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See what reviewers are saying
Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy. Sent them e-mail as requested, heard nothing, not surprised. Still nothing asked for review I gave it, they haven’t s... See more
Company replied
Product is interesting but the instructions are simply too complicated for an 85 plus year old customer. We really must return the packages exactly as received. Please instruct how wed can proceed imm... See more
Company replied
So, I ordered the 3 in 1 High Performance quick coating spray for vehicles. Not impressed. I've used many different coatings, to include Lucas Slick Mist, Shine Armor and Torque Detail. For the mo... See more
Company replied
2.5
Poor
499 reviews
Hasn’t replied to negative reviews
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THE BATTERY CHARGER CONNEcTION WAS VERY…
THE BATTERY CHARGER CONNEcTION WAS VERY FliMSEY. IT BROKE WTHIN A MONTH. PRIOR TO This we were pleased with its functioning and effectiveness.
18 September 2023
Reply from keilini.com
Dear James
We apologize for the inconvenience this has caused you.
We would like to help you with the charging cable issue via email.
If you have any questions about the lamp , please feel free to contact us at support@keilini.com.
Thank you for your understanding.
Take care.
Fancee.
The bug zappers are really great
The bug zappers are really great! Convenient and effective. Prompt shipping, as well.
16 September 2023
Poor Customer Service
No one answers your email for returns even though they say you have 30 days; they do not. Answers so you miss the deadline on purpose.
8 October 2023
Unprompted review
Reply from keilini.com
Dear Yamile,
We sincerely apologize for problems of the product.
Could you provide your email address so we can locate your order？ After that we will help you return.
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Fancee
Piece of crap
Piece of crap. Won't connect to Internet. What a waste of MONEY and half a day's time. Do NOT BUY.
7 September 2023
Reply from keilini.com
Dear Cathy ,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Bug Zapper is absolute garbage
Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy.
Sent them e-mail as requested, heard nothing, not surprised.
Still nothing asked for review I gave it, they haven’t showed it. I will never buy from them or companies like trendingadget again. Buyer beware.
26 October 2023
Unprompted review
Reply from keilini.com
Dear Alan,
We sincerely apologize for problems of the product.
Could you provide your email address so we can locate your order？ After that we will help you return.
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Have a wonderful day!
Fancee
DISAPPOINTED
Have tried numerous times and I can't get this to work under any circumstances
I tried the directions you sent and still can't get this to work and with 63% giving you 1 star, you definitely have a problem
26 February 2023
Reply from keilini.com
Dear Patti,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
My original delivery
My original delivery, all of the cameras were broken. I immediately got in touch with the company and all cameras were replaced. Took less than a week!!! That was awesome!!!! Would recommend!!! It’s actually nice to find a company that keeps their guarantee!!! Thank You!!
14 September 2023
Setting these up is too hard &…
Setting these up is too hard & directions are not much help. They mite work if you are technology guru
13 September 2023
Reply from keilini.com
Dear Jean,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
He was a great installe
He was a great installer. We were having issues getting drawers out and he said don’t worry I’ll remove them and he did. Very professional young man
13 September 2023
Worthless toy POS
The bug zapper is a joke. It didn’t attract or kill a single bug. They didn’t disclose that the item was being shipped from China. When you ask for a return they caution you that the return shipping is “$50-80” and offer an $8 refund. Not as described and worthless. I later saw the same thing on Amazon for less than half the price, but it doesn’t work so I would have returned it to Amazon and gotten a refund. I bought it directly from their website so I’m left with the feeling of being robbed. Avoid.
5 September 2023
Reply from keilini.com
Dear Martin,
We sincerely apologize for any inconvenience.
We are verifying the issue with the bug zapper with a technician. We replied to you in the email and we are willing to solve it for you.
Could you please reply our email?
Here is our email address: support@keilini.com, I look forward to hearing from you.
Thanks for your understanding.
Take care！
Fancee
Great service
31 August 2023
Not worth tye cost or time wasted
Would not connect kept losing connection not what I was expecting
4 September 2023
Reply from keilini.com
Dear Tara,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Sent me the wrong product and it took…
Sent me the wrong product and it took forever to receive. Never again!
4 September 2023
Reply from keilini.com
Dear Arthur ,
We sincerely apologize for any inconvenience.
You can send us photos of the item you received by email and we would like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
The customer service was far above…
The customer service was far above normal when I had a battery that failed. After a call I sent it back and I got a new one.
25 August 2023
Easy to order and arrived on time
Easy to order and arrived on time. Use it nightly in shop
23 August 2023
Must return, too complicated
Product is interesting but the instructions are simply too complicated for an 85 plus year old customer. We really must return the packages exactly as received. Please instruct how wed can proceed immediately. We simply can't use either device
30 August 2023
Reply from keilini.com
Dear Nancy,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
Do not waste your money.
The product was a complete failure. And you get absolutely no customer service.
21 August 2023
Reply from keilini.com
Dear Susan,
We sincerely apologize for any inconvenience.
I sent you the operation video and instruction of the camera in email.
Could you please check that email? If this still doesn't work, we'd like to help you with your return via email.
If you have any questions about the camera, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Take care！
Fancee
As i told you before this product does…
As i told you before this product does not work very well. It does not capture the mosquitos and kill them like it is supposed to and I won't use it anymore. Pleas refund my money asap!
Thank you,
Dennis Heldreth
25 August 2023
Reply from keilini.com
Dear Dennis,
We sincerely apologize for any inconvenience.
Mosquito killer lamps have lighting modes and mosquito killing modes. Maybe you are using the wrong mode. We send instructions to your email to get it working again.
We also send a return policy and address in the email. If you are not satisfied with the product, we'd like to help you return it and get a full refund.
This is our mail: support@keilini.com, we look forward to your reply.
Thanks for your understanding.
Take care and have a good day！
Cathy
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