Keeper Reviews 314

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service incredibly easy to use, making tasks like tracking expenses and filing taxes straightforward and stress-free. Many appreciate how the platform simplifies complex tax processes, often highlighting its efficiency compared to other methods. The staff is frequently praised for their professionalism, helpfulness, and ability to answer questions and guide users through the process. People also commend the app's intuitive design and the overall positive user experience it provides. However, some customers noted that the product may not be comprehensive enough for more detailed questions or complex tax situations, such as those with multiple sources of self-employment income. A few other people also felt that the platform's categorization and export features were vague, leading to inaccuracies in measuring gross revenue and a lack of detailed financial reports.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, intuitive, and... See more

Service

Consumers find service to be positive, with many highly recommending it as a fantastic and legitimately... See more

Staff

Customers had positive experiences with staff, consistently praising their promptness, knowledge, and... See more

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction and calling it "the... See more

Application

People report positive experiences with the app, finding it easy to use and helpful for tax filing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I am so pleased dealing with Keeper! After my unfortunate experience filing my taxes with someone local, because I am new to this, and was really looking for guidance. Keeper was able to help me amen... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Taxes for Freelancers, Contractors & Solopreneurs

Track expenses, unlock tax savings, file personal and business taxes, and get expert tax advice—all in one simple, intuitive platform built for self-employed workers.

Automated expense tracking

Automatically find, categorize, and track tax-deductible business expenses from your connected accounts. Keeper helps freelancers and self-employed workers uncover deductions year-round without spreadsheets or manual bookkeeping.

Real-time tax estimates

See how much you owe. No more quarterly tax confusion or April 15th surprises.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

File federal and state tax returns with software built for 1099 income, LLCs, investments, rental properties, and other complex tax situations. Every return is reviewed by a tax professional for accurate, optimized tax returns every time, at a fraction of the cost of an accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They do it all.

They do everything. Track, File, instant chat help, real person talks to you within an hour.

Have used for 4 years, with all my banking info tied, IRS's been happy, and ive found countless more things I can write off as a freelancer and save so much during tax season. (If you run a patreon you also get 50% off total, so its fantastic for artists)

1 January 2026
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Reply from Keeper

We really appreciate you taking the time to share your experience. It means a lot to hear that having tracking, filing, and support in one place has continued to make tax season easier year after year. Thanks for trusting us with something as important as your taxes.

Rated 5 out of 5 stars

Fast

Fast, easy, CHEAP

30 January 2026
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Reply from Keeper

Love to hear that — fast, easy, and affordable is exactly what we aim for 🙌 Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Happy Customer! :)

This is my second year using Keeper to manage my tax filing, and I couldn't be happier with the experience. As someone who receives both a 1099 and a W-2, navigating the complexities of tax preparation can be quite challenging. However, Keeper has made this process significantly easier for me.

One of the standout features of Keeper is its ability to track all my transactions in real time, which helps me maximize my deductions. This has been invaluable, as it allows me to have a clearer picture of my finances and ensures that I don't miss any potential write-offs.

Additionally, whenever I encounter doubts or have questions about my taxes, their support team is exceptionally responsive. They address my concerns quickly and efficiently, which gives me peace of mind knowing that I have reliable assistance when I need it.

Both the mobile app and the website are incredibly user-friendly. The layouts are intuitive, making it easy to navigate and understand the various features and tools available. Overall, I feel confident and supported in my tax preparation journey. I'm truly a happy customer!

27 January 2026
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Reply from Keeper

Thank you so much for sharing this — it really means a lot to hear how Keeper has supported you over multiple tax seasons.

Balancing both W-2 and 1099 income can definitely add complexity, so it’s great to hear that real-time expense tracking and deduction visibility have made things feel more manageable and less stressful. We’re also glad our support team and the app experience have helped you feel confident and supported throughout the process.

We appreciate you trusting Keeper again this year and taking the time to leave such thoughtful feedback.

Rated 5 out of 5 stars
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Reply from Keeper

Thanks for sharing your experience! We’re glad the app feels easy to use and that the deduction tracking has been helpful — that’s exactly what we aim to deliver. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Best Results with Keeper Tax!

I have been using Keeper Tax for my tax filing since 2020 and I could not be happier with the consistent results provided and the expert tax support is also helpful.

