While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers praise the quality of the products, highlighting good materials, perfect fit, and attractive designs. People frequently mention that the items look exactly as pictured and are well-made. Several consumers appreciate the vibrant colors and comfortable fabrics, with some expressing satisfaction with the overall shopping experience and the beauty of the clothing. However, some customers also noted issues with delivery times, stating that shipping often took longer than expected, sometimes up to several weeks, and that tracking updates were not always reliable. There were also concerns regarding sizing, with some finding items too small despite ordering their usual size, and a few instances where the received product did not match the advertised image or description, particularly concerning material quality or color. Additionally, some people reported difficulties with the return policy, especially if items did not fit or were not as expected.

What people talk about most

Product

Consumers find product quality and representation to be ambiguous. While some reviewers are delighted with... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good material, perfect fit, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant delays in receiving their... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise quick delivery times,... See more

Return policy

Customers had ambiguous experiences with the return policy. While some reviewers found customer service... See more

Based on these reviews

Rated 4 out of 5 stars

There were many choices of outfits that it was difficult to decide which one to order. Unfortunately, I ended up ordering 2 of the same item, so need to return the last one I received. You will see... See more

Rated 4 out of 5 stars

One of the items I purchased was not in stock and Keppal submitted a refund to my account without my having to ask. I would, however, like to mention that they communicate out of stock items and cred... See more

Rated 4 out of 5 stars

I enjoyed my shopping experience and loved so many items you have. You were new to me so I wanted to order something. I chose two things and must have have messed up on completing my order. One of my... See more

Rated 4 out of 5 stars

Beautiful, looks nice, only problem is I can’t get the zipper up and down by myself. I almost wet my pants when a friend arrived. I just ordered a zipper helper, I hope it does help!!

Rated 4 out of 5 stars

Very pretty. True to size. Did not arrive with return information, so if it hadn't fit I'd have been out of luck trying to return it.

Rated 5 out of 5 stars

The fact that I had to make a change to the order once it was placed. Not having a phone number, just an email and it worked perfectly with a response the next day confirming my request to change the... See more

Rated 1 out of 5 stars

DO NOT purchase from this company. Its advertising is false (products are made in China, not South Carolina) and Full Refunds, satisfaction guaranteed is just not true. I did not like the material the... See more

Rated 5 out of 5 stars

Eventhough it took the shipment longer than expected, the outfits are exactly as shown. Good material and perfect fit. I am only 5'2" and I was afraid the pants would be too long, but they are a perf... See more

Rated 5 out of 5 stars

I received both of my items from Keppal. The fabric was beautiful vibrant colors and also very well made. It did take a month to get the order but when I emailed them requesting the delay. They ema... See more

Rated 4 out of 5 stars

I liked my dress, it fit well and I liked the fabric design. The delivery time took weeks and it would have been nice to have had a email giving me an update of shipping time.

Rated 4 out of 5 stars

Item looks like the photo and sizing was correct.My only complaint is that the tracking doesn't keep you up to date. It seems like the package hasn't moved and then its at the door!

Rated 1 out of 5 stars

You cannot return items unless they are damaged. A $50 romper was delivered to me 3/27/25. It has a back zipper I cannot reach by myself. I requested a return authorization form. I was offered an $8 r... See more

Rated 1 out of 5 stars

The dress that was ordered was very poor quality, the material was very thin and it liked nothing like the picture. When I tried to return it, they started negotiating the amount they would refund at... See more

Rated 4 out of 5 stars

The only problem I had was the long wait to receive the items. There should be a notice when ordering that shipping is very long. Products arrived in good shape and good quality.

Rated 2 out of 5 stars

I have ordered clothing more than once from this company and enjoyed most of the items that I received. However, with any online clothing purchase being able to return clothing that doesn't fit or loo... See more

Rated 5 out of 5 stars

I received my jumpsuit and I love the beautiful colors, the size is true to fit and the fabric feels so soft and comfortable!!! I can’t wait to wear it on Mother’s Day 🩷

Rated 5 out of 5 stars

Very pleased with the order. And delivery was on time. Easter Sunday. Perfect, Sorry I was impatient with the order. You really came though. I’ll be ordering again. The outfit fits perfect and just lo... See more

Rated 5 out of 5 stars

Love the clothes I ordered. But thought the company was based in South Carolina, USA. 🇺🇸 Very disappointed that was made in another country.

Rated 5 out of 5 stars

The product is very good...Just took a long time getting it...Now knowing your a legitimate company...I have been scammed so many times on the internet....Glad to buy American Made Products....Mary

Rated 5 out of 5 stars

The design on the sleeves on the blue dress are very beautifully designed. The fabric is soft and smooth and flows beautifully in the A line design. The denim fabric is very stylish.

Rated 5 out of 5 stars

The pants and top are exactly as described online, are very attractive, light weight for summer temps and easy to care for.

Rated 5 out of 5 stars

Easy ordering… & luv the quality of material.. I have ordered twice & have been very happy with both..

