From start to finish, this was an amazing experience. From top Management to the fantastic removal crew of Moises, Karl and Joao who were punctual, organised and extremely efficient, who went out of... See more

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Kent Removals & Storage is one of Australia’s most established and trusted moving and storage providers, proudly supporting individuals, families, and businesses for over 80 years. As a privately owned Australian company, Kent delivers local, interstate, and international relocation services, backed by a national network and global partnerships. Known for its customer-first approach, Kent offers a comprehensive range of services including professional packing, secure storage solutions, corporate relocation, and specialised moving services. Every move is tailored to suit the customer’s needs, with experienced teams guiding clients through each step to make the process simple and stress-free. Starting with a simple call or web quote - Kent Removals & Storage can help in all steps of the relocation process. Kent combines decades of industry experience with ongoing investment in technology, systems, and training to ensure a consistent, high-quality service across every location. Whether moving across the street or across the world, customers benefit from reliable service, transparent communication, and attention to detail. Kent is committed to delivering a seamless moving experience while maintaining the personal touch of a family-owned business. Their mission is simple: to Make Life Easy for every customer they serve. Removals Storage Self Storage Cartons / Boxes Packing / Unpacking Cleaning Utilities Pay Per Metre Business Relocation Corporate Relocation Pet Relocation / Moving Vehicle Relocation / Moving Completely tailored to the customers needs, budget and timeline. KentRemovalsStorage.com.au
Make Life Easy
1 Phone Call to Save Thousands $$.
Contact info
30 Duerdin Street, 3168, Clayton, Australia
- 1300 647 980
- enquiry@kentremovalsstorage.com.au
- kentremovalsstorage.com.au
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The whole process went like clockwork
The whole process went like clockwork. would highly recommend using Kent.
Have used before and would use again
Have used Kent over 6 or 7 times and always found them to efficient and professional.
They are helpful and nothing is too much trouble. I would highly recommend them
It started with Bianca visiting our…
It started with Bianca visiting our house as we were moving from Adelaide to Gold Coast. We were given a fantastic demo of how Kent team would take care of our belongings and the smooth way the move would be but it all turned out to be horrible experience at the other end. The stuff was dropped in Gold Coast and the Bed was not correctly assembled, Dressing table left as it is, screws missing from few desks etc. The worst part of the process is that I have been chasing Bianca and there has been no follow up since last 2 days. I was assured by someone in Gold Coast that the boxes shall be picked up and bed/ dressing fixed but no one turned up. I sent emails and have been chasing them. Absolutely pathetic service. They are too good at the time of sales but the after sales is horrible and they dont care. I would never recommend Kent to anyone. Be sure that you do not pay them in Full otherwise you have to chase them if things go wrong. I am sure they wont bother about my review. Never KENT REMOVALS- HORRIBLE SERVICE AND SUPPORT
“THE BIG MOVE “The whole experience has been…
The whole experience has been excellent. Would not hesitate in recommending Kent Removals. The Guys that came to collect all our goods were so professionally, respectful and caring. Which we appreciated so much.
We still have our goods in storage in Tasmania I only hope the Taswegians are as good as the guys here on the Sunshine Coast. Tama was excellent as well very thorough and great advice.
Great communication and service from…
Great communication and service from start to finish
From the person coming into our home…
From the person coming into our home having a good look talking to us explaining clearly how things would be done the two blokes who did the move absolutely fantastic packing then the delivery they seemed so happy in there job
It was ok I found it hard to…
It was ok I found it hard to communicate with the removalists as they dident speak English and honestly O thought the price was high I should have asked if you do Vetran discount but dident think of it at the time I booked , thank you for moving me and my family
From 1st phone call
From 1st phone call, to delivery, could not ask for a more friendly and helpful team, from office to drivers, absolutely highly recommend.
Every employee I dealt with over the…
Every employee I dealt with over the course of the interstate move was exceptional. Polite, attentive and professional. You can always find cheaper but the quality of service lingers longer once the price has been forgotten! Well done Kent Removals
Mixed experience
Kathryn was excellent - helpful, polite and positive. The removalist men were okay - the younger guy was excellent, the older one was a little less than enthusiastic - but they did the job effectively with no damage. The email connections with the Kent team was very poor - no responses to m questions and it did cause an issue with the inventory.
Fantastic, professional service and friendly staff…
Fantastic service and friendly staff from our visit to the office to Isabella who came and quoted and to Garry and Roonie who safely relocated our goods to our new home. Moving can be extremely stressful and many thanks to the team for a seamless and easy relocation.
Moving experience with Kent
The experience was relatively stress free, initial phone contact answered all my questions, Toben was extremely helpful & kind & the removal crew were very efficient , outstanding & respectful of my belongings. The only negative feedback is that a crate ordered for a precious statue was left off the truck.
Can’t highly recommend Kent enough
Can’t highly recommend Kent enough , from Jeremy who came out to quote me to the ground staff who were all so professional.
Nothing was too much trouble and everything arrived on time and no breakages.
We had a difficult property to move…
We had a difficult property to move from and it was done seemlessly and with eas. I would recoomend them
Removals team were professional
Removals team were professional, courteous and efficient. The whole process was made stress-free by Kent's excellent communication and attention to detail.
Thank you!
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