Kingfisher Insurance logo
Visit website

Kingfisher Insurance Reviews 

622
•
TrustScore 4.5 out of 5

4.7

Insurance Broker
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and knowledgeable staff for providing efficient support, professional guidance, and clear explanations throughout the entire insurance renewal process. Consumers also deeply appreciate the highly competitive prices, excellent quote costs, and the smooth, straightforward renewal experience consistently provided by the team. However, some customers also noted minor frustrations regarding significantly increasing policy costs year after year and rather lengthy administrative renewal processes. A few reviewers also explicitly expressed dissatisfaction with poor service quality, ignored requests, and experiences where staff appeared unhelpful or uncoordinated.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, friendly, and... See more

Service

Reviewers mention positive feedback about service, highlighting a straightforward and user-friendly... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as knowledgeable,... See more

Price

Users describe positive interactions with price, highlighting competitive and reasonable rates compared to... See more

User experience

People report positive experiences with user experience, highlighting a straightforward, fast, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more

Rated 5 out of 5 stars

Ollie was extremely helpful, as there was a lot of back and forth with changes. He was completely professional and speedy to respond to my enquiries. Outstanding Service, thank you

Company details

  1. Insurance Broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

622 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(622)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Great product Awful communication

I started the process for insurance in November 2025 & finally got it through in February 2026 whilst the insurance we have is great for our needs, the companies communication is appalling, i learnt that once you have sent an email which you can only send to a general email not a personal one, you have to ring to check whether they have it & action your requirements each time. It made what had previously been a really easy simple process to been alot of hassle & time spent dealing with this.

19 March 2026
Rated 5 out of 5 stars

Well as you kno…you cannot judge an…w

Well as you know……you cannot judge an insurance company until you have to claim
Luckily that is the situation at the moment….but I have dealt with a couple of your team and they fulfilled all I asked and that is why I’m renewing

25 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look