Keple Ebay / No longer trading on eBay Reviews 102

TrustScore 2.5 out of 5

2.5

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Rated 4 out of 5 stars

One month ago I purchased inside the Keple website and then I found certain inconvenients such as I never received the order confirmation email and I couldn´t log in to see my order. Today I can see K... See more

Rated 4 out of 5 stars

I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wro... See more

Rated 1 out of 5 stars

I am sure the electrical performance was adequate but the plug used to attach the wire to our sat nav easily broke and it was impossible to mend. No point getting a replacement as we were away on holi... See more

Company replied

Rated 1 out of 5 stars

I ordered a cable specifically for an asus transformer tablet. The cable that arrived was just a micro usb which does not fit the product as described. There were no return details or invoice in the... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

At Keple, we are passionate about providing exceptional products and outstanding customer service. While some of our older Trustpilot reviews reflect challenges during our time trading on eBay, these no longer represent the company we have become. Since transitioning to Amazon, we’ve transformed our processes to deliver a seamless shopping experience, with high-quality products, fast delivery, and reliable support. In 2024, we earned an incredible 4.86 out of 5 rating from our customers, with 98% positive feedback over the last 12 months (from 2,135 ratings). These numbers reflect the trust and satisfaction of our customers today. Unfortunately, Trustpilot reviews don’t capture this transformation. For the latest customer experiences, please visit our Amazon store. Your feedback inspires us to improve and innovate every day.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

102 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

This was a present, I am delighted with the product and its quality as was the recipient.

25 April 2016
Unprompted review
Rated 4 out of 5 stars

Good Service

Initially had a problem with my order but it was solved by a kind person at Keple. Would use again.

25 April 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

First time with this site, found through google, good price for what I was looking for (& helpful info on the product) then pretty quick delivery.

24 April 2016
Unprompted review
Rated 5 out of 5 stars

Phone charger

Very quick and communicative. Arrived when expected and exactly as described. Would use again thanks

19 April 2016
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

I received my product quickly and the order was correct. This was my main worry because there are an infinite amount of electrical leads on the market. The wesite was clear and easy to use also.

19 April 2016
Unprompted review
Rated 5 out of 5 stars

Camera Lead

I ordered a camera lead late on a Sunday and it was with me by Tuesday - amazingly quick - thank you.

18 April 2016
Unprompted review
Rated 1 out of 5 stars

USB to min USB lead.

Product arrived on time but min usb plug would not mate with usb min socket

14 April 2016
Unprompted review
Keple Ebay / No longer trading on eBay logo

Reply from Keple Ebay / No longer trading on eBay

We have spoken we Graham quite few times and we have sent him range of cables for modern cameras. After a long conversation we both came to conclusion that the camera's USB socket is physically damaged and none of the cables out there actual fit the camera. Graham kindly agreed to remove this feedback but Trustpilot makes is so hard to revised or delete it :( Fair by us and client but unfair by Trustpilot.

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