Would give 0 if possible but avoid buying from this website!! Awful customer service just ignore you. Bought shoes and have now got a hole in after 5/6 wears contacted company who won’t do an... See more
Company replied
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See what reviewers are saying
thanks so much for your speedy customer service! it's really appreciated. i'm flying overseas, but the shoe size I selected online was too small - I sent them back and you guys were able to rush out a... See more
Company replied
Needed to replace a pair of Nike Versatile II's and heard good things about these folks. Order arrived within less than 48 hours but unfortunately it turned out that the replacements didnt quite cop... See more
Company replied
I don't usually buy online and I've not heard of the company before,but having searched everywhere for a certain pair of Nike trainers I came across this place.Ordered late Saturday afternoon, they we... See more
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Company details
Written by the company
Kicks Worldwide stock a premium selection of Big Brand Sneakers and Trainers at superb discount prices. Adidas, Nike, Puma, Reebok, Asics and more!
Contact info
Kincraig Road 221, FY2 0PJ, Blackpool, United Kingdom
- info@kicksworldwide.com
- kicksworldwide.com
4.5
Excellent
421 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service a great price!
31 March 2026
Very fast delivery and the trainers…
Very fast delivery and the trainers were exactly as described.
22 March 2026
Speedy delivery and a great team
I ordered a pair of sneakers Friday and received them on Saturday. Absolutely love them . Very happy with the service.
And the team are very helpful . I got to say it’s on of the best transactions I’ve had on the net .
20 March 2026
Unprompted review
Reply from Kicks Worldwide
Hey Rudie, Thanks so much for the review, we very much appreciate your feedback.
Would give 0 if possible but avoid…
Would give 0 if possible but avoid buying from this website!!
Awful customer service just ignore you.
Bought shoes and have now got a hole in after 5/6 wears contacted company who won’t do anything about it.
No refund, no exchange and no replacement. Ignored my messages and when I asked why said because they don’t know what to say.
avoid !!!!!
10 February 2026
Unprompted review
Reply from Kicks Worldwide
We’re very sorry to hear that you feel disappointed with your experience, and we genuinely appreciate you taking the time to leave feedback.
We would like to clarify that your messages were not ignored. We remained in contact with you via WhatsApp and responded to your queries as they came through. At no point was there an intention to dismiss or avoid your concerns.
Regarding the issue with the shoes, we carefully reviewed the information provided. As the item has been in use for approximately six months, we are unfortunately unable to classify the damage as a manufacturing defect. Based on the timeframe and the nature of the wear, this would fall under general wear and tear rather than a fault present at the time of purchase.
We completely understand that this is not the outcome you were hoping for, and we truly regret any frustration this has caused.
Kicks Worldwide
Kicks Worldwide. This is the best site I have ordered from. Everything was to perfection including the fast delivery. I would recommend this site very highly to anyone. If I could give it a 10 star I would. Yvonne
30 January 2026
Reply from Kicks Worldwide
Thank you very much for the great review!
Very happy for a first time customer
Very happy for a first time customer. They had a model that I couldn't find anywhere else and it arrived ahead of schedule.. you can't ask for more than that, and I look forward to skipping here again in the future
29 October 2025
Reply from Kicks Worldwide
Glad you are happy with your purchase! thanks for the review!
Excellent service, highly recommended, will order again.
I’ve been searching everywhere for a certain pair of Nike shoes and came across Kicks Worldwide. Ordered on a Sunday and received the exact shoes I was looking for a few days later in Italy. Everything handled very professionally. Updates along the way. Couldn’t be happier. Will definitely order at Kicks again.
19 October 2025
Reply from Kicks Worldwide
Great to hear, thanks for the review!
Reply from Kicks Worldwide
Thank you for the kind words
Reply from Kicks Worldwide
Hi, Sorry to hear this, simply get in touch with our customer service team and we will happily exchange the item for you.
Brilliant company no fuss no drama…
Brilliant company no fuss no drama boxed to perfection and quality of goods superb
13 June 2025
Reply from Kicks Worldwide
Thank you for the outstanding review.
Hard to find Nike trainers
I ordered some hard to find Nike trainers last weekend. I received them on Wednesday! They’re perfect for my trip to Europe next month..
11 May 2025
I had a problem with the purchase
I had a problem with the purchase, I emailed them and they never responded.
15 April 2025
Reply from Kicks Worldwide
Hi Ciro, Apologies we have not received your email, could you try again with info@kicksworldwide.com or message via our whatsapp number +447902472632
Reply from Kicks Worldwide
Thank you very much for your review and 5 stars!
Smooth delivery
Alltho it was an overseas purchase the delivery went smooth, got a track and trace code. No complains..
19 March 2025
Reply from Kicks Worldwide
Excellent to hear! Thanks for taking the time to leave us your review.
Bought a pair of Nike Aaf88 Sp Billie…
Bought a pair of Nike Aaf88 Sp Billie Eilish Mens White Trainers, size 8.5 from Decathlon, Sold and shipped by Kicks Worldwide. Couldnt believe the trainers that were shipped to me. Womens nike tennis trainers. When I actually opened the box. There was a invoice that was totally wrong and a passed stamp at the bottom. Honestly Kicks Worldwide very disappointed, very surprised that Decathlon have used you as a supplier. Poor, I now have to go through the process of returning useless trainers.
Thank you for replying, trainers now returned and still waiting for refund? I have now had to contact Decathlon Direct.
28 February 2025
Unprompted review
Reply from Kicks Worldwide
Hi, We are really sorry to hear about this, It would appear Decathlon have made an error in their product catalogue and reported an incorrect Item code to us. We have looked into the issue and informed Decathlon of their error and it has now been resolved and your order has been refunded.
Reply from Kicks Worldwide
Thank you for the 5 star review! We hope you enjoy your purchase!
Happy customer in NI
Very responsive. Great product. There were a few challenges getting trainers to NI but the communication was constant throughout. Will use again
27 December 2024
Reply from Kicks Worldwide
Thank you for the great feed back and 5 stars! We always try out utmost to keep in touch if there are any issues!
Shipped my order in the next day
Shipped my order in the next day. I received my order well.
19 December 2024
Reply from Kicks Worldwide
Thank you for the 5 star review, orders received after our 12pm cut off are generally shipped the following day.
Reply from Kicks Worldwide
Hi Teddy, We do not offer free returns, this helps us keep our prices low. If you are unhappy with the service you could contact our customer service team directly and we will do all we can to assist.
Lets get down to facts, you ordered the item on Thursday 28th November at 9.51pm, you received the order on Monday 2nd December at 4.30pm. You got exactly the item you ordered.
In reality no business offers free returns, if they do they are encompassing the cost of the returns into the price you initially pay.
I'm not sure how this constitutes 'appalling' service.
My ASICS Gt Xpress were delivered at…
My ASICS Gt Xpress were delivered at the speed of light!
10 November 2024
Reply from Kicks Worldwide
Good stuff! Thanks for the great review!
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