KICK Reviews 175

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the social media aspects of the platform, finding it a great place to connect with others and build communities. They often praise the staff for being supportive, committed, and responsive, noting that user feedback seems to be valued. Many streamers appreciate the opportunities for growth and the unique ways to engage with their audience, such as bounties and challenges. However, some people were dissatisfied with the user experience, citing issues like app bugs and unpredictable behavior. The website and app also received mixed opinions, with some users experiencing problems like streams failing to load, difficulties logging in, or an inability to delete accounts. A few other people also felt that the platform had moderation issues, with concerns about content and account management.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers praise the platform, highlighting a... See more

Social media

Customers consistently note positive experiences with social media, particularly highlighting the strong... See more

Website

Users describe ambiguous interactions with the website. While some reviewers praise it as a great platform... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being active,... See more

Application

Reviewers highlight ambiguous aspects of the app. While some customers find it frustrating, citing issues... See more

Based on these reviews

Rated 3 out of 5 stars

I've been using kick.com for almost one and a half years, and while it has potential, it often doesn't work the way it should. The app sometimes bugs out or behaves unpredictably which gets fraustrati... See more

Company replied

Rated 3 out of 5 stars

95/5 is fire no doubt about it. 🔥 I been here since early days and watched some amazing people come and join and watch some people leave. One of my main concerns is viewbotting and being partnered al... See more

Company replied

Rated 2 out of 5 stars

Legit just budget twitch. Zero regulation when it comes to gambling and such. If you find yourself on this website please think whether you have something better to be doing with your time. Move to ki... See more

Rated 2 out of 5 stars

I'm not a fan of gambling, but once you get to the platform, you won't be spared from attention to all possible types of gambling.


Company details

Written by the company

KICK’s a live streaming platform where creators kick it with their communities. (Yeah, we said the thing…). Our creators march to the beat of their own drum, as do we, disrupting our opps with a 95-5 subscription split, our creator incentive program, and the freedom to multistream. That’s why the likes of xQc, Amouranth, and MaxHolloway all pick KICK. For viewers, it’s the fear of missing out that compels them to tune in, the chance to be part of internet culture, all in real-time and ad-free. but lets be real, no one reads these, so if youve made it this far, at least give us 5 stars. it will be good for my performance review. thanks 💚


Contact info

3.2

Average

TrustScore 3 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Support team is AWESOME

Support team is AWESOME. I sent over a support ticket via email for help on a username change. When I tell you they were LIGHTNING FAST, it was incredible.

They worked with me through the kinks to get everything figured out, and less than an hour later, my account was restored, my username was changed and I was all set.

The team was super friendly and very patient with me, as I had a few hiccups on my end that didn’t make it the easiest process.

10/10 support team. THANK YOU!!

25 January 2025
Unprompted review
KICK logo

Reply from KICK

Hey Roze, W feedback! Happy to have you on KICK :)

Rated 1 out of 5 stars

worst website ever even porn is better

worst website ever even porn is better, i is always asking to verify that im human, it asked me 100 times and im not overeacting it did that over 100 times before i could log in not recommend this to ANYONE just go to twitch its faster and better and more friendly streamers than kick

1 December 2024
Unprompted review
Rated 1 out of 5 stars

kick.com needs restream.io because i…

kick.com needs restream.io because i want more followers plus titling updates easier. raiding and hosting needed too plus old game titles 1980s to 2024 please and thank you. help all gamers im only one human but thinking im not the onlyone texting this to you.

22 November 2024
Unprompted review
KICK logo

Reply from KICK

Yo Kayla! Thanks for the feedback. We're excited to share some sick news – KICK is now integrated with StreamElements and Streamlabs! We hope these integrations add to a smoother, more enjoyable streaming experience.

As for game categories, you’re welcome to email support@kick.com with suggestions.

Rated 1 out of 5 stars

Kick enables racist and disrespectful…

Kick enables racist and disrespectful streamers, worst part some people support this disgusting streamer behaviour. This kinds of platforms should be regulated.

13 November 2024
Unprompted review
KICK logo

Reply from KICK

Hi Chris, thanks for providing feedback.

Our Community Guidelines are set to support creators and regulate content that goes against our values. There’s no place for hate-speech against individuals or groups based on gender, sexual orientation, race, religion, disability or other demographic identifiers on KICK.

If this isn’t followed, viewers can use the report function and email support@kick.com with additional information and evidence.

Rated 1 out of 5 stars

Shadow Bans

Terrible streaming service, shadowbans small streamers for "view botting" most likely as they're partnered to certain websites and want those streams highlighted.

Scummy practice

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Kick needs to grow up!

Shadow banning people because they aren't using the website of your choice. I.e stake.com is just childish! Grow up and understand that if you create a service like you have then it's going to be used by many different people using many different sites

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Ban too often

Ban too often. destroying people's lives.

18 October 2024
Unprompted review
KICK logo

Reply from KICK

Hey there, appreciate you taking the time to review KICK.

We moderate content against our Community Guidelines to ensure we maintain a safe and welcoming place for all. Creators can reach out to appeals@kick.com with any questions on account bans.

You can find our Community Guidelines at https://kick.com/community-guidelines

Rated 1 out of 5 stars

bad streaming platform

bad streaming platform, allows racism

1 October 2024
Unprompted review
KICK logo

Reply from KICK

Hey there, thanks for providing feedback.

