendation and are glad we could exceed your expectations. We look forward to continuing to provide a great experience and hope to see you back for more wins and fun in the future! 🎰

The KingPrize Team 👑

Rated 1 out of 5 stars

Completely horrible app

Completely horrible app. Every spin was loading. I honestly just wanted to get my losses over with so I can delete the app. I wasn’t even hoping for a redemption just cause the app lagged out BAD. I rather loose my money then continue playing here. Can’t even log in on website either. Play else where people

6 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi,

Thanks for sharing your feedback about KingPrize Casino. We’re sorry you experienced loading and login issues at the time of your visit. Since then, the site has undergone performance and stability improvements aimed at delivering a smoother experience.

We appreciate you taking the time to let us know about your experience, as it helps us continue improving. If you ever decide to give us another try, we’d love the opportunity to provide a better experience. Thanks again for your feedback.

The KingPrize Team 👑

Rated 5 out of 5 stars

Was a little rough at first but after…

Was a little rough at first but after talking to the correct person with the issues I have had we were able to get them figured out an I am pleased with the outcome of the app so far thank yall

3 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Charles.

Thank you so much for the 5-star review! ⭐️

Thanks for sharing your experience with KingPrize Casino — we really appreciate the feedback. We’re glad you were able to connect with the right team and get everything sorted out.

It’s great to hear you’re pleased with the outcome and enjoying the app so far.

Thanks for playing and for giving us the opportunity to help! 🎰

The KingPrize Team 👑

Rated 3 out of 5 stars

These reviews scare me

These reviews scare me. For that reason, I won't be playing here.

Great choice of games though. Love Hacksaw. I got the the bonus on the one game I in played with my sign on bonus, but win was low. OAO

2 January 2026
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Charles,

We respect your decision, but it’s worth noting that online reviews often reflect individual outcomes rather than how a platform actually operates. KingPrize is used daily by thousands of players, with consistent gameplay and redemptions processed in line with our policies. All reviews you see on our page are original and submitted by real users.

That said, we’re glad you enjoyed the game selection—Hacksaw is a top choice here as well. If you ever decide to give KingPrize a fair try, our team is always available to answer questions and assist you.

The KingPrize Team

Rated 1 out of 5 stars

Doesn’t let u redeem money

At first I thought it was a pretty cool app until it has glitches only when it comes to trying to redeem ur winnings.
I added a debit card to get payments and once I save it the card number changed over and over also tried to add bank account, linked bank account and my bank showed it was linked but on app said error didn't save. Tried on app and chrome/firefox/safari like support suggested and nope nothing has been saved👎🏾👎🏾👎🏾👎🏾
*Update* Issue still isn’t resolved . I have been trying to redeem prize since Dec 21 2025 and agents tell me to do the same thing over and over. Showed agents screenshots of KingPrize “coin flow” that they are indeed connected to my bank account through Plaid. And account isn’t on my KingPrize account for redemption. Never experienced this with any other casino accounts . Have no problem with Spinpals and CrownCoins Casino app or platform.🤔

21 December 2025
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Shameka,

We’re sorry to hear about your experience. Please note that we do not withhold payments — we have successfully paid out many customers, and redemptions are processed securely via our payment providers.

We’re actively working to resolve the issue you encountered and appreciate your patience while we do so. Our support team remains available.

Thank you for the feedback.

The KingPrize Team

Rated 1 out of 5 stars

BEWARE OF THEM NOT PAYING OUT WINS

Made an account with wrong email accidentally put in .coms instead of .com I couldn't change it in Profile setting to complete verification so made immediately made an account and verified. I made a purchase and won 100 dollars. When I went to redeem they told me they closed my account due to multiple accounts. I wrote back and told them what had happened. They then wrote me back and told me that they understood it was a mistake and saw I didn't use the first account but they would not let me redeem my 100 dollars but my account was now reactivated and I would be allowed to make more purchases and redeem other wins. COMPLETE SCAM! If you understand the mistake and are going to reactivate the account why would you not pay the win. I didn't cheat anything YOUR SYSTEM would not let me fix the email to get it verified.

