I found the cage a bit fidgety to put up and not as stable and secure as I would have hoped. From what I can see, there isn’t a way for me to fully close it when I put the lid down. Don’t get me wrong... See more
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Terrific upgrade. Great fast delivery, the habitat is larger than my old one and is excellent quality. The loft is a brilliant addition, my piggies love it - they also love hiding under it! My onl... See more
Company replied
All the stuff is great and packaged nicely!! Although with the cage i think there should be paper instructions as-well, as the videos can be confusing.
Company replied
Ordering process was very easy and straightforward. I made a mistake on my order and had to contact customer service who dealt with it very quickly and offered advice as I needed it . Fast delivery, a... See more
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Company details
Written by the company
At Kavee, we're dedicated to creating high-quality products for guinea pigs. From expertly designed C&C cages using premium modular grids and pre-cut coroplast sheets, to soft fleece liners and practical accessories, we offer everything you need to keep your small pets happy, healthy, and comfortable.
Contact info
United Kingdom
- help@kavee.com
- kavee.com
3.9
Great
6K reviews
Replied to 57% of negative reviews
Typically replies within 1 week
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Nice home for the piggies but …
The CC cage set up is a nice home for our piggies, and my daughter loves that they are off the floor (they seem to also). However it doesn’t hold together as well as I’d hoped. When cleaning I always have to put sections of it back together again and frequently we make do with some panels fallen off in between refits. I’ve tried to push them together as hard as I can but it just doesn’t seem to want to hold. In summary it does the job but I feel it is expensive for something I have to keep fiddling around with.
22 February 2026
Unprompted review
Reply from Kavee
Hi Laura,
Thank you so much for your feedback. We really appreciate you taking the time to share your thoughts.
Our C&C cages are fully modular, which allows for customisation and more space compared to standard one-piece cages. Because of this modular design, they can be a little more sensitive during cleaning or movement.
All of our cages should hold together well when assembled correctly ensuring the grids are fully clicked onto the connectors, the coroplast base is properly folded, and the cage is placed on a stable, level surface. Following these steps usually helps keep everything secure while still giving you the flexibility to adjust or expand your setup as needed.
We're always here if you need any further assistance or advice on getting the most stable assembly for your cage.
Kind regards,
Kavee Team
Great cage set up.…
Hi great communication after missing items all arrived In a few days.
Cage all set up and 2 happy skinny babies.
13 February 2026
Great quality products fun designs piggies always appreciate them
I only didn’t give a five because the delivery time was quite long and there are no quicker options and as the order was not cheap it’s slightly irritating when there is little notice from Evri wen it will actually arrive I didn’t want it left on my doorstep if I was out, the products are great as always with this company they do make good quality products
12 February 2026
Reply from Kavee
Hi S,
Thank you so much for your kind words about our products!
We're sorry to hear about the delivery delays. If something like this happens in the future, please don't hesitate to send us a message at help@kavee.com, so we can investigate with the carrier as soon as possible and help make sure your order arrives safely.
We really appreciate your support and feedback.
Kind regards,
Kavee Team
Packaged great !!
All the stuff is great and packaged nicely!! Although with the cage i think there should be paper instructions as-well, as the videos can be confusing.
12 February 2026
Reply from Kavee
Hi Isabella,
Thank you so much for your feedback!
We appreciate your suggestion regarding paper instructions. While we currently provide QR codes linking to our assembly videos, we understand that some customers prefer printed instructions and will take this on board for future improvements.
Thanks again for sharing your thoughts!
Kind regards,
Kavee Team
Reply from Kavee
Hi Lynsey,
Thank you for your feedback. We're very sorry to hear that you're having issues with your cage.
We haven't received any previous communication from you, but we'd really like the chance to look into this and make things right. Could you please reach out to us at help@kavee.com and provide a brief outline of the issues you've experienced, along with some clear photos of the cage as it is currently assembled?
All of our cages are designed to hold together securely as long as the grids are fully clicked onto the connectors, the coroplast base is properly folded, and the cage is placed on a stable, level surface. Once we see what's happening, we'll be able to advise or assist further to ensure your setup works correctly.
We look forward to hearing from you so we can help resolve this.
