KeepSolid Reviews 

125
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were let down by their experience overall. Customers are deeply frustrated because recent software updates have paywalled essential features like torrenting servers and protocol options that were originally included. People feel that changing the terms of a lifetime purchase and introducing extra recurring fees is disappointing. Some reviewers were happy with the service, mentioning they never regretted their lifetime purchase and remained very pleased. Other consumers noted that the tool was worth the price and worked well without any major problems. These users enjoyed using the software over the years and found it to be a reliable choice.

What people talk about most

Subscription

Reviewers express profound dissatisfaction regarding subscription changes, noting that they retroactively... See more

Product

Clients share negative opinions on product, expressing deep dissatisfaction over lifetime subscriptions.... See more

Service

People report negative experiences with service, expressing deep dissatisfaction over changed terms and extra... See more

Value for money

Users express deep dissatisfaction regarding value for money, noting that lifetime deals were undermined when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The actual VPNUnlimited app worked fine until 9.7.1, when the predatory "upgrade" happened, the one that hid core feature behind a new paywall. They only applied this change to the early adopters th... See more

Rated 1 out of 5 stars

Bought their lifetime deal years ago as a loyal customer. Now they’ve stripped many benefits included in that purchase and forced everything onto a subscription model. Punishing early supporters who t... See more

Company replied

Rated 1 out of 5 stars

Unlimited Lifetime was a scam. My trust is destroyed. Even worse: this seems stealth operation. Website and FAQ are not adapted. Some responses of Keepsolid point at too high cost of maintaining... See more

Company replied

Rated 1 out of 5 stars

Similarly to other users I was very happy with this company until the latest update. With the latest update, Keepsolid introduced a Loyalty Plus Plan where they have removed functionality unless I pay... See more

Company replied


Company details

Information provided by various external sources

While practicing the productivity methodology, we take people and companies to the heights of productivity and reliability. This approach ensures a modern living standard for our employees, who contribute to the security of business and society.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(125)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lifetime subscription

I purchased a lifetime subscription a while ago and haven't regretted it since. The service works well, and if there are any concerns, the support from KeepSolid is excellent. I would recommend the service to anyone.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I was having a problem changing where…

I was having a problem changing where it said it was the best connection. It said Quebec, a province I can't stand. I'm in Ontario, and a lot of my online activity needs me to be in Ontario online, NOT Quebec. After numerous conversations with Vlad, we finally got it straightened out. Thank you!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

About KeepSolid VPN

I’ve been using KeepSolid VPN for some time now. I travel and switch locations a lot, and it usually works without issues in different countries. Sometimes small things, but nothing serious. Tech support is good, they answer and help quick. Good product for daily use.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought an abo lifetime for 5 devices…

I bought an abo lifetime for 5 devices having to log in on all of them or sometimes even just on 4 - this when I need VPN most. this way it's an useless app !
to contact them is a challenge and even if you get there, you never get any REAL help

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor speeds

Poor speeds, most of the free ones are faster. No comparison to the top 5 VPN providers.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

been with them quite sometime now…

been with them quite sometime now 5devices added i was offered a mono defense went and orders it its not showing up as extra 5 devices on top would like hand with my account has tie backs on my email i buy it due to uk online censorship that came into the effect on 25th this month in uk. would like you guys to help me out i did get KeepSolid MonoDefense bundle it should updated my slots up to ten devices with long side bundles too this review will have tie back to my main email account more welcome help me out from there i would highly recommend them.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

KeepSolid VPN (VPN Unlimited) SCAM ALERT

The VPN service that this company sells does not work. I paid $59.99 for a one year subscription. When I asked for a refund I was told that the company bills monthly and that I can turn off auto renewal.

But this is untrue KeepSolid took a one time payment of $59.99. When I alerted KeepSolid that the VPN was not working, I received the following response:

"We have just checked your account and as we can see your payment doesn't meet our refund policy conditions, unfortunately, this means that our Accounting Department won't be able to process a refund for it."

Vito I...

10 March 2025
Unprompted review
Rated 1 out of 5 stars

I ordered keepsolid Smart Dns..

