Kindlytoys Reviews 

391
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the product quality, finding items beautiful, sturdy, and effective as educational tools or gifts. The ordering process was often easy, with some experiencing quick delivery and helpful support for order changes. Conversely, a small portion of people felt dissatisfied with delivery, experiencing misleading shipping times, late or missing orders, and tracking difficulties. Others received incorrect or damaged products, citing issues like peeling paint, broken items, or discrepancies in size, advertised features, and even product origin.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy. Many customers praise the products as... See more

Order

Consumers find order experiences to be ambiguous, with many expressing significant frustration over... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising products as very nice, well-made,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing quick and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

The toy arrived quickly and my nephew loved it 🥰 Great educational product. He immediately engaged with it and enjoys playing with it.


Company details

  1. Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.2

Average

TrustScore 3 out of 5

391 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.2

All reviews

(391)

36 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed in attention to detail

There was an apparent issue with shipping which I was told about and had no issue waiting, but when the product arrived I had a couple that were suppose to have the dog or cat icons and they came as gingerbread men. Disappointing that my order was not paid attention to.

7 October 2024
Rated 1 out of 5 stars

Not a safe toy

Purchased a Busy Board and a screw is missing from the velcro activity. Have sent a couple emails with no response. The board and it's attached objects are very thin and could easily break-off and become a choking hazard. Would not allow a child to play without adult supervision. The board is cute, but would not recommend.

24 October 2024
Unprompted review
Rated 2 out of 5 stars

I ordered two ornaments

I ordered two ornaments - one for my daughter born in 2021 and another for my daughter born this year. The ornament for my daughter born this year did not have her birth year and when I reached out to the company to see how to remedy this situation, I did not receive a reply.

6 October 2024
Rated 4 out of 5 stars

Stickers showing tasks too tiny for limited eyesight

I was pleased with the construction of the task board, but the stickers' emblems either need to be much larger or in large print words for the tasks to help with an elderly person with limited eyesight.
Hubby was very pleased to have his name and the dog and cat on his board.

3 September 2024
Rated 3 out of 5 stars

Wooden Piggy Bank

I ordered a wooden piggy bank for my son. The wood broke while i was trying to assemble it. As cute as they are, they seem to be cheaply made. Would not purchase again.

29 October 2024
Unprompted review
Rated 4 out of 5 stars

One of the stands did not fit

One of the stands did not fit. Holes we're not measured correctly. Holes at top too big. Not appropriate for younger children. May put coins in their mouth

19 May 2024
Rated 2 out of 5 stars

Cute product but cheaply made

Cute product but cheaply made. First time playing with it my son broke off the abacus. I would never let him play unattended but those beads certainly could be be a choking hazard if i hadn't seen it happen.

3 June 2024
Rated 5 out of 5 stars

Wooden piggy bank with name and date of birth

when I received the bank you had to put it together very easy and the bank was really cute . It is also pretty big for a piggy bank . I think the turn around could have been faster from order to shipping took around 14 days .

13 May 2024

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