Kelpie logo
Visit website

Kelpie Reviews 

390
•
TrustScore 4 out of 5

4.0

Pet Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers had a great experience with this company. Customers truly appreciate the helpful guides and informative content that assist pet parents in understanding animal health and allergies. Many people mention that the materials are wonderfully simple to access and understand, providing very useful knowledge for everyday care. However, some customers also noted frustrating issues with unexpected charges and unwanted subscription problems during the online checkout process. Consumers additionally experienced remarkably long delivery times and faced difficulties when trying to cancel or modify their orders afterward. Shoppers found the website confusing to navigate, leading to accidental purchases and duplicated items that were hard to resolve.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and pricing. While a few pet owners... See more

Order

Consumers find the experience negative due to unexpected charges and subscription issues. Reviewers report... See more

Price

Customers had negative experiences with price, reporting that advertisements showed a low promotional cost... See more

Payment

Users describe negative interactions with payment, expressing deep frustration over unexpected charges and... See more

User experience

Reviewers highlight ambiguous aspects of user experience due to mixed feelings about the platform. On one... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi I have a Yorkie under 1yr old and the last week I noticed that he keep scratching but have no fleas He is on Enerpets puppy pellets He gets rice and chicken once a week I bath him with anti it... See more

Rated 4 out of 5 stars

They seemed to help but just too expensive for the amount you get.

Rated 5 out of 5 stars

I've been feeding Hills for more than 25 years. My dogs have been healthy with shiny coats and they've always eaten their food with great enthusiasm. Hills are always available to assist and their co... See more

Company details

  1. Pet Supply Store

Written by the company

Kelpie is a pet wellness brand focused on creating premium soft chews for dogs. Our products are designed to support everyday canine health in a simple, convenient, and dog-friendly way. Instead of messy powders, hard-to-give tablets, or complicated routines, Kelpie offers easy-to-serve chews that fit naturally into a dog’s daily life. Our range is created for pet parents who want practical support for their dog’s wellbeing, including areas such as allergy relief, calming support, mobility, digestion, and overall daily health. Each formula is developed with carefully selected ingredients and a focus on taste, quality, and consistency, so dogs can enjoy their chews while owners feel confident about what they are giving them. At Kelpie, we believe better pet care should feel simple. Dogs are part of the family, and their comfort, energy, mood, and long-term health matter every day. That is why our products are made to support common needs in a format that is easy to use and easy to stick with. Whether your dog needs help feeling calmer, moving more comfortably, dealing with seasonal discomfort, or maintaining general wellness, Kelpie is here to make daily support easier for both dogs and their humans. Our mission is to help more dogs feel better, live happier, and enjoy healthier everyday routines.

Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(390)

390 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Calming chews are a waste of time

Calming chews are a waste of time, no difference at all and you think you're ordering one packet but you get charged suddenly for 4 $160 !!! No response for a refund , an absolute rip off.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

They are misleading charge you out the…

They are misleading charge you out the ass for this product sent me the wrong ones won't refund my 139.00 and have been fighting with them for a week tried to cancel right after I bought and was told nice I don't know how u can just take people's money and not help them out when trying to help a dog out very disgusting and should be ashamed to be selling and misleading people

16 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look