Kidscomp Reviews 

10
TrustScore 2.5 out of 5

2.5

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Company details

  1. Computer Training School

Written by the company

KidsComp is specialized in providing Interactive, fun and graphical oriented IT training for kids from age 7. Our coaches have computer science, engineering, and math backgrounds along with real experience in IT industry. They are passionate about computer programming and they know how to motivate children to learn, create, and master coding!


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2.5

Poor

TrustScore 2.5 out of 5

10 reviews

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2.5

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Rated 1 out of 5 stars

Awful

Awful people to deal with liars ect I dunno how tusla is leaving people like that deal with kids it's a joke.

Making up nonsense why did u ask me so did I still want to work for ye ???

22 December 2024
Unprompted review
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Reply from Kidscomp

He applied for our trainer Job and we didn't hire him. So left this review. He is not a children's parent who attended any course with us

Rated 1 out of 5 stars

Why are you robbing children?!

Website looks decent and professional. At first glance, all was legit-looking.
Requirements for children to join particular course are nicely presented. My 9 year-old was over-the-moon as coding and animation is his passion which I intent to cultivate.
So I signed my son up for the live coding classes for Roblox Gamers.
He was supposed to start on Monday 13th Jan at 5pm via Zoom platform.
We waited for an hour. The host never joined the Zoom meeting.
I tried calling the number visible on the website: phone switched off.
I sent an email saying that we've been waiting (I also attached the screenshot of the meeting).
The next day I received an email saying that the tutor did join the meeting but nobody was there.
(Interesting how you can join the same meeting and not find each other...).
We were offered an alternative day to make up for that time. So the next attempt was today! Wednesday, 15th Jan at 5pm.
Again, the same issue.
I did try to join via two different laptops and my phone, so I am sure there was no issue my end.
Tried callng them - phone switched off.
Sent one email saying that we're waiting, no response.
It is the exact same pattern!!!
Their conduct is very unprofessional and questionable as well.

So I sent another email, a long one, and requested a full refund to be paid to me immediately.
I also asked them to refrain from their manipulative behaviour of offering me alternative days/times of classes and informed them, that I will be contacting Trading Standards accordingly, as due to my profession, I am obligated to do so.

Surprisingly, they responded within 10mins saying that they will refund me.
I received the full refund via PayPal immediately.
Of course, no apology, no explanation whatsoever... just 'hi' and 'thanks'.

Wow...

Please, do not waste your time or money on these scammers!!

15 January 2025
Unprompted review
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Reply from Kidscomp

Thanks for your review. WE ROBBING YOUR CHILDREN? As a parent you paid for the course and we dont ROB any money from your children or ask them to pay from parents debit/credit card. We are here to enhance the technical and future knowledge of all childrens.

Thanks for your THREATENING message to us by email and as stated in your review above "I will be contacting Trading Standards accordingly. Due to my profession, I am obligated to do so" where it can be solved by simple emails.

We said we will check with our trainer for not joining in zoom. There might be a genuine technical issues which always happens. But you impatiently demanded(which you purposefully forgot to add this in your review) that "I AM EXPECTING A FULL REFUND TO BE PAID ME IMMEDIATELY". So we refunded your full amount on same day.
If we are scammers then we wouldn't have returned the money.

We are a genuine organisation running and providing services since 2018 to enhance the children's technical knowledge and make them FUTURE READY. Anyhow thanks for your discouraging and impatient review for the future generations.

Rated 5 out of 5 stars

Excellent ⭐️

My son has spent the last year at kidscomp coding and I can honestly say he has loved every minute ! He’s learning so much and can’t wait till September to start the next course.

21 June 2023
Unprompted review
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Reply from Kidscomp

Thanks a lot Susan.

Rated 1 out of 5 stars

They didn't turn up to the class and…

They didn't turn up to the class and didn't seem too concerned about it when I called to find out why they didn't join the call. They simply told me that it would take a while to arrange a new one and to try again. I arrange this one many days in advance and I had carved out the time with my 7 year old son who was very excited about the class.

Edit: as you can see from their response below, there was no apology for missing the session. I was simply told that they were too busy. I used their scheduling calendar to arrange this. Everyone makes mistakes and that's OK. However, these guys didn't apologise and didn't care that they missed the session. The only thing I was told was, "we're too busy, make another appointment". An apology wouldn't have hurt.

26 July 2022
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Reply from Kidscomp

Thanks Sir for your 1* feedback. When you called we checked with trainer and as she was busy with other trials
we suggested you to book another time and we are always happy to do FREE trial. But you were adamant and refused it. If you love your 7 year old son then you would have accepted our later free trial to spend quality time with him.

Rated 5 out of 5 stars

Excellent presentation and professionalism.

We had a free trial which was excellent. Casey our instructor was patient, friendly and very informative. We chose the self learn class on the site instead of taking up the full 10 lessons because my child found it difficult to stay still during a half hr zoom! The classes would be 1 hr but they sound great. Maybe next Yr when he's 10.

9 April 2022
Unprompted review
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Reply from Kidscomp

Thanks for your valuable feedback

Rated 5 out of 5 stars

Lovely instructor

Lovely instructor, very patient and resourceful.

6 April 2022
Unprompted review
Kidscomp logo

Reply from Kidscomp

Hi Kati. Thanks for your valuable feedback

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