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KEYWRLD Reviews 1,197

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TrustScore 4.5 out of 5

4.5

Computer Software Store
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Review summary

Created with AI, based on recent reviews

Looking at 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the staff's helpfulness, patience, and quick responses. Many appreciate the efficiency and speed with which issues are resolved, often receiving new, functional keys without delay. The overall service is described as professional and reliable, with many expressing satisfaction and a willingness to purchase again. However, some customers also noted issues with the product itself, specifically receiving keys that were initially not working or were incorrect. A few other people also felt that customer support was slow to respond or uncooperative when trying to resolve problems, sometimes refusing refunds for non-working keys.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reporting issues such as keys not working or... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, effective, and... See more

Response time

People report positive experiences with response times, with many customers highlighting the speed and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and quick responses to... See more

Service

Consumers find service to be positive, highlighting the smooth process, clear communication, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experiences have all been 5*. I have made multiple purchases. In the few times where there was a question or issue, it was instantly and correctly resolved. The site is well organized with clear... See more

Rated 5 out of 5 stars

There was a problem with the platform when delivering the product. I had to email help/key-wrld.com and they responded efficiently and quickly. You just have to be a little patient. Very good... See more

Company replied

Rated 5 out of 5 stars

I purchased Microsoft Office Professional Plus 2024 and can only reccomend using this service. There was a little hiccup with my first Key code but after I reached out, they responded in record... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Windows 11 Home OEM key, but due to a small technical glitch, the key wasn't showing up in my confirmation email or account dashboard. I contacted their support via email, and... See more

Company details

  1. Computer Software Store

Written by the company

One of the largest distributors of electronic keys in Europe.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Bought W10 Home key

Bought W10 Home key, it wasn't working, bot provided another which also didn't work. Wrote to support with screenshots, they asked me for proof, I sent screenshots again and no more responses. No money and no working key. Do not recommend.

17 April 2026
Unprompted review
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Reply from KEYWRLD

We're sorry experience did not meet your expectations. We requested more information via TrustPilot. You can also contact us using e-mail on our website so we can further identify your problem and help you resolve it. Customer satisfaction is priority on KeyWrld.

Rated 5 out of 5 stars

Great support …

After little bit of trouble with codes at first but with great support from Timothy from Keywrld everything runs smoothly. Prices are also great. I can only recommend this shop.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this site !

I bought an Office 365 key from them, but the first one didn't work. After contacting them by email, they resolved the issue very quickly. I'd like to thank them and highly recommend this site!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I had change my old MBO I had to change…

I had change my old MBO I had to change Windows key for new activation. I did purchase Windows CD key on KEYWRLD and successfully update it on my PC. Windows are activated and fully working.
To be honse that I did not bealiva that it will work. But this new windows 11 key is fully working. Many thanks to KEYwrld

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I bought a key for windows 11 home

I bought a key for windows 11 home, but had an issue because I couldn't find the key anywhere and the customer service was very good, they answered quickly and gave me a key for the pro version instead just a couple of hours after I reached out to them.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought a windows key

Bought a windows key. Had some trouble with the activation but the assistance was lovable and quick. Now my windows is activated and I’m totally satisfied.

16 April 2026
Unprompted review

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