Kinesis Money Reviews 

I just made a transfer from Silver to KVT. For $660 of silver, it cost me $110.

I didn't come to this platform to be robbed - the legacy banks and government do that well enough.

Currently looking at how to sell all remaining assets on this platform without being extorted by them.

Obviously, they display fees in such a way there is no straight dollar comparison but can claim that everything was transparent.

Recently I moved from the UK to Poland and tried to open an account with Kinesis. I sent them a bank statement, but it wasn’t enough. Then I sent another bank statement from a different bank and a phone bill, but that was not enough either. They have my selfie and a picture of my passport, but I still cannot open an account.
I would understand this level of verification if they were offering me credit or a loan, but I just want to transfer my own money to their account.
They operate in what many consider a tax haven, the Cayman Islands, which already raises concerns for me due to my past bad experiences with some Forex companies. To transfer money, you need to send it to their bank account in Indonesia, which is another red flag for me.
My customer advisor has an Indian name and operates from Australia.
I think I will pass.

withdraw crypto stuck in pending status

Been a customer for 4 years and needed to re-verify my identity. Sent all the information 2 weeks ago and heard nothing back so sent follow emails to support and compliance with no reply. Decided to try and speak with someone on live chat and explained the issue just to get the response “ok noted”! What type of customer support it that? Do better.

My biggest bug bear is having tio transfer to Australia. Twice I have tried and Twice failed. For this reason I havent loaded any money into Kinesis for 5 years. I would have happily done, but its just too much problem.
Also, where is teh Credit Card, isnt this three years late?
And why were we earning such great returns in 2025 and why has this now stopped.

Hi I've done live chat more than once and had a call from a Customer Officer and I asked some questions with vague or non responses. Questions such as transporting bullion to a depository and what reporting is done to my Country's authorities which has a response that was something I had to research myself. Also I asked about the Card 7 months ago and again today and was given a vague third party hold up response with no advice provided as to approximate activation and whether the statements are government accessible. So I was ready to get going but there seem to be so many non responses. Pity!

This is what I was looking for,for a very long time!
Finally a monetary system that make sense!!!
i did had an account in switzerland for storing my silver,little did i know (after 1st year free) was the storage fee was a whooping 40$ a month,i ended up holding them money!!!
Kinesis as never any storing fees + we get a yield on it every month forever !!!
Way to go kinesis, long live to you!!!

My issue with this company is the ability to deposit money. The first couple times I deposited money it was easy. Now, I have to send the money to some foreign bank and it has gotten complicated. I have tried to send money using Wise with no success I tried using Pegasus, but even though Plaid said my bank account was connected, Pegasus website told me otherwise. Pegasus will never answer emails.
I believe I can use a credit card to put money in the account, but that becomes a expensive.
I feel it should be easy to deposit money like it once was, but their technology is going backwards.

Thanks to the great efforts of Michael Barrett in resolving this matter. I was unfortunate to not have an account manager to help steer me through the investment maze. originally, however since Michael has been appointed my account manager and resolved an issue, he has already made transactions protocol much clearer. I have a zoom meeting booked in with him on Wednesday 21st January which i am looking forward to. He is clearly a very knowledgeable asset to Kinesis and i look forward to his ongoing management of my account.
Thank you.

Kinesis makes trading gold and silver easy. I traded some silver at the Perth Mint and the process took hours (waiting around the premises). The Perth Mint spreads were much wider than Kinesis’ super tight spreads/ near spot price. Once set up with KYC, KMS trades are done in seconds and available 24/7. It’s so much more than this, but this alone makes it head and shoulders above the rest.

My husband and I were introduced to it and were excited to get started. Setup was tricky as 2FA issues arose and we had to rely on back and forth email contact. A few times we were asked to submit evidence we had previously submitted. Eventually, it was resolved.

However, the real issue came when my husband sent £100 as a trial sum to start trading gold and it never arrived at their bank. He tried to discover why there was a delay from the account manager, but he had no idea why the money hadn't arrived by the second week. We eventually contacted our bank and was informed the money had been returned as the Kinesis Bank details were not recognised. We followed the details in the Kinesis Money back office for funding account and they had conveniently provided a copy and paste feature. We are based in the UK and this happened to us, it's safe to say if it were in a third world country the money could have been lost.

We will not be proceeding with Kinesis Money and will not encourage others we know to do the same.

Kinesis delivers real sound money utility. Earn a yield while spending, saving, and transacting, all while acquiring gold and silver and receiving rewards for sharing the system.

I place most of my wealth in Kinesis. When the debit card and hybrid banking accounts launch in the United States, I will use no other bank. Nothing else compares.

Sound money protects people from central bank debasement and deficit spending. Transactional gold and silver, with constant access and real utility, unlock economic freedom and personal liberty.

Absolutely horrible customer service time after time. Unable to speak with someone when there were issues with trading on the exchange recently, and repeated requests via chat and email to speak directly to someone who could answer my questions were refused. Emails to my account representative went unanswered and scheduled calendar meetings were a no show. This type of service instills zero confidence as a place I want to continue to have a monetary association with. After being with them through their ups and downs and broken promised for over three years now, I am out.

Very good:
Website, technical processing, costs.

Mediocre/unclear:
The division into mint and exchange does not make much sense. For the customer, it's just a different way of trading the same thing. But minting can only be done with USD.
Holding coins is rewarded with refunds, while spending coins, even transferring them to your own wallet, is subject to fees. This defeats the purpose of stablecoins, which are supposed to simplify transactions.

Poor:
The exchange is separated by currency, i.e., non-USD currencies lack liquidity and you practically only “trade” with Kinesis, which then steps in as a market maker. Here, currencies should be converted in real time if there is little trading anyway.
For larger sums, excessive questions are asked about the origin of the funds, using a questionnaire with some nonsensical questions. The answers are not addressed at all, but only the next text modules are sent.

Conclusion: Interesting for smaller sums, but I would be cautious with larger amounts. Well suited for buying precious metals, but the stablecoin makes less sense due to the fee structure. The company is (still?) too small to act as an exchange.

We’ve been using the services of Kinesis for four years and have been incredibly happy with the support we receive, the services offered, the growth of our account, and the security of the platform. Our Account Manager, Craig Kourie, attends to our needs personally, makes himself available whenever we require assistance, and schedules regular check-ins. He also proactively reaches out when Kinesis introduces new or improved services that may benefit us.

We’ve recommended Kinesis to friends and family as a secure alternative to traditional banking—and will continue to do so.

I made a credit card payment earlier this year, which was cancelled by Kinesis. Despite many promises, I still habe not got that payment refunded. So I would not risk to invest langer amounts with this company, although Kind of like their ideas.
Unfortunately bot recomended

PLEASE avoid this company at all costs ! avoid it like the plague ! and more importantly, do not purchase KVT's - I've held for years and now the value is half.

AVOID LIKE THE PLAGUE !!!!!!!!!!!!!

We would like to let your company know what great service we had with Michael Barrett. We had an issue with the balance of our account after we cashed in 80 oz. We contacted Michael and he got on it right away. It took awhile until it was solved but he kept us informed the whole time he was working on this issue. He was a great experience dealing with him. He dealt with issue for over a month. Therefore we will put the date it was resolved.

Feeling very worried.
I have tried to withdraw from the app, it was not possible. I have found a way and that is through chrome. Although my money is not still been transfered, i have hope. I hope Kinesis sees this and makes sure that my money does not go lost. I need the money for my baby that was born 2 weeks ago, so i am very desperate and very worried that this is a scam. I have used the app as a place to save my money for a year now.