Keith Prowse Reviews 

1,489
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

5-stars for an incredible experience at Wimbledon, we booked The Lawn through Angelika at Keith Prowse. Worth. Every. Penny. Blown away by the attention to detail, the premium feel, the comfort, the f... See more

Company replied

Rated 3 out of 5 stars

Loved the friendliness of staff quality of seats at Eastbourne. Did not love the catering no breakfast and all stated allergies were ignored so couldn't access anything on the menu for either lunch or... See more

Company replied

Rated 5 out of 5 stars

Gemma Scott and the team at Keith Prowse gave us a truly memorable Wimbledon experience. Securing prime court tickets early brought peace of mind and allowed us to plan the rest of our UK trip. After... See more

Company replied

Rated 5 out of 5 stars

Once again our Wimbledon visit arranged by Sophie Watson at Keith Prowse more than lived up to expectations. The arrangements were perfect. Great seats, the meals at The Lawns were excellent. Cannot r... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Event Management Company

About Keith Prowse

Written by the company

We are the official hospitality provider for the ultimate experiences at the most iconic venues and stadiums across the country.

We're...

ALL ABOUT YOU
Every part of your experience should be Memorable, right from the start. We’re only happy when you are.

ALWAYS OFFICIAL
Guaranteeing you the 100% official experience, at every venue, for every event.

HERE TO STAY
The world’s premier venues trust us. With over 200 years in the industry and as part of a leading global business, we’re playing the long game.

EXPERIENCE EXPERTS
No matter which experience you choose, we employ the best, work with the best and consequently offer the best.

NEVER SATISFIED
We love what we do and challenge ourselves every day to do it better. We continually innovate.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(1,489)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent hospitality experience at BST…

Excellent hospitality experience at BST Hyde Park. Having experienced the service from Keith Prowse before at Wimbledon I knew we would be in for a great day and they did not disappoint. The booking and organisation and pre event information from our account manager Beatrice was outstanding, no query was too much trouble. The staff at the event were wonderful, excellent service, friendly, genuine and authentic. The food and drinks available were excellent. A really great to remember - thank you, I'll look forward to our next event!

27 June 2025
Unprompted review
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Reply from Keith Prowse

Thank you so so much for this, Rebecca - it is so heartwarming to hear that you and your guests had such a great time with us this weekend in Hyde Park!

Rated 5 out of 5 stars

1st time attending Wimbledon - Wow

1st time attending Wimbledon and what an experience to do it with the hospitality from Keith Prowse. From the moment I got in touch with Ross Deamer, the booking process, information provided and ease to book and receive tickets has been second to none. We didnt know what to expect, but once we arrived at The Lawn, it was exceptional. The Staff made us feel so welcome, very friendly and most helpful. The fact they noted my wifes birthday with dessert was special (was the present for her this year) - she was super chuffed
The food and atmosphere in the Lawn, selection of drinks were excellent. Then onto the tennis- the seats were brilliant in Court No.1 and wh had some great tennis matches to experience on Day one.
Thank you to Ross and his team for making this the most wonderful experience for us visiting Wimbledon for the 1st time. We definitely will be booking with Ross Deamer and his colleagues again :)

30 June 2025
Unprompted review
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Reply from Keith Prowse

This is so so lovely to see and read, thank you so much for taking the time to leave this review - and for joining us at Wimbledon! We can't wait to see you very soon - and we will definitely let Ross know of your kind words

Rated 4 out of 5 stars

Everything was great

Everything was great.
Just the service of the food was very slow. We didn´t have a chance to get to the end of lunch.

22 June 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, if not already, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

This was a gift for my wife and her…

This was a gift for my wife and her father. Organised by Sophie from Keith Prowse. She was very helpful throughout the whole ticket process. Already considering next year

1 July 2025
Unprompted review
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Reply from Keith Prowse

This is so lovely to read, David - thank you! We hope to see you very soon

Rated 5 out of 5 stars

Excellent

Excellent and good service

16 June 2025
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Reply from Keith Prowse

So amazing to read this, Charles - glad to hear you had an amazing day at the tennis

Rated 4 out of 5 stars

It’s well managed with good seats

It’s well managed with good seats. This year they catering not up to standard.

