Can't fault the product, that's why I have six of them. But the delivery time could be slightly better, small complaint, but I think all complaints are relevant. As an example, i received a motorcycle... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought an impact wrench from kielder 5 years ago. After 5 years of abuse it stopped working, after a courteous phone they arranged to collect it for service. Literally recieved a band new tool back... See more
Company replied
I have been using the Cordless Kielder products in the workshop for a few years now. These tools are very user friendly, not too big yet very powerful. When the 15% discount promotion email arrived,... See more
Company replied
If your looking for quality items from hand tools to cordless power tools then kielder is your best option for fair priced items of top quality that will give you years of good service. I have sta... See more
Company replied
Company details
Written by the company
Kielder: Cordless Power Tools & Equipment, inspired by the demands of motorsport! The origins of our products are simple; developed from the hands-on knowledge that you only get in the workshop, garage or service park, rather than a boardroom! Just like you we want well-specified, reliable tools that feel good and get the job done - whatever the task in hand.
Contact info
Unit C2, Beighton Link, Old Colliery Way, S20 1DJ, Sheffield, United Kingdom
- 0114 242 3794
- tools@kielder.co
- kielder.co
4.8
Excellent
440 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality fast delivery
Delivery was fast and the torque wrench is brilliant quality.
9 February 2026
Reply from Kielder
Thank you for your review! We're pleased you are happy with the delivery service & product quality. Enjoy your Torque Wrench! Thanks, Kielder WT.
Probably the best service in my life
Probably the best service in my life, everything is clear and simple and very fast to get you order.
6 February 2026
Reply from Kielder
Thank you for taking the time to leave a review, it means a lot to us! It is fantastic to hear you are happy with our service. Thanks, Kielder WT.
Customer service is tip top
Customer service is tip top
Repair successful all works as should
1 February 2026
Reply from Kielder
Thank you for your review! It's fantastic to hear you've been happy with the customer service & repair work. Thanks, Kielder WT.
Reply from Kielder
Thank you for your review! We're glad you're happy with the product, price & delivery. Enjoy your TYPE18 18v Mid Torque Impact Wrench Kit! Thanks, Kielder WT.
Reply from Kielder
Thank you for your review! We're pleased to hear you are happy with the Kielder product and service. Enjoy your Screwdriver set & TYPE18 Ultra Compact Impact Wrench! Thanks, Kielder WT.
Great tools and super fast delivery
I’ve been using Kielder workshop tools for awhile . So when my ageing Makita cordless drill finally give up . It was time for a replacement and having some type18 cordless workshop tools decided that a new kielder drill would be a good addition to the team .
I am pleasantly surprised with the performance of the KWT-020 drill . I’ve used th drill in anger already drilling 10mm holes in a concrete floor with no problem at all . Something the Makita would have struggled with .
I’ve teamed it up with a KWT-075 3/8” impact driver . Again no complaints with this driver it does a great job .
I ordered direct from Kielder and the items arrived next day in fast and timely manner .
All in a great experience, would definitely use Kielder again .
29 January 2026
Reply from Kielder
Thank you so much for taking the time to leave us a review, it means a lot to us! It's fantastic to hear you have been happy with both the Ultra Compact Combi Drill & Ultra Compact Impact Wrench as well as the delivery service on these tools too. Enjoy your Kielder tools!
Thanks, Kielder WT.
Reply from Kielder
Thank you for your review! Glad you are happy with our service. Enjoy your TYPE18 Pro-X Fully Loaded Kit!
Thanks, Kielder WT.
Reply from Kielder
Thank you for your review! Glad to hear you are happy with the service and delivery. Enjoy your TYPE18 18v 4Ah Battery & Charger!
Thanks, Kielder WT.
I found this company easy to deal with…
I found this company easy to deal with and their products are extremly good, not only in price but also in quality.
Everthing i have ordered has arrived earlier than they predicted.
19 January 2026
Reply from Kielder
Thank you for taking the time to leave us a review, it means a lot to us. It is fantastic to hear you are happy with our customer service as well as our products price & quality. Enjoy your Ultra Compact Impact Driver & Ultra Compact Combi Drill!