KICK supports creators to create constructive and respectful content, but targeted hate is not allowed.

There’s no place for hate-speech against individuals or groups based on gender, sexual orientation, race, religion, disability or other demographic identifiers on KICK. If this isn’t followed, viewers can use the report function and email support@kick.com with additional information and evidence.

Thanks for helping us ensure KICK is a safe and welcoming place for all.

Rated 1 out of 5 stars

Their password demands are so extreme…

Their password demands are so extreme that it’s litterally faster to reset your password than to remember that one password that needs both uppper case and lower case letters, numbers and symbols like can i decide for myself if i wanna make a new password by dragging my hand across the keyboard, Please make it more tolerable.

15 August 2024
Unprompted review
KICK logo

Reply from KICK

Hey, thanks for reviewing KICK. Account security is top priority, which is why we require strong passwords to keep your information safe. If you ever have trouble accessing your account or forget your password, email support@kick.com and our team will help out.

Rated 1 out of 5 stars

i have avg wiews 100

i have avg wiews 100, ive been banned by live chatter coz of my typing like i asked what
you
doing,
and i got banned for spamming and they telling me you cant apply for verification coz a LIVE CHATTER SUPPORTED WASNT IN HIS FEELING THAT DAY AND BANNED ME, is this serious from a company like KICK?
ive been talking with support and they dont care they telling me the team is verifying but its been 20 days from now on and no one is giving af tbh nice kick very nice beeing baneed by livechatter for no reason
didnt know kick treat their streamers like this
had 600 hours for 70days been streaming 9hours everyday with facetime and everything did my best and this is how they treat their streamers ncncn unbelievable
ONE MORE INFO I HAVE ALL SCREENSHOT AND EVERYHING BUT CANT ADD in trustpilot idk why

8 August 2024
Unprompted review
Rated 1 out of 5 stars

scam platfrom

scam platfrom , they restrict my account from making payment then they banned me without giving any reason , dont use this app go to twitch guys..

25 July 2024
Unprompted review
KICK logo

Reply from KICK

Hi Radii, this is a unique situation... we encourage you to reach out to support@kick.com so our team can look into why you're unable to subscribe :)

Rated 1 out of 5 stars

This is an excuse to trap young kids to be preached to

I'm at a football tournament with my son without knowing it's run by kick. We have had to put up with a 40 minute preach about god before the football is even starting and another preaching session after. Trying to trap young kids to listen to this is not acceptable. We will not be attending further events by this organisation.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Best Aussie stream platform

Absolutely fantastic stream platform, good friendly with ANZ community than Twitch, no stream snipers. I never get banned ever which I stream anything video games and sports, unlike Twitch. Twitch banned anyone for wrong reasons or zero reasons, false attempts. There still more stream snipers around anywhere on Twitch, I give 0/10 ratings. Only kick.com is 10/10 perfect ratings, our Australian home.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

trash website

trash website
suddenly they stopped me from subscribing or gifting subscribers without any reason , i stopped using this trash app , go back to twitch guys.

26 June 2024
Unprompted review
KICK logo

Reply from KICK

Hi Ramsey, this is a unique situation... we encourage you to reach out to support@kick.com so our team can look into why you're unable to subscribe :)

Rated 1 out of 5 stars

Kick started out good I really like it…

Kick started out good I really like it but as of here lately ever time I open it got to update then sign in then get a code in email to login this is a ever day thing for me so most my streamer friends have moved over to tiktok

24 June 2024
Unprompted review
KICK logo

Reply from KICK

Hi Jerry, appreciate you leaving feedback! We’ve been actively working on the KICK app and this bug has been zapped! If you have any troubles in the future, please email support@kick.com so our team can look into it asap :)

Rated 5 out of 5 stars

Excellent Support

I subscribed to a content creator, but somehow the subscription occurred twice. I didn't notice for 3 months, but contacted the 24/7 support who resolved my issue and refunded me back to when the double subscription occurred within just a couple of hours.
Some great content creators using the site for Old School Runescape.

21 June 2024
Unprompted review
KICK logo

Reply from KICK

Hi Pete, thanks for the feedback!

Glad our support team was able to assist, OSRS for the win :)

Rated 1 out of 5 stars

Horrible app

Only giving it one star because you
Have too. This app is full of great streamers but the people who run kick are worthless. The app ruins the whole exlierence. Can’t count how may times this horrible
App crashes in a day. Hire some real IT people you got billions but don’t want to pay people who deserve to work. Seen the employees stream and all of them are classless about IRL

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Austin tamargo/ Austin gartin

You have a person that goes by the name of Austin tamargo or Austin Gartin who has an account here and he is useing this platform to beg for money everday you need to remove him. He got permanently banned from tic tok for playing with himself on 2 lives and is currently on YouTube begging everday he has been getting mass reported so he is looking for another platform in case YouTube bans him . So please put a stop to him useing this app as well to beg for money thank you

25 April 2024
Unprompted review
Rated 1 out of 5 stars

I would be cautious with this company…

I would be cautious with this company when it comes to making any payments to them. Due to issues with the Kick.com application, my channel subscription failed, yet they still charged me. They haven’t taken any action to rectify the situation. Warning!

31 March 2024
Unprompted review

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