I ordered keepsolid Smart Dns..
And now everything of mine kept getting hacked and money and stuff stolen.. I regret buying this.. over hundreds $$$ were stolen.

Please avoid this company..

23 August 2024
Unprompted review
Rated 1 out of 5 stars

A Broken Promise and Discontinued Service

I purchased KeepSolid Sign under the Lifetime deal, which was advertised as a secure and reliable solution for electronic signatures. Unfortunately, my experience has been incredibly disappointing. KeepSolid initially presented itself as a promising service with robust features for document signing, offering a Lifetime deal that seemed like a good investment.

However, after some time, KeepSolid abruptly discontinued the service without warning. The decision to shut down the service contradicts the Lifetime deal promise, which assured long-term accessibility and use of the platform.

This experience has not only caused inconvenience but also raised concerns about the reliability and trustworthiness of KeepSolid as a company. Such actions undermine customer trust and raise questions about the integrity of Lifetime deals or other deals offered by the company in the future.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Paid for a service that doesn't work

Paid for a service that doesn't work. You can't use this VPN for streaming. It says it has "locations" for streaming services like Netflix and Prime but the players detect the VPN and block the videos. Depending on your bank, you may also get blocked trying to use this VPN while travelling. It's a scam product. I've left previous reviews like this and the developer responded telling me to contact customer support. When I contacted customer support they told me there's nothing they can do.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

these extremely poor application for…

these extremely poor application for all keepSolid products, I'm so regretted to purchase lifetime subscription products, all worthless, VPN IP spam and establish connection very slowly. DNS Wirewall doesn't work, about Password warden NO update hard to use, sometime can't log and frequently error log in server. All experience with this company really idiot=

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Set up a recurring payment without permission

I bought a month of Keepsolid's Smart DNS using Paypal, to use whilst abroad. The service did not work - at all.

A month later when back home a payment was taken that I didn't authorise. I asked them to refund me on the same day as the payment and they refused, quoting various elements of the Ts & Cs. I did not knowingly sign up for a recurring subscription. Was only a few quid, but they've now lost a customer forever.

Edit: scanning other reviews here and elsewhere, I can see I'm not the only person who this has happened to. I recommend avoiding this company, or at the very least, be very careful that they don't set up a recurring payment without your knowledge.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Cleary able to design & develop quality mobile & web apps

We are in discussions with KeepSolid (and a few competitors) to design & develop a CRM & CMS backbone with both a mobile (Multi-Platform App) & web front end. We are impressed by the quality of KeepSolid's proposal and especially their questions & comments during the preparation.

Our budget is constrained but during the online meetings we've had over the last month we have become convinced that KeepSolid would be able to design & develop a quality system.

14 December 2022
Unprompted review
Rated 1 out of 5 stars

Lifetime Subscription Is NOT

I purchased a "Lifetime" subscription to VPN Unlimited2 or 3 years ago. Lately I've received numerous emails telling me my subscrition has expired. I have replied many times asking them to explain how a lifetime subscrition can expire. Certainly not during my lifetime as I have yet to expire. Right now I can't use VPN Unlimited and I'm not the least bit happy. I am seriously considering taking legal action against the company. Once this is resolved I'll never do business with Keep Solid again.

16 October 2022
Unprompted review
Rated 2 out of 5 stars

ip addresses are abused and non-functioning

IP addresses are abused ... many websites have blocked the ip addresses used by KeepSolid. Sometimes their VPN service drops out leaving you unexpectedly exposed to those you want to mask your identity from. Updates are a joke ... more often than not, the update malfunctions and you need to delete the recently installed drivers and software and reinstall it fresh from their website. Customer service response is to placate you ... they won't/don't address the issues. They just keep offering the same crappy platform ... I recommend trying another VPN ... after 3 years I'm not renewing my subscription ... the service was okay for the price, but now that they've raised the price, and with all the issues, its not worth what they are asking for the service. Bottom line, they do not maintain their ip addresses; others buy new ip addresses once they are burnt by folks using them for nefarious purposes, but not KeepSolid ... they are anything but "solid."

2 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look