Kingex Reviews 

187
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Kingex is my reliable partner in the world of Crypto. I am now a regular customer with over 30 transactions and i would like to say they where the fastest and smoothest their can be. In the beginin... See more

Company replied

Rated 5 out of 5 stars

The Kingex service is always safe , fast and transparent. Wide selection of different type of crypto and options to withdraw and transfer make this service even more convenient. And there is an online... See more

Company replied

Rated 1 out of 5 stars

Kingex is holding my 1,123 USDT and refuses to say who they are On 02.10.2026 I sent 1,123.16 USDT (TRC-20) for two orders. Payment was received. The exchange was frozen "based on a prelimin... See more

Company replied

Rated 5 out of 5 stars

I've been using kingex for about two month and never had any issues, fast exchange with intuitive design makes it super comfortable to use. Good support helps quickly with any questions. I reccomend

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Kingex.io 👑 Криптовалютные и наличные операции: — Наличные из Украины 🇺🇦 в другие страны (Европа 🇪🇺, США 🇺🇸, Азия 🌴) и в обратном направлении 🇺🇦 — SWIFT/SEPA переводы день в день 💸 — Оплата счетов за авто и недвижимость в США/Европе 🚘 — Покупка/продажа криптовалюты (BTC, ETH, USDT и другие) 💵 — Приватбанк, Монобанк, Ощадбанк и другие банки Украины 💳 Работаем в 25 городах Украины (все операции происходят непосредственно в кассе), а также 85 городах мира 🌍 Поможем решить любую финансовую задачу💰 Telegram: @kingex Telegram-канал: @KingexOfficial Viber/WhatsApp: +380666190000 Веб-сайт: Kingex.io ___________________________________________________ Kingex.io 👑 Cryptocurrency and cash operations: - Cash from Ukraine 🇺🇦 to other countries (Europe 🇪🇺, USA 🇺🇸, Asia 🌴) and vice versa 🇺🇦 - SWIFT/SEPA transfers same day 💸 - Payment of bills for cars and real estate in the USA/Europe 🚘 - Buying/selling cryptocurrency (BTC, ETH, USDT, and others) 💵 - PrivatBank, Monobank, Oschadbank, and other Ukrainian banks 💳 We operate in 25 cities in Ukraine (all operations take place directly at the cash desk) and in 85 cities worldwide 🌍 We can help you solve any financial task 💰 Telegram: @kingex Telegram channel: @KingexOfficial Viber/WhatsApp: +380666190000 Website: Kingex.io


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

187 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(187)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using this exchange for…

I have been using this exchange for some time now. The transaction was pretty fast & never had a problem or delay. Thanks!

18 September 2024
Unprompted review
Kingex logo

Reply from Kingex

Hi!

Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!

Thank you for being with us!

Rated 1 out of 5 stars

Untrustworthy.

Untrustworthy.

This "service" is supposed to send money to my bank's card in exchange for Monero.

I paid the Monero and never received any money. Even before I contacted them, they sent me an eccentric message in which they claimed their bank had a "technical failure" and that I (not they) should provide my bank statement..

Anyone with basic logic would call their bank and ask for evidence that the money they sent has been received by the recipient, but not at Kingex. At Kingex, it is the customer that fixes the business' shortcommings.

Therefore, I proceeded with asking them to provide a statement that shows they sent any money; they dodged answering by saying that my tone is inappropriate.

They also ignored the request to provide the name of the bank and the sender's card number and continued to claim that their bank cannot produce the transaction's receipt.

Either the business standards are very low at Kingex or something sketchy is being done.

29 March 2024
Unprompted review
Kingex logo

Reply from Kingex

The situation was successfully resolved after the client provided an extract. The “stuck” transaction was canceled by the bank’s support service, and the funds on the order were sent again in full, despite the difference in the exchange rate due to the deliberate delay of the situation on the part of the client.

Rated 5 out of 5 stars

Все отлично

Все отлично, поддержка на уровне , даже частичный возврат сделали т.к. сумма поменялась

5 December 2023
Unprompted review
Kingex logo

Reply from Kingex

Добрый день!

Благодарим Вас за отзыв! Мы рады, что вы оценили нашу работу. Если у Вас возникнут дополнительные вопросы или нужна помощь, пожалуйста, свяжитесь с нашей командой. Мы всегда рады предоставить качественное обслуживание!

Спасибо, что Вы с нами!

Rated 5 out of 5 stars

very easy and convenient exchange

very easy and convenient exchange, with a highly responsive customer support team.
doesnt hurt that they have very good rates.

3 December 2023
Unprompted review
Kingex logo

Reply from Kingex

Hello!

Thank you for your feedback regarding our support service and team! We are glad that you appreciated our work. It is important to note that we also offer a favorable exchange rate and ensure fast processing of your transactions. If you have any further questions, we are always ready to help.

Thank you for being with us!

Rated 5 out of 5 stars

Kingex is the best

Working with Kingex already a month, service working perfectly, rates competitive, support managers are the best! Thank you guys for the pro fin-tech solution, regards

13 November 2023
Unprompted review
Kingex logo

Reply from Kingex

Hello!

Thank you for your feedback! We are glad that you appreciated our service. We always strive to provide our customers with the best cryptocurrency exchange experience. If you have any questions or need assistance, we are always happy to ensure maximum comfort during the exchange!

Thank you for being with us!

Rated 1 out of 5 stars

Scammer website

Scammer website ! Report ! Stole my money from Credit card !

25 September 2023
Unprompted review
Kingex logo

Reply from Kingex

It is fake review clearly aimed at discrediting our company.

Our company specializes in cryptocurrency exchange and does not have the technical capability to "steal funds from customers' credit cards." Customers cannot link a card to the website, and sensitive data is not entered anywhere. All the information we have about the customer's card is the card number, which cannot be used to steal funds.

Furthermore, we were unable to identify this customer in our database, requested additional information, and did not receive any response.

Rated 5 out of 5 stars

№82510

Great guys. They helped me a lot with transferring money to Europe. Amount 2000 euros +
I advise everyone to work with them.

13 September 2023
Unprompted review
Kingex logo

Reply from Kingex

Hello!

Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!

Thank you for being with us!

Rated 5 out of 5 stars

Профессионалы своего дела

Профессионалы своего дела, опытный и вежливый оператор всегда онлайн, курс хороший.

14 May 2023
Unprompted review
Kingex logo

Reply from Kingex

Приветствуем!

Большое спасибо за обратную связь! Мы рады, что Вы оценили наш криптообменник. Довольный клиент — наша главная цель. Если у Вас возникнут дополнительные вопросы или потребуется наша помощь, пожалуйста, обращайтесь. Будем рады помочь Вам снова!

Спасибо, что Вы с нами!

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing
the exchange took only 10 minutes
awesome keep the good work up

15 May 2023
Unprompted review
Kingex logo

Reply from Kingex

Hello!

Thank you very much for your feedback! We are glad that you have appreciated our crypto exchange. A satisfied customer is our main goal. If you have any further questions or need our assistance, please do not hesitate to contact us. We will be happy to help you again!

Thank you for being with us!

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