Kind regards,
Kavee Team
Great quality and beautiful
Great quality and washes so well keeping said quality and Pretty designs
9 February 2026
I found the cage a bit fidgety to put…
I found the cage a bit fidgety to put up and not as stable and secure as I would have hoped. From what I can see, there isn’t a way for me to fully close it when I put the lid down. Don’t get me wrong, I love the cage and the space it offers the guinea pigs, I just would have preferred for the cage to have an actual bottom to it, or to have the grey material somehow clip on to the bars so it’s easier to move around
9 February 2026
Brilliant cages
Brilliant cages
Piggies adore these cages especially when raised up from the ground with stand
9 February 2026
Love kavee easy to order products
Love kavee easy to order products, products are a good quality and my little floofies love their new cage and fleeces.
9 February 2026
The cage is great but didn’t give enough panels
The cage is great and I’m really enjoying it so far although I didn’t have enough of the c&c grids to complete it and had to order more off Amazon which was disappointing
6 February 2026
Reply from Kavee
Hi Grace,
Thank you for your feedback. We're glad to hear you're enjoying the cage overall.
We've looked into this on our side and haven't been able to locate any previous communication regarding your order. All of our setups are packed to include the correct number of grids for the selected configuration, so this certainly isn't something we'd expect.
Could you please reach out to us at help@kavee.com and provide a picture of the cage with all parts visible? We'll be the happy to investigate this further and make things right if anything was missing.
We look forward to hearing from you.
Kind regards,
Kavee Team
Really fast dispatch came in perfect…
Really fast dispatch came in perfect condition. Thank you
5 February 2026
Great communications fast dispatch…
Great communications fast dispatch great quality products
5 February 2026
Perfect addition to my grid cage
Perfect addition to my grid cage. Delivery was perfect and very quick.
5 February 2026
Reply from Kavee
Hi AJ,
Thank you so much for your lovely review!
We're happy to hear it was the perfect addition to your cage and that delivery was quick and smooth.
Kind regards,
Kavee Team
Excellent.
4 February 2026
Reply from Kavee
Hi Dave,
Thank you so much for your 5★ review!
We really appreciate you taking the time to share your feedback, and we're glad you had an excellent experience with us.
Kind regards,
Kavee Team
Happy piggies!
The same as with all previous purchases...5* service and very happy with product for my piggies!
3 February 2026
Reply from Kavee
Hi Nina,
Thank you so much for your continued support! It truly means a lot to us!
We're happy to hear that you’re happy with your purchase and that your piggies are enjoying it too. Knowing you've had consistently positive experiences with us is the best feedback we could ask for.
Thanks again for taking the time to leave a review. We really appreciate it.
Kind regards,
Kavee Team
Excellent customer service
Excellent customer service! I bought the 6x2 with loft and storage, with all the bits, it arrived within in a week. It took 2 people to put up and a few cables ties to keep in place, I have bought the washing detergent as well, all good, happy piggies.
30 January 2026
Reply from Kavee
Hi C,
Thank you so much for your lovely feedback! We’re glad to hear that your cage arrived quickly and that your piggies are happy.
We really appreciate you taking the time to share your experience and hope your guinea pigs continue to enjoy their new home!
Kind regards,
Kavee Team
Feel like the quality does not meet the…
Feel like the quality does not meet the hype, brought based on comparative research but what arrived was not the quality the price point indicated. Also no instructions in the box, a QR code to a YouTube video is not sufficient and is not inclusive to all learning styles. Took ages to put together due to limited resources and the tray is so subpar. Guineas aren't in it yet but if it does not hold true I will be requesting a refund. Shipping was fast and efficient, would have preferred the option of Klarna to pay as PayPal is no longer a reputable payment partner in my eyes (highly unregulated and no longer defends a consumer) i would love there to be a better option on the market for indoor piggies whilst I love the company ethos I think the product itself is just not there yet.
3 February 2026
Unprompted review
Reply from Kavee
Hi Lauren,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with the cage hasn’t fully met your expectations.
While we don't provide tutorials for every possible setup, as many of our customers like to create custom configurations or include/exclude parts such as lofts and ramps, the assembly process follows the same approach for all cages. We provide QR codes linking to our instructional videos to help guide assembly, though we understand that some customers prefer printed instructions and will take your feedback on board for future improvements.
We're glad that shipping was fast and efficient. Regarding payment options, we appreciate your input and are continually reviewing ways to offer more flexible and trusted methods for our customers.
If you encounter any issues when your guinea pigs are introduced, please don't hesitate to reach out. We're happy to assist and support with any concerns.
Thank you again for sharing your thoughts and for supporting our company.
Kind regards,
Kavee Team
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