I made my order on the 27th of July and nothing happened. I wrote 2 emails (I also used mailtracker once and the email has never been read) and tried contacting them on their website without actually... See more
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See what reviewers are saying
This is scamming website, they take in credit card information and sends out fake merchandise or never at all. The Instagram profile linked is a fake account impersonating BTS member. If you did place... See more
I placed an order on October 17, but I haven’t received any updates since then. I’ve sent several emails asking for information, but haven’t received any reply. Unfortunately, it was for my kid, who w... See more
Amazing great
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Bad with orders and contact
It have been over a half year and i haven't got my order yet. Can't get in touch with them either...
And I can't find the website now.
kekekookie.com is a scam website
I ordered BTS products from this website in July 2025, nothing delivered. Emailed them directly a few times and tried to contact them through Shopify, nothing. Down 107€. Scam website everyone!! Disappointed
The audacity of this website
The audacity of this website. They are now relaunching their website, you guys who already ordered items can check their website. And im stills getting promo emails from them even tho i haven’t received my order since October.
Never received order
Placed an order in July and never received it. No answer to any emails. This is a total scam company.
This website is SCAM !
I ordered a BTS product on October , but it still hasn’t arrived. I’ve been sending inquiry emails every single week, yet I haven’t received any response, nor have there been any updates. This is definitely a SCAM !
Scam
I ordered june 30th been trying to contact them and still nothing. I thought it was legit because i was on Instagram and the page had a lot of followers obviously those followers are bots.
BTS FAKE CHINESE WEBSITE!
I ordered an Army bomb and a jhope squirrel. They sent the squirrel and sent a cheap arse bracelet that a child can make. 3 times I tried to email them and nothing. They took my £46 and I am left without the army bomb. Its is another cheap Chinese fake scam website.
All BTS ARMY NEED TO REPORT THIS AND GET YHE INSTAGRAM ACCOUNTS TAKEN DOWN.
BTS themselves woukd be so upset that their fans are being ripped off. My bank today reversed the charges so now I need to call them to explain that its a fraudulent website ripping thousands of fans off.
Horrible/scam website
If I could give them 0 stars I would. I ordered it almost three weeks ago and I never got a confirmation email. I emailed them 5 times and no response. Do not order from here. I feel so stupid falling for this. Next time I will research a website. That is $47 gone. I sobbed for a hour because I was so excited to get the Army bomb.😭😭😭😭😭 0/0 stars!
No sign of life
I placed an order on October 17, but I haven’t received any updates since then. I’ve sent several emails asking for information, but haven’t received any reply. Unfortunately, it was for my kid, who wanted a BTS item that she found through a link on Instagram — so I thought it was legit. Now I believe it might be a scam. Sadly, I didn’t check Trustpilot beforehand; otherwise, I would never have taken the risk. I’ll wait a couple more days for any sign of life, after which I’ll try to get my money back.
KEKEKOOKIE ONLINE SHOP: SCAM
If a zero rating was possible, I'd give them that. SCAM! Placed my order on 15 September 2025. When tracking it, it has remained at "Order Placed". Emails are ignored. The owner of the Instagram Account that promotes this business and advertises their sales won't help. They had the audacity to say it's a P-R-O-M-O-T-I-O-N. Exactly like this. And they're still advertising.
Total scam, linked from Insta account as Kim Taehyung
Total scam! Took my money and disappeared 😭 I wrote emails, filled claim form through shopify... Nothing! Apparently Shopify cannot do anything as well, so no refund as well. Avoid KEKE KOOKIE at all cost! They work through Instagram account kim.taehyung.47 as well, disguised as V (Kim Taehyung from BTS) promoting links to their scam e-shop and robbing people.
Made my Order sept 3
Made my Order sept 3, 2025. Still didnt get anything. And no answers to my E-Mails!
I ordered an item for$35 in the…
I ordered an item for$35 in the beginning of August. The status is still listed as "have not been shipped". I have sent emails on both the site and on Gmail and there has been no response. There is no number available and the site states that there is chat but there is not. I do not trust this site and feel that I should just kiss my item and money goodbye.
SCAMMERS!!!
Absolutely awful and clearly a scam website!!!! I ordered a BTS Army bomb light stick which I got an email confirming my order on September 1st. A month later it still hasn't arrived and no shipping details. I have tried contacting them twice but have yet to receive any response. I have had to make a claim with my bank for a chargeback!!!
Update: They have had the audacity to challenge my bank's claim for a chargeback unlucky for them I have kept all the evidence and sent it to my bank as proof
UNRELIABLE
PLACED AN ORDER CONFIRMED 1404 AND PAID BUT NEVER RECEIVED BTS ARMY BOMB. NOBODY ANSWERS MY E-MAILS NO EXPLANATIONS. GUALBERTA DOLENTE
They never sent the order
They never sent the order. Totally ignored all my messages asking for an update and no refund.
This website is a SCAM
This website is a SCAM. Any positive reviews you see are fake.
It has been a month since I've received any shipping updates. I emailed AND sent messages on their IG several times, which by the way, has 5 million followers. They NEVER responded back.
I filed a claim with my CC but their IG account needs to get SHUT DOWN. Please report them as fraud/scam.
Scammed
Scammed.
My order #1382 was placed 21 June 2025 and even received a confirmation email. I never received my order.
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