Keeps Reviews 240

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.0

Great

TrustScore 4 out of 5

240 reviews

5-star
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Rated 5 out of 5 stars

They make the whole process very simple…

They make the whole process very simple and easy. Their customer support and doctors are great. Well rounded service with fair pricing.

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that the process was simple and easy for you. It's great to know that you found our customer support, doctors, and pricing to be fair. Thank you for your feedback.

Rated 5 out of 5 stars

Keeps has helped me

Keeps has helped me
I've been using Keeps for about five years. When I noticed it thinning I got a prescription for keeps, which was fast and easy and free. I have managed to keep my hair and even regrow and thicken what I have. Give it a try, it's worked well for me.

26 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that Keeps has been so helpful for you over the past five years. We appreciate you sharing your positive experience and are glad you've seen such great results with our services. Thanks for your feedback!

Rated 5 out of 5 stars

Keeps is a good company with good products

I’ve been using Keeps since January of 2021. I had mild thinning in my crown area and wanted to try something. Keeps online physicians analyzed my issues and suggested topical minoxidil and finasteride. A year’s supply for both was very affordable. Since then I’ve had my crown completely fill in with my real hair. I’ve even changed my subscription once in 2022 and they made it simple with no hassle. Easy updates with the physicians about my hair growth. I can honestly say I have no complaints.

26 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that the treatment has worked so well for you and that you've had such a positive experience with our services. We appreciate you sharing your success and are glad the updates were simple for you. Thanks for your feedback!

Rated 5 out of 5 stars

Great product and company!

I’ve definitely noticed a difference in my hair thickness and bald spot. Amazing customer service. Responsive, polite and they keep in touch with any updates on your account or products. The minoxidil foam is great quality and shipping it pretty fast too.

1 August 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you've noticed a difference in your hair thickness! We appreciate your kind words regarding our customer service and the fast shipping. Thank you for your positive feedback on the minoxidil foam quality.

Rated 5 out of 5 stars

I been using keeps for a few years now…

I been using keeps for a few years now and my hair has not fallen out since. As long as you keep with the regiment the results should follow.

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that our product has helped you maintain your hair. We appreciate you sharing your experience and highlighting the importance of consistency for achieving results.

Rated 5 out of 5 stars

Best thing I could’ve done for my hair

In 2019 my hair began rapidly receding and thinning, I then signed up for Keeps even though I was skeptical on trying it. After years of consistent use my hair is nearly fully back and I do not have to wear hats to hide my hair anymore. Keeps is a great product with amazing customer service that I highly recommend to anyone suffering from male pattern baldness!

25 June 2025
Unprompted review
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Reply from Keeps

We're happy to hear that our product helped restore your hair and confidence. It's great to know our customer service met your expectations. Thank you for recommending us!

Rated 4 out of 5 stars

I’ve been using Keeps for 2 years

I’ve been using Keeps.com for a couple of years now, and overall I’ve been very happy with the experience. The ordering process is straightforward and streamlined, which makes staying consistent easy. More importantly, I’ve noticed real results—friends and family have commented that my hair looks thicker than it did before I started, and I can see the difference myself.

While no product is perfect, Keeps has delivered what I hoped for, and on balance I’m satisfied with both the service and the outcome. I plan to continue using it.

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that the ordering process is straightforward and that you've noticed positive results. It's great to know that you're satisfied with our service and the outcome. We appreciate you sharing your experience!

Rated 5 out of 5 stars

keeps has been great to use!

keeps has been great to use. very helpful staff and the product has done a great job for me. will continue using, would recommend!

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that our product and staff have been so helpful for you! We appreciate your recommendation and are glad you've had a great experience. Thanks for your feedback!

Rated 5 out of 5 stars

Best product ever used

Best product ever used. Give it a try.

25 January 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you enjoyed our product so much. Thank you for trying it and for your feedback!