Rated 5 out of 5 stars

Nice clothes, well-made, and very attractive. They were delivered quickly, and the tracking number worked. I was able to watch them move every day.

Rated 5 out of 5 stars

Fast shipment. Only problem the top came with a lot of wrinkles. Ended up having to iron after washing and putting in the dryer.

Rated 4 out of 5 stars

Shopping was easy Delivery quick Dresses weren’t exactly what I expected. So cute in the pictures.

Rated 4 out of 5 stars

The oder product arrived as ordered but I would have liked to have had a heads up on the delivery coming day. I received no notice by the arrival in the mail box. The product fix well. I have not w... See more

Rated 4 out of 5 stars

Ordered and got the three outfits! Love them all but I sent an email about exchanging the tops to the outfits. They are way too tight across my chest! Please , please, please let me exchange the tops... See more

Rated 5 out of 5 stars

The shirt is beautiful and fits perfectly. I received it within 2 weeks of ordering it.

Rated 5 out of 5 stars

I love the texture of the material for this top. And the quality of it. It was delivered in a timely manner.

Rated 5 out of 5 stars

The jumpsuit is very nice. I'm looking forward to wearing it to our son's wedding.

Rated 1 out of 5 stars

I ordered a 2 pc outfit from Keppal.co for $79.00. It was extremely think cheap material, the pants and top was at least 2 sizes too small and I ordered an XL. I wrote for a return/authorizati... See more

Rated 1 out of 5 stars

The company does not provide a shipping time when you order the product. I would think two weeks is ample time to receive items. My shipment is still stuck in Compton, CA, at the shipping facility, de... See more

Rated 5 out of 5 stars

Customer service is very helpful and efficient. The products are very nice quality.

Rated 1 out of 5 stars

I have written and asked to exchange the size of a dress, but Kappel never answers me. I, too, am disappointed with their indication that their clothes are made in SC. They did refund money for... See more

Rated 1 out of 5 stars

I have ordered two items from this company which advertised as Made in USA South Carolina. Items came from China and very poor quality material. Sizes did not fit and no way to return. Contacted cu... See more

Rated 1 out of 5 stars

The pants that I was given was nothing like the picture advertised. I ordered navy and I received a light blue. Mine did not have a turn up white cuff as did the advertise picture. When I asked for a... See more

Rated 5 out of 5 stars

I love this outfit! I will be wearing it for my wedding. By mistake I ordered two of this outfit. I gave the other one to a friend.

Rated 5 out of 5 stars

I am delighted with both of the outfits I ordered. I will be taking them on a trip. They are lightweight and easy to pack. I had to shorten the pants, but that was no problem.

Rated 1 out of 5 stars

Company does not accept returns unless it is damaged. To return and get full refund I have to send it to Dubai at my cost which is almost as much as the item. This company has many complaints filed wi... See more

Rated 1 out of 5 stars

I did not like the fabric, the workmanship was subpar in my opinion. It took a LONG time to receive the order. Plus the add said items were made in South Carolina-NOT true. I am going to return both s... See more

Rated 4 out of 5 stars

My purchase was delivered in the time frame given to me. This top is BEAUTIFUL! I love the color.


3.8

Great

TrustScore 4 out of 5

938 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

First the items ordered were no where…

First the items ordered were no where near the quality of the photos.
The fit was horrendous.
The return process was a struggle of them trying to negotiate the return for a partial payment to keep the products.
The one star is a push.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer,

I received both of my items from Keppal. The fabric was beautiful vibrant colors and also very well made. It did take a month to get the order but when I emailed them requesting the delay. They emailed me promptly that one of my Jumpsuits was not ready to be shipped. I was offered to cancel or wait and receive both items together. I waited and was glad!

14 September 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful

Beautiful, looks nice, only problem is I can’t get the zipper up and down by myself. I almost wet my pants when a friend arrived. I just ordered a zipper helper, I hope it does help!!

12 September 2025
Unprompted review
Rated 4 out of 5 stars

Very pretty.

Very pretty. True to size. Did not arrive with return information, so if it hadn't fit I'd have been out of luck trying to return it.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Two Lovely Pantsuits


I am delighted with both of the outfits I ordered. I will be taking them on a trip. They are lightweight and easy to pack. I had to shorten the pants, but that was no problem.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

The dress that was ordered was very…

The dress that was ordered was very poor quality, the material was very thin and it liked nothing like the picture. When I tried to return it, they started negotiating the amount they would refund at $10. Their return policy doesn’t say anything about a partial refund if not satisfied. This company should be listed as a scam.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I did not like the fabric

I did not like the fabric, the workmanship was subpar in my opinion. It took a LONG time to receive the order. Plus the add said items were made in South Carolina-NOT true. I am going to return both sets when I get home (left right after I received the items)

22 July 2025
Unprompted review
Rated 3 out of 5 stars

Casual

The outfits are nice however it took a while to get and the communication wasn’t great but outfits are cute

9 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look