30 January 2026
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Reply from Keeper

Thanks for sharing this — it means a lot to hear that you’ve trusted Keeper year after year. Consistency is exactly what we aim for, especially as tax rules and situations change. We’re glad the expert support has been helpful along the way, and we appreciate you sticking with us since 2020.

Rated 5 out of 5 stars

They took their time and made sure we…

They took their time and made sure we looked over everything before submitting. They are very detailed and patient. Thank you!

28 January 2026
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Reply from Keeper

We’re really glad you felt supported throughout the review process — making sure everything is carefully checked and fully understood before filing is a priority for us. We appreciate your trust and kind words.

Rated 5 out of 5 stars

Keeper is the perfect tax assistant I…

Keeper is the perfect tax assistant I didn't know I needed. I had a mountain of receipts I was trying to keep track of for my small content business write-offs to avoid a large tax bill at the end of the year. And it was getting out of hand. The switch to keeper was night and day. I could now focus on growing my business without the stress of manually tracking every business purchase. Thanks to Keepers AI tools and certified tax advisors, I've been able to save thousands in write-offs I didn't know I could claim. It's been the best investment I've made.

16 January 2026
Unprompted review
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Reply from Keeper

Thank you so much for sharing this. We love hearing how Keeper helped take the pressure off so you could focus on your work instead of chasing receipts and second-guessing purchases. That’s exactly what we aim for—less stress throughout the year and more confidence that nothing important is slipping through the cracks. We’re especially glad the mix of automated tracking and access to real tax pros made a meaningful difference for your business. Thanks again for trusting us and for taking the time to leave such a thoughtful review.

Rated 5 out of 5 stars

Easy and fast

Made it very easy to track my deductions and file quickly, even with a K1.

16 January 2026
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Reply from Keeper

Thanks for sharing your experience! We’re glad the platform made it easier to handle a more complex filing situation. Supporting things like K-1 income while keeping deductions organized is exactly what we aim to simplify, so you can move through tax season with more confidence and less stress. We appreciate you trusting Keeper to help streamline the process.

Rated 1 out of 5 stars

Terribly Inadequate For Businesses.

I've been using Keeper Tax for last years taxes for several months, when I discovered that it's not accurately measuring deposits to know my gross revenue (income). The categories are terrible, the exports seem vague, and it produces no profit and loss or balance sheets that I can find. I went back to Quickbooks yesterday after a couple of months of wasted time in Keeper Tax.

7 November 2025
Unprompted review
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Reply from Keeper

Thanks for taking the time to share your feedback — we really appreciate it. I’m sorry to hear that your experience with Keeper didn’t meet your expectations.
Keeper is designed primarily as an expense-tracking tool, which is why you won’t see income totals automatically calculated from your deposits. Instead, we ask users to enter their income during the filing process so we can accurately prepare their return. I understand how that could feel limiting if you were expecting full bookkeeping features.
Regarding exports, Keeper provides total expense amounts that can be used—along with your income totals—to create a Profit & Loss statement. While Keeper doesn’t generate full P&L or balance sheet reports on its own, we do offer bookkeeping services as an add-on if you’d like a tax expert to prepare those documents for you. This includes reviewing one dedicated business account and organizing both income and expenses into a usable format.
We truly value your input, and your comments help us continue improving the app. If you’d ever like help with your bookkeeping or have questions about the tools Keeper does offer, we’re always here to support you.

Rated 5 out of 5 stars

Easy

Easy, and well guided. answer all my questions

15 October 2025
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Reply from Keeper

Thanks so much for sharing your experience! We’re really glad to hear the process felt smooth and that all your questions were answered along the way. Making taxes easier and clearer is exactly what we aim for, and it’s great to know that came through for you.

Rated 5 out of 5 stars

Incredible tool for IC's with multiple income streams

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I would file my own taxes. The amount of time saved with expense categorization and the value of having my return reviewed for audit risk is worth every penny.

15 October 2025
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Reply from Keeper

Thank you so much for sharing this! We’re thrilled to hear that Keeper has made tax time easier for you year after year. It’s great knowing the expense tracking and audit review features are helping save you time and give you peace of mind. We really appreciate you being with us for three years and are glad the service continues to be a valuable part of your workflow!

Rated 5 out of 5 stars

Loved it.

Very easy to use

15 October 2025
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Reply from Keeper

Thank you for sharing that! We’re so glad to hear you found it easy to use—making the process simple and stress-free is exactly what we aim for.

