Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I filed my taxes in 10 minutes with…

I filed my taxes in 10 minutes with Keeper! No stress and super easy to follow the prompts. Thank you for making what I used to dread into a smooth flowing experience.

14 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper made your tax filing experience easy and stress-free. It’s always great to know that our prompts are helping to simplify the process. We appreciate you sharing your feedback and are glad we could make something you once dreaded into a smooth experience!

Rated 5 out of 5 stars
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Reply from Keeper

Thank you for your positive feedback! We're thrilled to hear that you found our interface intuitive and the information helpful. We strive to make the experience as seamless as possible, and it's great to know we're meeting that goal!

Rated 5 out of 5 stars

100x easier than TurboTax and I was…

100x easier than TurboTax and I was able to get much more return. Highly recommend!

14 April 2025
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Reply from Keeper

Thank you for your wonderful feedback! We're thrilled to hear that our service made your tax filing experience so much easier and helped you secure a better return. We appreciate your recommendation and are glad we could meet your needs!

Rated 5 out of 5 stars

smooth UX and intuitive flow

smooth UX and intuitive flow

14 April 2025
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Reply from Keeper

Thank you for your feedback! We're thrilled to hear you enjoyed the smooth user experience and intuitive flow. We strive to make our platform as user-friendly as possible, and it's great to know we succeeded in meeting that goal for you. We appreciate your support!

Rated 5 out of 5 stars

Keeper Tax Highly Recommended

This service made my tax filing process extremely simple and timely!

14 April 2025
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Reply from Keeper

Thank you for your feedback! We're thrilled to hear that our service helped streamline your tax filing process. It's great to know that everything went smoothly for you. We appreciate your trust in us!

Rated 5 out of 5 stars

Took my anxiety down from 7/10 to 4/10

It was literally so simple, and no annoying ads and upcharges. Just straightforward, easy service and a clear price for the services. It took me 10 minutes tops, and most of that was figuring out my login for my previous employers payroll program.

14 April 2025
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Reply from Keeper

Thank you for sharing your experience! We're thrilled to hear that our service helped reduce your anxiety and that you found it easy to use. We strive to provide a straightforward, hassle-free experience, and we're glad it worked well for you. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Very easy

Very easy, intuitive, and makes filing yourself easy. Learn this stuff, don't throw your money away with accountants.

14 April 2025
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Reply from Keeper

Thank you for sharing your feedback! We're so glad to hear that you found the process easy and intuitive. It's great to know our platform helped you save both time and money. We appreciate your support!

Rated 5 out of 5 stars

I enjoy Keeper!!!

I enjoy Keeper, it's pretty no-nonsense. I can live a busy life and not stress so much about taxes.

14 April 2025
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Reply from Keeper

Thank you for your kind words! We're so glad to hear that Keeper helps you manage your taxes with ease. It's great to know that it's making your busy life a little less stressful! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Have filed taxes for years with HR…

Have filed taxes for years with HR Block - Keeper DESTROYED their service. Gave us the max refund with special circumstances due to w2 employment, freelance income, capital gains loss and took into account our deductions that we didnt even know we were entitled to! Took a negative return owing the IRS hundreds of dollars to a positive return of thousands of dollars. Cant recommend highly enough!

14 April 2025
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Reply from Keeper

Thank you so much for sharing your experience! We're thrilled to hear that Keeper exceeded your expectations and helped you maximize your refund while uncovering deductions you weren’t aware of. It's fantastic to know that our service made such a positive impact, especially given the complexities of your financial situation. We appreciate your recommendation and are grateful for your trust in us!

Rated 5 out of 5 stars

Keeper Tax made this process stress-free!

Keeper Tax made this process so much easier than I expected. Although I owed quite a bit of money, I am confident they did it accurately. With the complication of my Real Estate income, my Military retirement and my Spouses W-2, this was way easier than expected!

14 April 2025
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Reply from Keeper

Thank you for sharing your experience! We're so glad to hear that we could simplify your tax process, especially with the complexities of your Real Estate income, Military retirement, and your spouse's W-2. We always aim to make the tax filing experience as smooth and accurate as possible, and it's great to know we met that goal for you. Thanks again for choosing Keeper Tax!

Rated 5 out of 5 stars

First year self-employed and super satisfied with Keeper!

