Keeps Reviews 240

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.0

Great

TrustScore 4 out of 5

240 reviews

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Rated 5 out of 5 stars

Keeps makes getting my medication needs…

Keeps makes getting my medication needs seamless. Each year we review and execute what I need for the coming year. Keep up the excellent work and customer service. Thank you

19 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that our seamless medication process and customer service meet your needs. We appreciate your kind words and thank you for your continued support!

Rated 5 out of 5 stars

Order is sent on time

Order is sent on time. Low effort to receive the re-orders. Not complicated. Notifications are good.

19 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that your order arrived on time and re-ordering was easy! We appreciate your feedback regarding our notifications. Thanks!

Rated 5 out of 5 stars

Since using Keeps

Since using Keeps, I have more hair growing.

18 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that you are seeing more hair growth since using our product. Thanks for your feedback.

Rated 3 out of 5 stars

I don't see a full head of hair

I don't see a full head of hair

18 March 2026
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Reply from Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars

My hair grew back

My hair grew back, I look 10 years younger, this has been a wonderful life change.

18 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that you're feeling and looking your best! Thank you for sharing your wonderful, life-changing experience with us.

Rated 5 out of 5 stars

fast shipping and create customer…

fast shipping and create customer service

17 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that you had a positive experience with our fast shipping and customer service. Thank you for your feedback!

Rated 5 out of 5 stars

GREAT!

Have no complaints,Works as advertised!!

17 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that our product works well for you. We appreciate your positive feedback very much!

Rated 1 out of 5 stars

They just kept shipping and billing

They just kept shipping and billing. They make it hard to cancel.

1 March 2026
Keeps logo

Reply from Keeps

Thank you so much for taking the time to share your feedback. We’re truly sorry to hear that your expectations have not been met. A member of our team will be reaching out to you directly to help assist you with this and make sure your concerns are addressed.

Rated 1 out of 5 stars

Doesnt work as advertised

Doesnt work as advertised. Been using the foam, shampoo and conditioner since 2021 and there's never shown a difference. I might be retaining hair but who knows. Im done using it, rather be bald than keep lining peoples pockets who sell bullshit products. 5 YEARS, NO GROWTH.

16 March 2026
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Reply from Keeps

We appreciate your feedback and are sorry to hear about your experience. We take concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 3 out of 5 stars

The product does seem to be working but…

The product does seem to be working but I’m never sure and I keep getting notices to buy more even when I’m barely have started a new bottle

12 March 2026
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Reply from Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars

Getting my hair back

14 January 2026
Keeps logo

Reply from Keeps

We're happy to hear that you are getting your desired reaults; we appreciate your positive feedback and are grateful for your support.

Rated 5 out of 5 stars

Delivery is always on time

Delivery is always on time.
I am very satisfied with costumer service (very professional)

9 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that our deliveries are on time and that you are very satisfied with our professional customer service. Thank you!

Rated 4 out of 5 stars

Very affordable and convenient

Delivering the right product at the right price.

1 September 2025
Keeps logo

Reply from Keeps

We appreciate you taking the time to share your feedback. It is our goal to provide value in our products and services.

Rated 5 out of 5 stars

All great

Good product. Good company. Good service. I’m happy with all

9 March 2026
Keeps logo

Reply from Keeps

We're happy to hear that you had a positive experience with our product and service. Thank you for your feedback!

Rated 5 out of 5 stars

Great service

Great service, always on time, great pricing and convenient….

9 March 2026
Keeps logo

Reply from Keeps

We're glad you found our service punctual, well-priced, and convenient. Thank you for your positive feedback; it means a lot to us.

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