19 June 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, if not already, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

Had a great day at Queens for round 16

Had a great day at Queens for round 16. Food, drinks and service were all good. Thank you Beatrice for helping me secure the tickets. Planning to do it all again in 2026!

18 June 2025
Unprompted review
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Reply from Keith Prowse

So lovely to hear your enjoyable day at the tennis, Huey - see you next year!

Rated 5 out of 5 stars

First class tennis event.

Easy reach from underground. Easy to find way around in a relatively small facility. Unrestricted viewing from any seating as far as I could tell. The restaurant was beautiful and the service very attentive with the same person for the meal duration. First class. Malcolm Cherrie.

22 June 2025
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Reply from Keith Prowse

Amazing to hear of your first class experience at the tennis, Malcolm - this warms our heart!

Rated 4 out of 5 stars

Tickets were exactly what I requested…

Tickets were exactly what I requested so thank you. Service in hospitality area was inconsistent and a little disappointing. Meal was OK, afternoon tea food was terrible. You need to take a hard look at that and seriously improve immediately. A big reason for my evaluation and grade. Every person at my table felt the same way.

29 June 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, if not already, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 4 out of 5 stars

Tennis hospitality sharing experience.

The food at lunch and selection of drinks were excellent. Unfortunately the food at tea had obviously long since been standing and was dry and not very appetising. The staff are very friendly and welcoming, but the venue is extremely noisy - we had to shout at our table to make ourselves heard.

20 June 2025
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Reply from Keith Prowse

Thank you for your valued review. We’re sorry to read that your experience was less than perfect. If you would like to discuss further, please don’t hesitate to contact us at enquiries@keithprowse.co.uk

Best wishes,

The Keith Prowse Team

Rated 5 out of 5 stars

Tennis

I always use Keith Prowse for hospitality tickets especially for Wimbledon, Queens and this year Roland Garros. My contact is Katy Hawes who is amazing and very knowledgeable on everything Keith Prowse do. Katy always follows up to find out how everything went and will always give you ideas on improving the next event. 5 star service guaranteed every time

16 June 2025
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Reply from Keith Prowse

Thank you so much for this lovely note, Linda - we look forward to seeing you again very soon!

Rated 5 out of 5 stars

I have used Keith Prowse for several…

I have used Keith Prowse for several Hospitality tickets now and communication has always been excellent and the seats/catering at the events were on point and felt special !

21 June 2025
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Reply from Keith Prowse

Thank you so much for joining us, Jason - we look forward to hosting you again very soon

Rated 4 out of 5 stars

Great customer service with Keith Prowse

Booking our client hospitality event at Queen's was so easy and straightforward. My account manager at Keith Prowse, Matt is always really helpful and answers any questions I may have really quickly. Very happy to keep using Keith Prowse as our preferred hospitality company.

16 June 2025
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Reply from Keith Prowse

This is a lovely note to read, Toni - thank you so so much for taking the time, and for joining us at Queen's!

Rated 5 out of 5 stars

A great day out

A great day out. Very friendly and professional staff.

22 June 2025
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Reply from Keith Prowse

Amazing to hear you had such a lovely day at the tennis - we look forward to hosting you again very soon

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care from start to end, no hassle at all and answered all queries swiftly.

19 June 2025
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Reply from Keith Prowse

This is the epitome of what we strive to do, so thank you for the kind note - we look forward to hosting you again very soon

Rated 5 out of 5 stars

Queens Tennis Final

Another excellent event hosted by Keith Prowse. This is our second time attending the Queens tennis final and we had wondered if anything could be as good as the first year and yes it was. Thank you to all of the team for making the day so memorable, with exceptional attention to detail, customer service and catering. Made even better by Carlitos winning 🥇

22 June 2025
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Reply from Keith Prowse

Thank you so much for this, Sandra - and yes, King Carlos strikes again! We look forward to hosting you again very soon

Rated 5 out of 5 stars

Beautifully crafted experience

Beautifully crafted experience. Food and wine pairing was excellent. Service genuinely great.

16 June 2025
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Reply from Keith Prowse

Amazing to hear about your experience and service, Bob - we look forward to hosting you again very soon

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