Thanks, Kielder WT.
We have a few Kielder tools
We have a few Kielder tools, but ordering these last 2 couldn’t get any easier. Ordered Friday, delivered Saturday with standard delivery! Asked for a vat invoice and replied with one straight away.
Great company to deal with.
16 January 2026
Reply from Kielder
Thank you for taking the time to leave a review, it means a lot to us! We are so pleased you had an easy experience ordering Kielder Tools. Enjoy your Ultra Compact Combi Drill Kit & Ultra Compact Impact Driver! Thanks, Kielder WT.
Kielder cordless drill.
The items were well presented and were exactly as described, which gave me no problems picking the right tool for the job. I'am very pleased with the service and the drill I purchased.
9 January 2026
Reply from Kielder
Thank you for your review. It's brilliant to hear you are very happy with the service and the Kielder Tool. Enjoy your Ultra Compact Combi Drill!
Thanks, Kielder WT.
Good company to deal with
Good company to deal with. They did a warranty repair (very fairly) on a riveter for us so when we wanted another one, we ordered direct with them. The new one arrived promptly and was competitively priced.
8 January 2026
Reply from Kielder
Thank you for taking the time to leave a review, it means a lot to us! It's great to hear you were were happy with the customer service on your repair and that it also prompted you to buy from us again. Enjoy your Riveter!
Thanks, Kielder WT.
Great product as always
4 January 2026
Reply from Kielder
Thank you for your review! It's great to know you are happy with our products. Enjoy your Compact LED Work Light!
Thanks, Kielder WT.
The system for buying a battery for my…
The system for buying a battery for my drill works. Thank you for the service.
30 December 2025
Reply from Kielder
Thank you for your review. We're pleased you are happy with our ordering service. Enjoy your TYPE18 18v 2.0Ah Battery!
Thanks, Kielder WT.
Great quality products with a good…
Great quality products with a good selection and kits. Quick delivery.
29 December 2025
Reply from Kielder
Thank you for your review. We're glad you are happy with Kielder tools and the delivery service. Enjoy your Compact LED Work Light!
Thanks, Kielder WT.
Long reach ratchet
Great tools added the long reach ratchet to my tools so I have plenty of battery’s for swapping if required been using for a few years now with no problems. Great communication and fast delivery
26 December 2025
Reply from Kielder
Thank you for taking the time to leave us a review, it means a lot to us. It's fantastic to hear you have a range of our products and batteries and are happy with the customer service & delivery. Enjoy your Long Reach Ratchet! Thanks, Kielder WT.
Good product and prompt delivery.
26 December 2025
Reply from Kielder
Thank you for your review. Glad to hear you are happy with our products and delivery service. Enjoy your TYPE18 Pro Tyre Inflator! Thanks, Kielder WT.
Great tools at a great price
I can not fault this companies products. The ordering is straight forward. Delivery prompt. I have just received my forth tool ordered from them directly. The tools are solidly built and work very well.
Great tools at a great price.
27 December 2025
Reply from Kielder
Thank you for taking the time to leave us a review, it means a lot to us! It is great to hear you are happy with our tools, ordering and delivery service & of the course the price. Enjoy your Long Reach Ratchet Kit! Thanks, Kielder WT.
Everyday use and zero complaints
Everyday use and zero complaints. All my hand tools are Kielder and I run three impact guns and ratchets daily. Blown away by the performance compared to the big brands I’ve used before.
20 December 2025
Reply from Kielder
Thank you so much for taking the time to leave us a review, it means a lot to us! It is brilliant to know you are using our tools on a daily basis and are really happy with the quality. Enjoy your Socket Adaptor Set, Compact LED Work Light, Screwdriver Set, Hammer & Ratchet Handle! Thanks, Kielder WT.
Easy to order and arrived quickly
Easy to order and arrived quickly. These are good tools.
26 December 2025
Reply from Kielder
Thank you for your review. It is fantastic to hear you are happy with the ordering, delivery & Kielder products. Enjoy your High Torque Impact Wrench & Battery Bundle! Thanks, Kielder WT.
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