I ordered 2 Adjustable Step Blocks for various tasks in my gym. Really happy with the Blocks. Worked out to be the perfect size for my needs and have little rubber pads on the bottom of each he... See more
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I emailed to enquire about purchasing 4 sets of 20kg competition bumper plates. The person who I was dealing with was very helpfull and directed me in every way I needed. Would 100% recommend and the... See more
The 24 KG Kettlebell arrived on time, the product has a nice light textured finish to help with grip, but happily there is no rough seam that would have caused blisters. I would readily recommend KEF... See more
I placed a simple order on May 30th. Items have not been dispatched or delivered yet. I have sent multiple messages to customer service but received absolutely zero response. Complete lack of communic... See more
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Company details
Written by the company
Welcome to KEFL, for your complete home fitness experience! Everything we do at KEFL is focused on providing the best possible service to our consumers. We are your One-Stop-Shop for everything you need to improve and upgrade you fitness experience. We create and manufacture high-quality athletic equipment. We strive to deliver your purchases in the quickest possible time and at an exceptional value by housing a wide range of products in our warehouse. From Weights to Plates, Dumbbells to Kettlebells, Yoga to Pilates, Exercise Balls to Resistance Bands, and Compression Support Items to help with recovery. Our unwavering commitment to providing the finest possible experience ensures that our customer service is unrivaled. Our products are helping people all around the world reach their fitness goals. However, we, like you, are constantly pushing ourselves to be on top of our game. Whatever your needs are, please get in touch with us because we would love to help you turn your ideas for your new gym into reality since many of our items are also appropriate for use in commercial gyms, enterprises, and educational facilities. Every day of the week, our customer care team is on hand, and we strive to answer to all inquiries within 24 hours. Contact us now at https://kefl.co.uk/pages/contact
Contact info
United Kingdom
- support@kefl.co.uk
- kefl.co.uk
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Replied to 18% of negative reviews
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Bit longer wait than expected but great…
Bit longer wait than expected but great product and good customer services response
Website is easy to navigate
Website is easy to navigate. Delivery was quick and I'm very happy with my new equipment!
KEFL Adjustable Step Blocks
I ordered 2 Adjustable Step Blocks for various tasks in my gym.
Really happy with the Blocks.
Worked out to be the perfect size for my needs and have little rubber pads on the bottom of each height spacer and the main step to ensure a stable platform on various surfaces - nice touch.
Generally the whole purchase/ delivery experience was spot on with no issues.
Arrived in perfect condition and performing exactly how I imagined.
Definitely recommend.
Bought a 20kg kettlebell cast iron
Bought a 20kg kettlebell cast iron. The product is great quality. Great communication but a little delay on delivery. I would buy again from kefl
Out of three kettlebells ordered
Out of three kettlebells ordered, one was wrong. Customer service sorted quickly.
Quick follow up to query
Quick follow up within office hours when I had a minor query about my product. Continued follow up to ensure my order arrived safely with me on time - which it did. Would use this company again.
Very happy with the kettle bells I…
Very happy with the kettle bells I purchased, great quality, packaged well, site easy to use and order
The kettlebells are brilliant quality
The kettlebells are brilliant quality, delivered quickly and the customer service was fantastic.
Thank you KEFL!
We have ordered a couple of times from…
We have ordered kettlebells a couple of times from KEFL, their delivery is quick, items really well priced and great quality products. I would recommend buying from them. Communication is often slow but they get there in the end.
Item is exactly as described
Item is exactly as described, and the customer service team were very helpful when the delivery service tracking hadn’t been updated.
Great service & kit
The quality of the kettle bell was excellent. Delivery was speedy and the entire buying process was efficient.
Perfect dumbbells
Perfect dumbbells. The price is fantastic. Definitely worth getting more when I need them.
Quality products delivered quickly.
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