Some of the worst RTP in the business . If you like cold machines play @king billy. VIP means nothing either, so many better provider who reply to msg and email, VIP player spending 5k a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
KingBillycasino ....sublime....stands out above the rest of the best online casinos. Great selection of games, bonuses and lots of freespins. They have a costumer/ chat service like a real troublesh... See more
Company replied
KYC was kind of a nuisance, but once that was finally handled, everything has been good. Game selection is good, withdrawals via etransfer are fast and have been completed within 1-4 hours. Respo... See more
#1 KING BILLY CASINO #1 My favourite casino, always first choice for me, I’ve tried a lot of casinos online and can’t find any bettter than King Billy. I get great vip support, constantly receiv... See more
Company details
Written by the company
Some casinos get one (or no) awards in their lifetime. King Billy gets one every year! 2017 brought us the Best New Casino Award in the prestigious AskGamblers Awards. In 2018, we won the Best Casino 3rd place AND the Player’s Choice Casino 2nd place. And in 2019 we brought home the big one: Best Casino in the AskGamblers Awards! We thank you, our players, who made all these awards possible and we want you to know that we are not done yet. There are many more awards to come!
Contact info
United Kingdom
- support@kingbilly.com
- kingbilly.com
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some of the worst RTP in the business
Some of the worst RTP in the business .
If you like cold machines play @king billy.
VIP means nothing either, so many better provider who reply to msg and email, VIP player spending 5k a week and they don't reply to email for 3-4 days minimum followed by another 3-4 days from a follow up email.!
Incredibly slow service , not to mention supposedly VIP service .
Not only issues with their rigged machines ,but if you do win, guess what..! After less than 6 months of playing they find the need to make you verify again after already verifying and being paid previously...
Not called for , they happily keep you depositing but when it's come to withdrawl , they keep it at ransom to new verification at their discretion.
Yes you might get paid. but we as gamblers know having winnings sit in a casino balance is hard and adding an extra 5+ days to new verification it's a disaster waiting to happen.
If you are thinking of joining , DON'T do it
support team is so bad
support team is so bad
email them plenty of times but never got any response
after months of waiting someone replied and than again ghosted
support really the worst ever i have seen

Reply from Kingbilly
Great Casino I hope it wins best casino…
Great Casino I hope it wins best casino at the Ask Gamblers Awards.

Reply from Kingbilly
King Billy is honestly the best casino…
King Billy is honestly the best casino definitely recommend!

Reply from Kingbilly
Fast Withdrawals, Good Games
KYC was kind of a nuisance, but once that was finally handled, everything has been good.
Game selection is good, withdrawals via etransfer are fast and have been completed within 1-4 hours. Responsible gambling tools are easy to use as well. It seems I'm only able to deposit using etransfer, which is ok but my bank charges me for each transaction. It would be nice to have more options, but it's not a huge problem.
Overall a very good gambling website, one of my favorites.
First of all i want to declare that…
First of all i want to declare that this is not a - i lost = bad review. I am up 860£ on KingBilly.
What makes them trustworthy is also what makes them sketchy. They truly care about your safety, and making sure that they follow laws and regulation. This is great!
What i am reffering to is verifying your documents, which is a green flag when offshore casino's do this. Sadly this is also where the problems stands. You need to verify your credit card and adress every 3 months! they are basicly taking strict regulation, and making them even more strict just for fun. Sadly they do not do this before you deposit, but only when you have to withdraw money. They want to make deposits very easy for you, but withdrawing a battle. before i was able to use tax returns. Now i have to give out my rent contract, with no other option which they had plenty of just a year ago.
Good news tho, when you're verified withdraws comes within minutes.
Stop accepting players money before they are verified. then make deposits possible, after verification, and players feel like they are treated with respect and honestly.
About the site iself: Great loyalty program, with great promos. not many known providers tho, and many slots look kinda outdated.
The best casino ever
The slots are amazing, so much of a variety. But best of all is the staff, Absolutely the most wonderful polite bunch of people, so helpful and kind. I'd say kingbilly is the best casino site on earth.

Reply from Kingbilly
Just a over all a great casino at…
Just a over all a great casino at Kingbilly.com the support is great the deposit an withdrawals are quick an easy
The bonus are awesome I would recommend this Casino to many 👌

Reply from Kingbilly
Great game and Great customer service
Awesome games and great customer service

Reply from Kingbilly
I joined yesterday and deposited $20…
I joined yesterday and deposited $20 they gave me 50 free spins i proceeded to go through the spins and won $5 off of them to find out this was considered "bonus funds" and was not withdrawable. I went on to playing it away and getting to my original $20 i had deposited i played on a machine called book of the dead and got free games that paid roughly $85. upon trying to cashout a total of $80 the withdrawal was rejected with no reason given. I then contacted customer support and was told i have to upload 3 invididual documents after doing so and being rejected about 3 times stating i need a form of id but my drivers license doesnt count ( which is the only form of id i have / can get where i live). Also while playing yesterday i experienced several technical issues such as text being changed in german language and my account balance changing at random.
Update* they finally paid me after more frusterating conversations with customer support.
I have tried to deposit with my credit card but it was not accepted i contacted customer support and they were no help at all.
*Update* Ever since my review i have been putting the odd deposit in and can say it seems impossible to win i have deposited $440 without a single win over the last 4 months.
*edit* i have just deposited $20 and won $1,100 on book of dead and then played more and i am up a bit more scepticle but evetnually i did win just dont count on it.

Reply from Kingbilly
Great hard at first but payed out great…
Great hard at first but payed out great in the end best casino I’ve played so far withdraw was great and quick as well good communication 10/10 from me

Reply from Kingbilly
The costumerservice and gameplay is…
The costumerservice and gameplay is excellent, fast withdrawal and a lot of games. Everything you look for and they are unique in online casino land

Reply from Kingbilly
Kingbilly is one of the best casino…
Kingbilly is one of the best casino ever I play already few years, I'm fully verified and I do not have never any problems.

Reply from Kingbilly
Nice games and fast withdrawel pay out
They have a lot of games and nice games to play to. The withdrawels are fast pay out. You can chat 24/7.The people they work there are nice people to.

Reply from Kingbilly
Kingbilly is the best online casino…
Kingbilly is the best online casino ever.
I play always on kingbilly. De bonusses are great. Customer service are top!

Reply from Kingbilly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







