Keluoda Reviews 

SCAM alert! I ordered some cute ornaments off the site from a Pinterest link. Then I saw a bunch of sites advertising the same product ( some showed the ornaments as AI animated creatures). I realized they would definitely not be “as advertised”. tried to cancel the order almost immediately, aka before the product was even shipped.
I am still arguing for a refund. The company rep keeps telling me how wonderful their products are and is basically ignoring my request for my money back.

A total scam. There was no resemblance between picture and the items i received. Very bad quality, another fabric than in descriptions. And they made returns very complicated and at the same time offered me a 10% refund for keeping the items. In the end i kept the items because i got tired of them. I Will never wear them though.

I had the same experience as everyone else here, false advertising and they send you cheap useless products. I ordered three pieces of clothing on this website one of the items was never sent and the other two despite being advertised as knitted and patch work are polyester prints that don’t even match the pictures on the website, I have been sending them several emails and requesting a refund and a label to send the products back, they have been ignoring the fact that they didn’t send me one item completely and for the return, despite the fact that on their website it says if the product has quality problems they need to pay for the return trip they are not accepting that either and offering me only 15% refund of what I paid! This is illegal and I am escalating this problem to the bank and European costumer protection authorities. Everyone else please do it as well. As long as we give up on our rights in cases like this, these businesses continue to grow!

This company is a scam
You don’t get what u ordered their quality is shit they literally send the different stuff . They charging too much but they sending stuff not even for $1 worth . please no one ordered from them

I purchased quilted tote bag
When I receive the bag, it’s just an ordinary tote bag you can get from the grocery store. It was not quilted like the picture and what they stated.
They should be ashamed of themselves taking money and customer not receiving the correct merchandise
So I would like to have my money back I will never shop these people not ever again
I will not order anything on Pinterest
Pinterest should take them off the website.

This company doesn't ship what they sell on their website. I ordered a Cozy KNIT Sweater for Halloween which I received a day late and then opened the package to find a cheap polyester, sweatshirt with a screen print design of the knit sweater that doesn't match at all. I sent an email demanding a refund and sent loads of pictures along with the website picture of the sweater I was expecting to receive. I am sorry I didn't look into this company first before ordering but they're a scam. How do these people continue business?

This site is a complete scam. I ordered three items all were very cheap material that had images printed on them. They were not at all what the website pictures portrayed. They will not honor their return policy. There is no "Order management page". You have to email them to tell them you want to return it.

This is the email I keep getting back from them.

Hello, dear customer.

I hope everything is fine with you.
Thank you very much for purchasing products from our website.

We sincerely apologize for the inconvenience caused to you.

Please ask us for the return address before returning the goods.

The following is the return policy. Please check if it suits you.

Our guarantee
Return within 30 days from the date of shipment.
The requirement of return
The item will be received within 30 days from the date of dispatch.
2. This item has not been used, damaged, cleaned and is in its original packaging.
3. We do not offer returns for earrings.
4. Returns are the customer's responsibility and the original shipping fee is non-refundable.

5. We do not accept returns that are sent directly to us without a delivery address (the address on the package is not our return address). Please do not send the package back to the address on the package, otherwise you will not be able to receive a refund.

6. Please return it to us through your local post office. Do not use express delivery services such as DHL, UPS, TNT or FEDEX.

If you choose one of the above express delivery methods, import duties may be incurred and the delivery may be delayed due to the customs clearance process.

How do I return a product?

Prepare a piece of paper with the return order number or e-mail address and the SKU of the product (SKU is the text on the label of the package you received), as well as the reason for return. Place it in the package and send it back.

2. Please send us a photo with the return tracking number.

3. We will refund the purchase price after receiving and inspecting the item.

Considering the transportation cost, there is an optional solution.

What would you think if we gave you a 15% refund and you didn't need to return the goods?

Please let me know your thoughts.

Best regards.
Mary

DO NOT ORDER FROM THEM! We ordered 3 lovely Halloween dresses, supposed to be long, wide sleeves and ornamented; what came almost have me a heartattack - terrible looking, cheap artificial material printed something resembling Halloween theme… awful😡 they deserve to get a multiple lawsuit for this …😠

The most false advertising I've ever experienced. DO NOT BUY from this terrible company. The dress I saw was beautiful with lots of dimension. The actual "dress" was a printed picture on cheap material. Nothing like the display ad.