Keeper makes things easy, while overall very affordable. The AI/bot responses are quick and effective, and when automated answers don't work Keeper will connect you with a live representative to help. Can file taxes directly on app, to IRS and state. No actual CPAs are available, suggest utilizing independent CPA if needed. But Keeper does a pretty good job laying out all the parts of filing taxes. The tracking of expenses and deductions is a godsend.

1 April 2025
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Reply from Keeper

Thank you for your thoughtful review! We're thrilled to hear that Keeper has made your tax filing experience easier and more affordable. It's great to know that the AI and live support teams have been helpful when you needed them. We're also happy to hear that the expense and deduction tracking has been a standout feature for you. While we don't provide CPA services directly, we're glad that our platform effectively guides you through the filing process. We appreciate your feedback and are always working to improve!

Rated 5 out of 5 stars

Amazing service

12 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. It's our goal to provide excellent service, and we’re glad that reflected in your visit. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Thank you!

This was so, so, so, so, so helpful. Very straightforward process and not difficult, it really eased my stress about the tax filing process as an independent contractor.

12 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that the process was clear and helped ease your stress. It's great to know that our service was able to make tax filing more manageable for you as an independent contractor. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great Experience

Keeper Tax makes tracking expenses and finding deductions super easy. It’s saved me time and money, and the support team is solid. Highly recommend for freelancers and small business owners.

12 April 2025
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Reply from Keeper

Thank you so much for your thoughtful review! We're thrilled to hear that Keeper Tax has made managing your expenses and finding deductions easier. It's great to know that our support team has been helpful as well. Your recommendation means a lot to us, and we're happy to be a part of your business journey!

Rated 5 out of 5 stars

Keeper is by far the easiest to use

Keeper is by far the easiest to use. I've used it for three years now, and am very grateful I have. Highly recommend!

12 April 2025
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Reply from Keeper

Thank you so much for your kind words! We're thrilled to hear that Keeper has been so easy to use and that it's made a positive impact over the past three years. Your recommendation means a lot to us, and we're committed to continuing to provide a seamless experience for you. Thanks for being a part of the Keeper community!

Rated 5 out of 5 stars
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Reply from Keeper

Thank you for sharing your experience! We're thrilled to hear that the process was so easy for you. We strive to make things as smooth and hassle-free as possible, and it's great to know we hit the mark.

Rated 5 out of 5 stars

nice i love use that app

nice i love use that app , simple and count everything

12 April 2025
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Reply from Keeper

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use. It's great to know that it's helping you keep track of everything. We appreciate your feedback and are always working to make your experience even better!

Rated 5 out of 5 stars

Efficient and Easy Tax Management with Keeper Tax

As someone navigating their first year of taxes, Keeper Tax has been a complete game-changer. The app has made tax season so much easier to manage by automatically categorizing my expenses and finding deductions I never would have thought of. It’s been a relief to have a tool that helps me keep track of everything, especially as a first-timer!

The best part is how simple and user-friendly the platform is. I don’t have to be a tax expert to understand the reports, and the app does most of the heavy lifting. Plus, the customer support has been incredibly helpful—any time I had a question or needed clarification, they responded quickly and made sure I was on the right track.

If you’re new to taxes and looking for a way to simplify the process, Keeper Tax is a must-have. I’ve saved time, reduced stress, and felt confident that I’m making the most of my deductions. I highly recommend it!

12 April 2025
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Reply from Keeper

Thank you so much for your kind words! We’re thrilled to hear that Keeper Tax has made your first tax season easier and less stressful. It's great to know that our automatic categorization and deduction-finding features have been helpful, and that you’ve found the platform easy to use. We're especially glad to hear that our customer support team was there when you needed assistance—we always strive to be as responsive and supportive as possible. Your recommendation means a lot to us, and we’re so happy we could help you feel confident and on track with your taxes. Wishing you a smooth experience with the rest of your tax journey!

Rated 5 out of 5 stars
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Reply from Keeper

Thank you so much for sharing your feedback! We're thrilled to hear that you had a great and seamless experience with us. We always strive to make things as easy and enjoyable as possible, and it's wonderful to know we succeeded.

Rated 5 out of 5 stars

LOVE THIS APP!

LOVE THIS APP! It makes deductions easy, if you have a question, it educates you too! Totally recommend, especially if you have a small business

11 April 2025
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Reply from Keeper

Thank you so much for your fantastic review! We're thrilled to hear that the app is making deductions easier for you and providing valuable education along the way. It's great to know that it’s been helpful. Your recommendation means the world to us, and we're excited to continue supporting your journey!

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