Rated 5 out of 5 stars

It was straight forward and very easy

It was straight forward and very easy. I used a CPA last year and it took about 2 months for them to finish filing my taxes. This year I did a bunch of research and decided to file myself but with a platform that helps a little more than intuit or TurboTax. I paid the premium since I still have a complicated return, however its the same price as my previous Cpa. I was able to sit down and finish my taxes in about a day and a half. I like how I also have access to a CPA call once every 3 months so it doesn't feel like I'm doing it totally solo.

14 October 2025
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Reply from Keeper

We’re so glad to hear that your experience was smooth and efficient! It sounds like you put a lot of thought into finding the right balance between filing independently and still having expert support when you need it—that’s exactly what our Premium plan is designed for. We love knowing that you were able to wrap everything up in just a day and a half and still have the peace of mind of tax expert access throughout the year. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

One less task on my to-do list!

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-related and after using them vs TurboTax for tax filing, I'm hooked! I could drag and drop any tax forms I sent into Keeper and their software pretty much did the rest!

14 October 2025
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Reply from Keeper

We’re so glad to hear this, and we really appreciate you taking the time to share your experience! It sounds like Keeper helped take a bit of the weight off your plate during tax season—which is exactly what we aim for. Our goal is to make expense tracking and filing feel simple and seamless, so you can stay focused on running your business. Thanks again for trusting us with your taxes!

Rated 5 out of 5 stars

Extremely easy to use Keeper Tax

Extremely easy to use Keeper Tax! They were able to file my extension and complete my return in a matter of minutes. Not sure I'll use anything else moving forward.

14 October 2025
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Reply from Keeper

We’re so glad to hear that, and we really appreciate you sharing your experience! Our goal is to make filing as smooth and stress-free as possible, so it’s great to know the process felt quick and easy for you. Thanks for trusting Keeper with your taxes—we’re excited to keep supporting you in future seasons!

Rated 5 out of 5 stars

I left my taxes for the very last…

I left my taxes for the very last minute. I am a freelancer, 1099, so delaying makes the pain less bad in my mind. ANYWAY, it was too late to file with an accountant and I figured they just enter the same data into a program anyway. KEEPER helped me a ton by finding deductions in my accounts for me, then I could adjust as needed. I'll for sure use this from now on.

13 October 2025
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Reply from Keeper

We’re so glad to hear Keeper made tax season easier for you! Freelance taxes can definitely be overwhelming, especially at the last minute, so it’s great to know our automatic deduction tracking and expense review tools saved you time and stress. Thanks for trusting us to help streamline your filing process — we’re excited to support you again next year!

Rated 5 out of 5 stars

I love the plug and play technology

I love the plug and play technology. I had a great experience.

Thanks Keeper Tax.

9 October 2025
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Reply from Keeper

We’re so glad to hear that you enjoyed the simplicity of the process! Our goal is to make taxes feel effortless, so it’s great to know the plug-and-play setup worked well for you. Thanks for sharing your experience — it really means a lot to our team!

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE! Answered ALL my concerns immediately with VERY educational and understandable explanations. All my extended family are now using your service.

2 October 2025
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Reply from Keeper

Thank you so much for sharing this! We’re thrilled to hear you had such a positive experience and that our explanations were clear and helpful. It means a lot that you’ve recommended us to your family—your trust and support truly make all the difference.

Rated 5 out of 5 stars

Keeper tax is so easy to use and helped…

Keeper tax is so easy to use and helped me easily sort and expense my taxes myself

29 September 2025
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Reply from Keeper

Thank you so much for your kind words! We’re glad to hear Keeper made sorting and expensing your taxes easy. Our goal is to make tax time simple and stress-free, and it’s great to know the app helped you handle everything yourself. We appreciate you being part of the Keeper community!

Rated 5 out of 5 stars

It's so easy

It's so easy! I am a novice when it comes to filing my own taxes and this platform is very user friendly. When I don't understand something or have a question it's very simple to get answers and feedback from The Keepers experts. Highly recommend!

26 August 2025
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Reply from Keeper

Thank you so much for your kind words! We love hearing that Keeper made the process simple and approachable, especially for someone new to filing on their own. Our goal is to take the stress out of taxes and give you confidence every step of the way, so it means a lot to know we’re hitting the mark. We truly appreciate your recommendation!

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