If I could put 0 stars I would. What arrived was ridiculously different than what was advertised and of extremely poor quality.

Do not order from this company - it is a giant scam!

The most wild site I have ever seen. You order a dress and they send you a piece of cloth. Wait week and got a literal piece of cloth. About $1 worth of printed cloth.

BEWARE SCAM SITE
Purchased a Xmas sequinned sweathsirt. Arrived long time after utter rubbish. No sequinn to be seen . Just an awful printed copy of the original that they advertised. Needs to go in bin. They offered me a 15% refund. Do not buy from this company

I ordered a jumpsuit from Kelouda, but the item I received was completely different from what I had ordered – both in style and quality.
Communication with the company was extremely frustrating. At first, they offered me a 15% refund if I kept the incorrect item. I refused, as the product was poor quality and not what I had ordered. I offered to return it at their expense, but they declined.
Eventually, they admitted they didn’t even have the material to make the jumpsuit I had originally ordered. The communication dragged on unnecessarily, with repeated requests for information I had already provided in my first email. It was clear they were stalling.
Finally, they informed me that they don’t accept returns if more than 30 days have passed since the item was shipped. It took over a month for the item to arrive, and another month of back-and-forth emails. I am still talking to them and will probably not get any money back.
Buying from Kelouda is like throwing your money away.

DON'T buy from this company Keluoda
This company is a complete scam
The products shown are nothing anything like what you get!
I order quilted bags and and got cheap vinyl junk.
Nothing g like the picture or description.
I waited almost three weeks and had to keep emailing them, there is no phone number.
I am trying to return them for a refund but I seriously doubt that will happen.

The dress I received was nothing like what I ordered! It was advertised as hand embroidered, but instead it was very very poor quality printed pattern which was so pixelated you can't tell what it's meant to be. I contacted them to return the item, but the policy on the website was not the one they were wanting to implement. They instead said i'd have to pay an expensive shipping cost. They offered a 15% refund but honestly this thing is completely unusable so...

I know the pictures look amazing but don't trust it! Take the picture to a tailor or something.

Don’t buy dresses from the site- complete ripoff. The dress came huge, not as on the photo, without beads and embroidery. Wanted to throw it away (53$!) and not worth to send back.

I bought T-Shirt, a phot showed pigment printed T-shirt (washed out looking). But the one I received was digital printed one. This Brand appeals American brand but this is tipical ”Identity－Fraud ”brand. In fact this would be run by Chinese. They make a lot of Identity fraud. We can see same items by internet fashion brand " Duojuke ". This fraud cahnges brand name frequently. They also pretends to be Japanese craft brands.

I paid (via PayPal) for a product that was false and deliberately misrepresented on their website. The product (shoes) were not as described. The shoes were described as being genuine Italian leather. This seller provided pictures of shoes that were not in their inventory. The product I received was clearly made from synthetic materials. I could smell the chemicals once I opened the package. I contacted the seller to initiate a return and receive a prepaid return label. It was at this point that I realized that the seller was in China. I was told via email the return would be at my cost since they don't provide prepaid return labels. I stated, this return is necessitated entirely by your company's deceitful advertising and misrepresentation of the product. The seller kept offering 15%, 20% and 50% refund and I could keep their shoes. I refused their offers. I filed a claim with PayPal against this seller. I provided pictures from their website and pictures of the shoes that I received. PayPal sent me a notification stating the seller agreed to the return of their shoes. I would have to pay for the return in order to get a 100% refund. I had to pay $76 for the return. The seller would have to pay $87 once the shoes are returned to them in China. I paid $152 for the shoes. I will only receive $76 from this refund once they verify the shoes return. This seller has chosen to practice deceitful and misleading business practices. They would have made more money from honesty than from deceit.

I wish I had read reviews first! I ordered two items. One did resemble the item pictured online, but was super cheap. The other was completely different…and cheap…and ugly. This place is a total fraud!

This company uses AI-generated images to sell their products. I get that people are looking for a deal, but this company just takes your money and gives you appallingly bad products. So, it's really only a bad deal.

Quilted bag? No. Just a printed picture on cheap fabric.