19 December 2025
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Timothy,

For clarity, accounts on our platform must be limited to one per player, as clearly stated in our Terms of Use. Creating multiple accounts — regardless of intent — is not permitted.

In this case, our team reviewed the situation and made an exception by allowing one account to remain active as a goodwill gesture, despite the multiple-account violation. However, winnings generated while the account was in breach of our rules are not eligible for redemption.

This was not a system error or a refusal to pay legitimate winnings, but an enforcement of standard account rules that apply to all players equally. Labeling this as a “scam” is inaccurate, especially considering that an exception was already extended in your favor.

We remain committed to fair play, transparency, and protecting the integrity of the platform for all genuine users.

KingPrize Team 👑

Rated 1 out of 5 stars

At first I thought this was a great…

At first I thought this was a great casino. Made a few redemptions and it was going great. They steadily increased the play through requirements each time I made a purchase which reached absurd levels like 20x and up which is ridiculous! Who could possibly play through money that many times and have a profit much less enough to redeem???? But before I bought my last package I went to live support and asked what the requirements were and they told me 5x which again is too high if you ask me but I bought it. Played through it more than 5x and wondered what the deal was so I went back to the live support and the same person said she told me wrong and that the play through requirement for this package was actually 20x. Quite a difference! I never would’ve bought it under these conditions. I made it almost all of the way there before losing it all! After back and forth with “customer service” if you can call it that they determined that an apology was sufficient and that nothing else would be done. An apology doesn’t cut it. I’ve dealt with some awful sweepstakes casino but yours is top 3 material for sure. Just stay away!

Edit #1: I was asked for further info by king price after submitting this review and I have screenshots of the customer service rep admitting to the mistake and the apology which by the way does me no good. I would love to take this review down if they just do what’s right. I’d settle for a refund honestly at this point. It’s the right thing to do.

20 December 2025
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Jonathan,

This action was taken due to confirmed bonus abuse.

Your gameplay shows repeated washing behavior used to artificially complete playthrough requirements, including live casino and Mines gameplay with instant cash-outs to recycle balances with no real risk. This is a clear violation of our Terms of Use and harms genuine players, who unlike yourself, entertain themselves without trying to abuse the system.

We wish other casinos best of luck with you.

The KingPrize Team 👑

Rated 1 out of 5 stars

I would like to rewrite my review and…

I would like to rewrite my review and inform that the way how this company operate is unfair. I did won fair and square and they’re accusing me of cheating and close my account. I even spoke to the customer service team and they were helpful with my redemption and all of sudden this happened. I only got redeemed partial of my winnings and it should’ve been all. I would be aware of this company and I know they’re new, but very unprofessional. I’m reading other people’s review and hope that they do pay me for my redemption that they said they would. I’ll wait for the 5 days to see if the money gets sent to my account. Would highly recommend people to not play on their app/platform.

16 December 2025
Unprompted review
Rated 4 out of 5 stars

It’s been ok

It’s been ok. Games are very very tight. There are a lot of fun games and my favorites are on here. However the play through is very high for bonuses AND there is a cap for a free coins received so idk. Like I said it’s been fun but have not been able to win anything worth cashing out and I hear cash out is slow. There are other platforms that are a little bit more user friendly as well as player oriented too and what I mean by that is less restrictions on everything, better cash out options, less time for winnings. I wouldn’t spend much here in my personal opinion. Customer service has been fantastic so that’s a plus

18 December 2025
Unprompted review
KingPrize logo

Reply from KingPrize

Hi Customer,

Thank you for the honest and detailed feedback — we really appreciate you taking the time to share it ⭐️

We’re glad to hear you’re enjoying the game selection and that our customer support stood out positively. Your points around bonuses, caps, and redemption speed are all noted. We’re actively working on improving the overall player experience, including making redemptions faster — while our policy allows up to 7 business days, most redemptions are currently being processed within up to 48 hours.

Feedback like yours genuinely helps us improve, and we hope you’ll continue to see positive changes as we move forward. Thanks again for giving KingPrize a try!

The KingPrize Team 👑

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