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kavu.co.uk Reviews 11

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TrustScore 4 out of 5

3.9

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Company details

Written by the company

KAVU creates true outdoor wear & is run by full-on fun fanatics seeking the next adventure. Our formula for living well is simple — build good times into everything you do. So that’s where we start.

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3.9

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Order never turned up

Put in an order early jan. was not dispatched so contacted them via email twice and got no response. They also don’t answer DMs. Phoned them after almost two weeks to be told that my item had been picked and was being dispatched either that day or the next. Then days later got an email saying they didn’t have the stock and cancelled my order for a totally different reason. Have emailed them to this effect but not expecting a response. Wouldn’t order from them again. Terrible service.

17 January 2025
Unprompted review
Rated 3 out of 5 stars

happy with order, reservations about the website

Very happy with my recent purchase, got two shirts in the sale and they're great, but it is disappointing to see that those two shirts are now back to full price being listed in the "new arrivals" section.
It's also disappointing to see that there are two fleeces in the "new arrivals" section that I've had for over a year now. I have no issue with things being available for a long time, but don't call them a new arrival.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Best customer care

Best customer care, fast replies and resolution! Their products are just the best

9 May 2024
Unprompted review
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Reply from kavu.co.uk

Thanks for the kind words Paola!

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