I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more
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This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more
I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more
Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more
Company details
Written by the company
KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.
Contact info
Kuhlweg 61, 52074, Aachen, Germany
- support@keygem.com
- keygem.com
Hasn’t replied to negative reviews
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overall pleseant shopping experience
overall pleseant shopping experience, the site is built nicely and works smoothly.
Best western EU alternative for KBDFans
Living in Belgium, it's not always easy to get custom keyboard parts. This shop allows me to upgrade my board whenever I want without waiting weeks for an intercontinental shipment to come in. Their support was also wonderful and personal.
Perfect
Great! Everything was perfect, from the website to the little "thank you" e-mail. Definitely recommend to anyone!
Great buying experience
The purchase process was very simple and easy to complete.
I was very pleased to have Paypal as a payment method, increasing payment security.
Shipping was fast, arriving at my address in about a week.
The products arrived well packaged and their quality is expected.
Therefore, I consider this seller to be trustworthy, and I will definitely buy from this website again.
Just great really...
Items were very well packaged and delivered fast. I quite literally have nothing bad to say about this store and will buy again from them.
best place to buy :D
Well made site, and full of everything you could , need . the shipment was fast ! , definetly give it a check they deserve love expecially in covid time! :3
Great store
great store for if you are in the eu shipping is fast packaging is nice switch tester options are plentiful nothing bad to say
Very fast shipping
Very fast shipping. Decent prices and excellent communication.
If you need stuff for your custom keyboard and you live in Germany/central Europe then this is one of the best shops to buy from.
Extremely fast shipping
Extremely fast shipping
Recommend easily if you need stuff for you keyboard
Fastes shipping shop ever and not…
Fastes shipping shop ever and not overpriced. I definitely recommend this shop.
Great stuff for keyboard
Really good package, quick shipping, fast communication
Excellent customer support and timely…
Excellent customer support and timely arrival of order with updates on all steps.
Very Friendly customer service
Very Friendly customer service! One of the few decent keyboard shops in Europe. I strongly recommend you order here if you need some parts. Ordered for the second time here and the order is on the way. Very excited!
Very good store
Friendly people, quick communication and very fast delivery. My go to store for keyboards!
Amazing service
So I ordered my keyboard on here and accidentally ordered the wrong size, so all my other parts were for 60% and I accidentally ordered a 65% case.
Now any other company would just send out the items and make me refund the case, but they actually reached out before shipping the order to me and letting me know I ordered the wrong one!
After this, I immediately responded to the mail but still decided to join their discord, where I was helped within the 2 minutes!
Fantastic!
They are very fast, friendly and very helpful with the orders. It takes a week to receive the items from Germany to Italy but it's still ok. The quality of the products is awesome! Highly recommended!
Great experience!
Ordered from outside Germany and the shipping was still very fast regardless. Packaging was very good, everything was packaged smartly and safely. They also have a nice selection of switches and other keyboard accessories, I will definitely be using their services in the future.
very good experience
Quick shipping, very good packaging and great products.
Best Mechanical Keyboardshop
Nearly instant shipping in Germany, parcel took 1 Day to arrive.
Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zipper back)
Shop looks very very nice, the images are kinda big on a ultrawide screen but thats not too bad :)
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