Kershkicks Reviews 

282
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the genuine and high-quality products, often noting items are exactly as described and in perfect condition. Many highlight the fast and reliable delivery service, with items arriving quickly and well-packaged. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to a positive experience, and customers appreciate the competitive and fair pricing. However, some people mentioned issues with order fulfillment, including significant delays, packages not being shipped, or discrepancies between advertised and actual delivery times. A few customers also reported difficulties reaching customer service, with emails regarding order problems often going unanswered.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items as genuine, authentic, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting positive outcomes,... See more

Price

Reviewers mention positive feedback about price, often finding great deals and bargains on items, including... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely first class !! Found kershkicks at Christmas now onto my fourth order for my grandson he loves the fact that I order and pay of course lol .. and he’s get to pop into town and collect . Onl... See more

Company replied

Rated 4 out of 5 stars

Excellent customer service, I had a issue with the courier company, Sarah resolved this for me quickly, her communication skills are high standard and quickly put me at ease, excellent people to deal... See more

Company replied

Rated 5 out of 5 stars

Have bought multiple items from Kershkicks on eBay livestreams. Host Callum, always engaging and describes and shows the products clearly on screen and responds to buyers queries realtime or follows... See more

Company replied

Rated 5 out of 5 stars

Purchased a pair of yeezy boost trainers for my daughter in October as a christmas gift. Christmas day and the shoes were too small. Email sent to returns at Kerschkicks and had a reply promptly. Was... See more

Company replied


Company details

Written by the company

KershKicks, founded by brothers Sam and Ben Kersh in August 2019, is a premier Buy-Sell-Trade sneaker store with locations in Manchester’s Northern Quarter, Liverpool, and Glasgow's Italian Centre. Today, KershKicks has become a key player in the UK's sneaker and streetwear scene, known for its carefully curated, 100% authentic range of rare and exclusive sneakers. Catering to a loyal customer base, including Premier League footballers and UK rappers, KershKicks offers a unique shopping experience for sneaker enthusiasts. Whether you're looking to buy, sell, or trade sneakers, their expert team is dedicated to helping you find the perfect pair from their extensive collection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(282)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and sneakers

Absolutely amazing service from Kershkicks! The whole experience was smooth from start to finish. Delivery was fast and reliable, and the pricing was honestly some of the best I’ve seen for the sneakers I bought. Great communication, quality products, and everything arrived exactly as expected. Highly recommend to anyone looking for good prices and top customer service!

7 May 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Iffay,
Thank you for the amazing review! We’re really glad you had a great experience and appreciate the recommendation.

Rated 5 out of 5 stars

Have bought multiple items from…

Have bought multiple items from Kershkicks on eBay livestreams. Host Callum, always engaging and describes and shows the products clearly on screen and responds to buyers queries realtime or follows up afterwards.

Items as described including new and used, shoes, accessories and clothing and come by DPD courier. Genuine and authentic. Keep up the good work!

3 May 2026
Unprompted review
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Reply from Kershkicks

Hi Shabs,

Thanks for the great feedback! We really appreciate your support and will pass your kind words on to Callum.

Rated 5 out of 5 stars

Purchased clothing and footwear on a…

Purchased clothing and footwear on a few different occasions and some out of stock trainers at top prices definitely 10/10, Callum is on point and and honestly a pleasure to deal with give them a go you won’t be disappointed 👌

26 April 2026
Unprompted review
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Reply from Kershkicks

Hi Terence,

Thanks for the great feedback! We really appreciate your support and will pass your kind words on to Callum.

Rated 1 out of 5 stars

First time ordering and won’t be…

First time ordering and won’t be ordering again. Ordered 2 t shirts and paid £15 extra for the Saturday arrival delivery. Ordered it before 12 on Friday like the website says and it hasn’t even been shipped. Really disappointed as I needed the items sooner as going away on holiday for a while in a couple days and were bought for that. Can’t get through to the sales team or anyone. Don’t advertise something you can’t deliver on, just a waste of money and time, can’t cancel the order either

1 May 2026
Unprompted review
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Reply from Kershkicks

Hi Louis,
We’re really sorry for your experience. In this case, there was a mistake by our fulfilment team regarding the Saturday delivery cut-off, and we apologise for the inconvenience caused.
We’ve provided a discount code for a future purchase as a gesture of goodwill and hope you’ll give us another chance.

