Avoid Unless Desperate
Avoid Unless Desperate — Same Problems in Every City
I worked at Key Security Group for around 3 months, and I strongly advise anyone considering this company to think twice. If you're between jobs and just need something temporary, it might serve as a stopgap — but for anything beyond that, stay well clear.
Management tried to pass off all the issues as being "just Birmingham," but once you look into it and speak to staff in other cities, it’s obvious the problems are widespread. There’s not a single branch — from Wakefield to Manchester to Leeds — where employees are happy. The same complaints come up everywhere: long hours, disorganised operations, no proper support, and a toxic culture.
The HR team are genuinely nice and try to help, but their hands are tied. The core issue lies with the company’s owner, Kieran. He comes across as pompous, arrogant, and completely unwilling to accept that there are serious, ongoing issues within the business. He refuses to acknowledge any genuine feedback from staff, which just reinforces the unhealthy culture across the board.
There isn’t a single credible positive review from any city — and that speaks volumes.
Only consider this place if you’re absolutely desperate. Otherwise, avoid it entirely.
8 February 2025
Unprompted review