Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... See more
Company replied
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Amazing company!! Ordered a t shirt and 2 hours later it was dispatched and arrived within 2 days, great quality and amazing service! Will definitely be using this company again!! Top marks and 5 star... See more
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Placed my order last week after being a customer of a rival brand which had serious quality issues. Nothing but impressed comfortable and quirky let’s hope they stand the test of time, unlike the oth... See more
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First time shopping with kecks and what a brilliant shopping experience it was!! I was having trouble trying to track my parcels (my fault not theirs) and they were sending replies through email so qu... See more
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Company details
About Kecks
Written by the company
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
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If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Contact info
United Kingdom
- kecks.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Kecks
Thanks For Choosing Kecks
Excellent service
Excellent service, sports bra sets are so comfy I nearly bought all the colors but I will definitely be buying the rest
20 April 2026
Reply from Kecks
Thanks For Choosing Kecks
Great product
Great product. Fantastic designs. There are always new lines added. Very speedy delivery.
20 April 2026
Reply from Kecks
Thanks For Choosing Kecks
Great clothing and super good quality
Great clothing and super good quality. Friendly staff and quick responses.
20 April 2026
Reply from Kecks
Thanks For Choosing Kecks
Reply from Kecks
Thanks For Choosing Kecks
Reply from Kecks
Thanks For Choosing Kecks
Reply from Kecks
Thanks For Choosing Kecks
T shirt
Easy to use website. Good quality material. Looks good. Bought for a present.
Delivery good.
1 May 2026
Reply from Kecks
Thanks For Choosing Kecks
As always top quality product
As always top quality product and fantastic customer service. Hence the reason I've been buying since 2019
1 May 2026
Reply from Kecks
Thanks For Choosing Kecks
Made an order and paid for next day…
Made an order and paid for next day delivery on the 30th of april its now the 4th of may and it still hasn't turned up, 0 response over my order, 1st and last order!
1 May 2026
Reply from Kecks
Hi,
We’re sorry to hear you feel this way.
Your order was placed on the evening of 30th April at 7:47pm, after our courier collection had already gone for the day. It was then dispatched the very next working day at 12:41pm via DPD as you requested Ship to shop.
Unfortunately, this was over a bank holiday weekend, so any delivery delay after dispatch was with DPD rather than ourselves, as the parcel was shipped on time from our side.
James
Kecks Customer Service Team
Reply from Kecks
Thanks For Choosing Kecks
Reply from Kecks
Thanks For Choosing Kecks
Delivery on time material great
Delivery on time , great quality t shirt , great packaging.
24 April 2026
Reply from Kecks
Thanks For Choosing Kecks
Always great quality and design
Always great quality and design. My favorite clothing brand
20 April 2026
Reply from Kecks
Thanks For Choosing Kecks
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