Rated 5 out of 5 stars

Takes time but works

Took a while but hair is finally growing back. It’s been about 3 years since starting keeps and at first didn’t really notice any difference but after about 6 months no more hair falling out and finally after a little over a year I noticed regrowing. Great product you just have to stay consistent and give it time you will see results

2 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you're seeing hair regrowth! We appreciate you sharing your experience and are glad to know that consistency has led to positive results over time. Thank you for your feedback.

Rated 5 out of 5 stars

Really helpful and super easy to use

Really helpful and super easy to use. On time every month and regular progress check ups plus alerts so you won’t forget!

25 September 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our service is helpful and easy to use! It's great to know you appreciate the on-time delivery, progress check-ups, and alerts. Thanks for your feedback.

Rated 3 out of 5 stars

Not sure but cheap enough to continue

I can only use one of the two drugs because the Keeps doctor told me finasteride can worsen depression. I’m not sure how well the minoxidil works on its own but it’s very inexpensive and I don’t have side effects so I think it’s better than nothing.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience. We're glad to hear you're not experiencing side effects with minoxidil. It's good you consulted with a doctor about finasteride and depression; your health is our priority. We value your feedback.

Rated 5 out of 5 stars

Great customer support

Great customer support! They're fast, give you amazing discounts, and their products are top tier. I'd recommend over all the other hair growth companies!

23 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you had a great experience with our customer support and products! We appreciate your recommendation and are grateful for your positive feedback.

Rated 5 out of 5 stars

I’ve really enjoyed my experience with…

I’ve really enjoyed my experience with the company. They have each treatment option I’m looking for in all the different formulations. The customer service care is quick and reliable.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you've enjoyed your experience with us! It's great to know that we could provide the treatment options you were looking for and that our customer service was quick and reliable. Thanks for your positive feedback!

Rated 4 out of 5 stars

I've been using Keeps for about 5 years…

I've been using Keeps for about 5 years and I've kept my hair! The drops can be a bit messy, but most of the time it's not an issue.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our product has helped you maintain your hair over the past five years! We appreciate your feedback regarding the drops being a bit messy.

Rated 5 out of 5 stars

I like their hair products

I like their hair products and I am using their shampoo for a couple of years now. It was also prescribed by my dermatologist previously as well.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you like our hair products and have been using our shampoo for years, especially with your dermatologist's recommendation. Thank you for your positive feedback!

Rated 5 out of 5 stars

Keeps keeps my hair

Keeps continues to check in on how things are going throughout the process of taking the medication. Had my wedding over the weekend after taking keeps for a year and a half and was very pleased that i was not completely bald when it comes to pictures. They allow you to cancel any time and then pick right back up where you left off

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you're pleased with your experience! It's great to know our team's check-ins and the flexibility of our service have been helpful. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

A Truly Reliable Service After Years of Use

I’ve been using Keeps for several years, and it’s been consistently excellent. Every 90-day finasteride shipment arrives on time with clear tracking, even as I’ve moved states. The annual consultations are quick, the doctors are professional, and renewing my prescription is effortless. Most importantly, the treatment works — my hair loss has noticeably slowed, and staying consistent is easy with Keeps. A truly reliable and effective service.

26 November 2024
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience! It's great to hear that our service has been reliable and effective for you over the years. We're happy that the convenience of on-time delivery, professional consultations, and easy prescription renewal has helped with your hair loss journey. Thanks for your positive feedback!

Rated 4 out of 5 stars

You keep it, you don't regrow it.

Helped me keep what was there and some baby hair regrowth. Been using it for many years and have yet to see any further loss. More to keep what ya got, hence the name.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate your long-term use and are glad to hear about your experience with our product and its contribution to maintaining your hair and encouraging regrowth. Thanks for sharing.

Rated 5 out of 5 stars

Convenient, Friendly Service

The key to maximizing results is consistent use. I’ve been a customer for over a year and plan to continue giving Keeps my service. It’s convenient and anytime I have questions or concerns, customer service is an email or text message away. No in-person doctor visits or hunting down concoctions in the grocery store - what’s not to like? I recommend you give Keeps a try.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate your long-term commitment! It's great to hear that our convenient service and accessible customer support have met your needs. We're happy you're finding our approach helpful and thank you for recommending us.

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