Kidsbiketrailers Reviews 

213
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing service and a great trailer! Burley Encore X was perfect for family holidays to centre parcs and Devon. Seated a (tall) 4 year old comfortably, and with a friend too for short trips - they tho... See more

Rated 5 out of 5 stars

I absolutely enjoyed using this platform. I can't express how useful this trailer has been during these two months. Kudos to the team for coming up with such an innovative idea. A million gratitude to... See more

Rated 5 out of 5 stars

Bike trailers for getting kids around a festival…what a revelation. My 8 year daughter has sensory needs and the trailer was a lifesaver, it provided her a place to calm down and no more dragging a... See more

Rated 5 out of 5 stars

We hired the Out 'n' About Nipper Sport to take to Glastonbury festival. It worked really well, handled the bumps no problem which made getting around easy. We also hired the UV Cover and warm cover a... See more

Company details

  1. Bicycle Rental Service

Written by the company

We're the UKs first dedicated online website for Kids Bike Seat and Trailer Hire Supporting you to have some great family adventures!


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

1 review in the last 12 months

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Rated 5 out of 5 stars

Will go above and beyond to make you happy

Very satisfied. They went above and beyond to support us with buying a bike trailer. They sorted out some challenges that we faced in the buying process, and ensured that we are ultimately happy and able to hit the road when we needed to. Great customer service, in short.
And also a good business to support - you can not only buy brand new, but also rent (or try-before-you-buy) equipment, or buy used items.

8 August 2023
Rated 3 out of 5 stars

Got charged cleaning fee when my…

Got charged cleaning fee when my partner actually tried to clean it & front wheel was fixed so made it hard to manoeuvre but other than that good

23 August 2023
Kidsbiketrailers logo

Reply from Kidsbiketrailers

Hi Emily, thanks for the review, we appreciate the feedback as it helps us grow and improve our service. We are a genuine small business and we don’t like issuing cleaning charges (we charged you £20 and sent you photos). Thanks also for the feedback on the Out & About Nipper Sport which you hired. The Kids Bike Trailer Hire Team

Rated 5 out of 5 stars

Amazing service throughout

Amazing service throughout, from answering a million questions, to being flexible with the hire. The bike arrived in really good condition with very clear instructions.
The collection service was really good too.
I would really recommend and would consider using again.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Great idea to hire a trailer for a festival!

Great idea to hire a trailer for a festival. The trailer arrived in good time (we had a 7 day hire as the festival was over 4 days) and it looked brand new when we took it out of the box. It came with clear instructions for assembly and care, along with the return instructions. Would highly recommend.

25 July 2023
Rated 5 out of 5 stars

Should be part of the parenting handbook.

Fantastic Service, exactly what we were looking for: a chance to test a trailer with zero fuss, fantastic service from delivery to parts and instructions included with the added bonus of being able to purchase if the fun was sufficient: give these folks your money!

23 June 2023
Rated 5 out of 5 stars

Child carrier hire

Easy ordering service. Prompt and timely delivery.
I hired 2 Osprey backpack child carriers for a family visit from USA . Both carriers were spotless on arrival and appeared brand new. Would definitely use again.
One small point though is they communication following return could be improved with a notification that they had arrived back after collection would have been appreciated .

24 June 2023
Rated 5 out of 5 stars

Everyone with kids need to try this!

This is an amazing service from start to finish. Booking was so easy. The buggy itself was immaculate, the drop off and pick up was perfect. Couldn’t recommend more! Will definitely be using again.

25 June 2023
Rated 5 out of 5 stars

Excellent service

What a great company. Communication was easy and quick. Trailer arrived on time with instructions and in excellent condition. The whole process from ordering to returning was simple and reliable. We used the bike trailer (with jogger wheel) for Glastonbury Festival and will definitely be using this service again if we are lucky enough to get tickets next year. 👍🏻

26 June 2023

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