Rated 5 out of 5 stars

Amazing service and quality products

Amazing service and quality products, I got my order quicker than expected will be buying again soon 😎

28 April 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Liam,

Thanks for the great feedback! Glad everything arrived quicker than expected – we appreciate your support.

Rated 5 out of 5 stars

Amazing

Great quality and amazing shipping.

22 April 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Isaac,

Thanks for the great feedback – really appreciate it!

Rated 5 out of 5 stars

Class as always

Class as always! Delivery on point

1 April 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi,

Thanks for the great feedback – really appreciate your continued support!

Rated 5 out of 5 stars

Fast. Easy to order. Best Price

Best price on the internet for my Salomon XT-6 GTXs. Super fast delivery and easy website to order on

14 April 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Vincent,

Thanks for the great feedback! Glad you’re happy with the price and delivery.

Rated 1 out of 5 stars

Avoid unless you want hassle

Paid a premium for new trainers that were sold out at the manufacturers as well as “proper” sports shops and websites. Received a used pair of trainers, even though they were sold as new and on the new part of their website. Managed to get a refund after chasing several times. But they didn’t refund the postage I paid and have ignored my email requesting it. Didn’t get an apology for selling me second hand trainers. Would never buy from them again

16 March 2026
Unprompted review
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Reply from Kershkicks

Hi Gavin,

We're sorry to hear that you were disappointed with your experience.

We take product condition very seriously and can confirm that the trainers supplied were brand new and showed no signs of wear prior to dispatch. However, we understand that you were not satisfied with the item, and in line with our returns policy, we promptly accepted the return and provided a full refund for the product once it was received back.

We always aim to provide excellent customer service and are sorry that we did not meet your expectations on this occasion. If there is anything further you'd like to discuss, please feel free to contact us directly.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish.

Sarah in sales was extremely helpful, and aftercare service was top notch.

I would definitely recommend KershKicks.

13 March 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi David,

Thank you for the amazing feedback! We really appreciate your kind words and support.

Rated 5 out of 5 stars

Good experience

First time using them. I bought a pair of sweatshorts for my son, at a good price. I paid extra for a speedy delivery. Very good first experience. I can see myself using them again in the future

5 March 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Lucas,

Thanks for the great feedback! We’re glad your first experience went well and hope to see you again soon.

Rated 5 out of 5 stars

Fantastic store always find what I’m…

Fantastic store always find what I’m looking for !! Order on line click & collect easy Peezy!!! Staff are really friendly always happy to help . Five stars 🌟

9 March 2026
Unprompted review
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Reply from Kershkicks

Hi Gail,

Thank you so much for the lovely review! We’re really glad you’re enjoying the service and click & collect – we’ll pass your kind words on to the team.

Rated 5 out of 5 stars

Bought a Hoodie

Fast Delivery

22 February 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Bradley,

Thanks for the great feedback – glad you’re happy with the hoodie and delivery!

Rated 5 out of 5 stars

I have been looking at the website of…

I have been looking at the website of Kershkicks, I'm very impressed and feel able to browse the sneakers and garments with ease. I also like very much to search for my favourite sneakers all the time just by putting in the sneaker I want to look at on the Kershkicks website, checking the size I require and the sneaker, Kershkicks also has a good range of sneakers and other products. Excellent presentation and I will hopefully buy and purchase a pair of those sneakers soon. God bless you and keep up the good work.

22 February 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Hi Sylvio,

Thank you for the kind words – we really appreciate your support! Glad you’re enjoying the site, and we hope to get a pair out to you soon.

Rated 5 out of 5 stars

fast shipping

fast shipping, perfect quality

10 February 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the 5-star review, Reece! 🙌 Glad everything arrived quickly and you’re happy with the quality - really appreciate the support!

Rated 5 out of 5 stars

Great service

Great service

2 February 2026
Unprompted review
Kershkicks logo

Reply from Kershkicks

Thanks for the 5-star review, Matthew! Really appreciate it, glad you were happy with the service 🙌

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