KeyTracker Ltd Reviews 86

I have been a customer for Keytracker for many years, always helpful to solve any issues I have. Their machines are always reliable and will only need them for their yearly servicing or buying more consumables! Very much recommended

With 150 vehicles to manage, security is a top priority for us. The KeyTracker system provides robust security features that help protect our assets. We can easily monitor key usage, set permissions, and generate reports to keep track of all transactions. This level of control has given us peace of mind knowing that our vehicles are secure.I highly recommend the KeyTracker Key Management System to any organization looking to streamline their key management process. The combination of a powerful system and exceptional support from Lisa and the team has made our experience truly remarkable. Thank you, KeyTracker, for helping us manage our fleet more effectively!

Easy interface and control of system. Support services are excellent when needed. Already have three key cabinets and soon will be five as well as a locker system.
Wouldn't go anywhere else as this is the best system we have come across.

I Would wholly recommend these guys, Leanne was prompt to reply and catered to our requirements expertly, a pleasure to deal with all round, thank you!

Always quick and efficient. Leanne always goes above and beyond.

I’ve had an excellent experience with Keytracker from start to finish. The level of service was outstanding , Jason and Leanne were incredibly helpful, friendly, and went out of their way to make the whole process smooth and stress‑free.
Delivery was super fast, and the product arrived exactly as expected. It’s rare to find a company that combines great customer care with such efficiency, and Keytracker absolutely delivered.
An absolute pleasure to do business with , highly recommended!

Keytracker are always very supportive. I have had the privilege of utilising key cabinets and any time an issue came around the staff at keytracker have swiftly resolved any issues. I have made multiple calls and emails during my career and never had any hassle ordering items is equally as easy very happy with the level of service.

Jak, Michael, Lisa, Simone, and Charlotte were absolutely brilliant throughout the entire process, making the entire experience incredibly smooth. Nothing was too much trouble for them, and they handled every aspect of the installation with remarkable efficiency. The installation was not only quick but also exceptionally clean and tidy. I was thoroughly impressed by their meticulous attention to detail and the care they took in ensuring everything was set up perfectly. Additionally, the tutorial on how to use the software was a breeze. They made it incredibly easy to understand, and I feel confident in my ability to navigate the software thanks to their clear and concise instructions

Having used the Keytracker system before, I wanted to install a system within the new company I now work for so I contacted your customer service department for some advice. I spoke to Simone Rogers who was so friendly, helpful, listened to what I wanted, went that extra mile by giving me ideas of what could be achieved & provided a quote.
I have now placed an order & looking forward to receiving our key cabinet - Exceptional Customer Service

We first engaged Key Tracker following a series of challenges with missing keys, and the impact was immediate. From our initial enquiry, the team was friendly, approachable, and demonstrated extensive product knowledge, helping us understand exactly how their systems could be applied to our specific needs.

The products themselves are exceptionally well-made and reliable, effectively resolving our issues with key loss. Furthermore, the ongoing support has been excellent. the process for ordering additional parts is simple and efficient. I highly recommend Key Tracker to any organization looking for a robust, user-friendly key management solution

Excellent service by Simone from start to finish, phone answered quicky, politely, professionally, answered all of my questions with confidence and assured me she could help, e mail confirmation of order received within minutes and postage of my item tomorrow, great customer service 10/10

Products supply and support provided by Keytracker is excellent. Their customer support is excellent,

We have worked with Keytracker for more years than I can remember. The team are excellent with their support when we need them
The servicing plan that we have is well executed and Lisa is fantastic with her communication about the system, what we might need and innovative ideas.
All in all a great experience for a reasonable price. Thank you.

Fantastic and fast service with friendly staff, the staff are always happy to help and keeps on top of everything.

Contacted by Keytracker for annual service and Michael arrived promptly and carried out the service with minimal disruption to our operations. As an added bonus he also provided some much needed guidance on getting the most out of the system. Amazing service - thank you

I would very highly recommend Keytracker to anyone looking for a reliable and efficient key management system. In addition, their customer service is second to none. We’ve been using Keytracker to manage our keys for the past 7 years nearly and haven't lost a single set yet. Their professionalism and commitment to customer support have made a real difference.

We have engaged Keytracker for many years, and throughout that time their service has remained consistently dependable. Their team is professional and courteous in all interactions. Response times are notably efficient, and requests for assistance are handled promptly and effectively. Support is available whenever required, and matters are addressed without unnecessary delay. Their reliability and consistency over an extended period have made them a trusted service provider for our operations.

Had a Key Tracker cabinet in our office for several years. The cabinet system works really well and makes key audits really simple. It's really easy to arranges spares, sundries and servicing and the Sales and Service Teams are really helpful and knowledgeable about the products.

We've used Keytracker to control our keys in a heavily regulated industry, absolute game changer for us. I ran through our needs with the engineer who found the product we needed and we've not looked back since. Very helpful and attentive staff and the engineers who come to site to service can't do enough for you. Very highly recommend

Great customer service from Keytracker. Very efficient communication and purchasing process handled by Simone