From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
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Review summary
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Reviews shaping this summary
Brenda and My Michele were both so helpful without being pushy. Both are very knowledgeable and made my husband and myself feel comfortable with making such an important purchase. We thought we were g... See more
Company replied
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being... See more
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Brenda and Kevin were awesome! Patient, informative, helpful, with lots of creative ideas and options. We came in to buy one piece of inexpensive furniture for our living room. Walked out of Kensingto... See more
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Company details
Information provided by various external sources
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Zero Risk Returns
Love your room, or we'll replace it for free! We take the fear out of buying!
You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply.
We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).
Contact info
200 Tilton Road, 08225, Northfield
- (609)241-9102
- mlg@kensingtonfurniture.com
- kensingtonfurniture.com
4.9
Excellent
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Matt was helpful with the entire buying…
Matt was helpful with the entire buying experience. This will be our second sectional from Kensington and the quality and customer service keeps us coming back.
25 May 2026
Yolanda was extremely helpful and…
Yolanda was extremely helpful and patient throughout the sales process. Very knowledgeable will definitely continue to buy furniture from her at Kensington.
23 May 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington. Yolanda & I are grateful. Michael/Owner
Pleasant Shopping Experience
Yolanda was knowledgeable, helpful and a pleasure to work with!
22 May 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington....means a lot to Yolanda & me..
Michael/owner
David
David, Michelle & Lissette certainly went above and beyond to help us plan and finalize our new bedroom. They are patient, kind and professional in all they do to help! Thank you…
21 May 2026
Reply from Kensington Furniture
thank you so much for your kind words and for choosing Kensington. David, Michele, Lisset & I are grateful. Michael/owner
Yolonda was very helpful.
20 May 2026
Reply from Kensington Furniture
Thank you for your kind review and choosing Kensington Yolanda & I are grateful. Michael/owner
Sales person was extremely helpful and…
Sales person was extremely helpful and knowledgeable. Lots of merchandise from which to choose.
18 May 2026
Reply from Kensington Furniture
thank you for your kind words & choosing Kensington.
Danny greeted me when I walked through…
Danny greeted me when I walked through the door and listened to what I was needing without being misdirecting or commission driven. I appreciate that.
The store was very clean and replete with choices throughout the price ranges.
Kensington has been my family's choice of furniture store my whole life and I am 68!
17 May 2026
Yolanda took me right to the Canadel…
Yolanda took me right to the Canadel station and matched my chair and placed the order. One of the salesmen helped me load it back into my car. All very pleasant. Couldn’t ask for better service.
17 May 2026
Shopping at Kensington never…
Shopping at Kensington never disappoints. The service is excellent and the quality top notch! To make matters even better, everything was 40% off!!! Buy local, support this family business!
17 May 2026
Reply from Kensington Furniture
Thank you for your kind words. Brenda & I are grateful. Michael/owner
Reply from Kensington Furniture
Thank you for your kind words. Dave & I are grateful, Michael/owner
Your sales person Dan is awesome
Your sales person Dan is awesome, he really took his time looking and helping me find the perfect size tables.
16 May 2026
Reply from Kensington Furniture
Thank you for choosing Kensington + taking the time to write such a kind review. Michael/owner
I found exactly what I needed there
I found exactly what I needed there. Loved the selection and the price was also reasonable. They have a huge outlet section with good deals too. Sales was helpful but not pushy. Very happy with my experience shopping there and can’t wait for my new couch
13 May 2026
Yolanda was extremely helpful
Yolanda was extremely helpful. We wanted to thank her for all her help when we ordered our living room furniture. She was patient, knowledgeable, and helpful throughout the process. We especially appreciated her suggestions and guidance with the layout of our living room-it made such a difference and helped us feel confident in our choices. Her excellent customer service truly stood out, and we are very grateful for her help.
7 May 2026
Reply from Kensington Furniture
what a fantastic review....Yolanda & I are so grateful for your words & choosing Kensington. Michael /store owner
Lisset was helpful and friendly but…
Lisset was helpful and friendly but stayed her distance so we didn’t feel pressured. She also knew her stuff which we really appreciated.
Love your store and have bought several items without any regrets.
9 May 2026
Reply from Kensington Furniture
Thank you for your kind words and feedback. Lisset & I are grateful for your business. MIchael/Store Owner
Reply from Kensington Furniture
thank you!
Lisset was very kind and helpful
Lisset was very kind and helpful! Such a quick and easy process!
6 May 2026
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