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Rated 2 out of 5 stars

Too bad I can't post any pictures here. I expected much more from this brand. After just a few weeks those little straps on the back to help you put on your shoes broke and after a few months the stit... See more

Rated 1 out of 5 stars

Terrible -- company shipped me the wrong product (a child's blouse instead of sandals...), now refuses to ship me the correct item nor credit my account; instead, they've offered that I send them more... See more

Rated 1 out of 5 stars

I sent a pair of shoes to the repair service and Kavat could not make sure that they receive the parcel. It is common knowledge that the Swedish post is not the most reliable, so if you encourage peop... See more

Company replied

Rated 1 out of 5 stars

Warning to visit Kavat regeringsgatan. Service is great - until you need help. Quality is good - expect for when the product is flawed. Poor quality and horrible after sale service. Great marketing... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

BUY KAVAT ONLINE - Buy Kavat Eco labeled kids shoes and adult shoes in our webshop. Kavat is a family company rich in heritage and knowledge about leather shoes


Contact info

1.5

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
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Rated 2 out of 5 stars

Too bad I can't post any pictures here

Too bad I can't post any pictures here. I expected much more from this brand. After just a few weeks those little straps on the back to help you put on your shoes broke and after a few months the stitched seam between the leather shoe and the sole, that turned out to be fake and glued on, come off. In general the shoe looks terrible in just a few months. Waste of money.

3 December 2021
Unprompted review
Rated 1 out of 5 stars

Warning to visit Kavat regeringsgatan

Warning to visit Kavat regeringsgatan. Service is great - until you need help. Quality is good - expect for when the product is flawed. Poor quality and horrible after sale service. Great marketing though with all the trendy buzz words. Bought a pair of shoes that was clearly wrongly designed and was hurting our kid’s feet. Staff that once was so friendly and kind when we bought the shoes turned evil and declared it is completely normal that sometimes shoes hurt - haven't we had shoes that hurt we were asked… eh yeah and do we want to put our kids through that? Spoke to some friends. Many had similar experience.

We also got the tip to visit the Kavat outlet store in Barkaby, where sometimes identical shoes are sold at 1/3 and 1/2 of the price in the regeringsgatan store and you actually get help if you need it!

2 July 2021
Unprompted review
Kavat logo

Reply from Kavat

Hi Adam!
Thank you for your rating and opinion. Thanks to this, we can always improve our products and service.

It is sad to hear that you are not happy with your visit to us. We are confident that we can find a solution that is to your satisfaction. You are welcome to contact our customer service for further assistance.

Contact us at: support@kavat.com

Sincerely,
Kavat

Rated 5 out of 5 stars

Repair-service heaven

I have had a pair of Kavat shoes now for 2 years and then I unfortunately punctured them with a bad shoe block (the shoe block was sharp and has claimed many shoe-victims and is now in the trash where it belongs). So I bought a Kavat repair service. The shoes came back 4 weeks later looking almost better than when I got them. They did all that was listed on the page and even more! They had even fitted a new fabric slip in the back and the hole was nowhere to be seen. The shoes were also reinforced with leather in the back, where the hole had been. They feel heavenly and even better than when I first got them. I am so happy to have been able to have my shoes fixed so completely as I have loved these shoes and I really appreciate the environmental friendly aspect of not having to buy new ones. It might look expensive with the repair-service at first glance, but it is well worth every dime. Both me and my partner only buy our shoes at Kavat now, due to this excellent repair-service, and I cannot recommend this company enough.

12 February 2021
Unprompted review
Rated 1 out of 5 stars

Repair service cannot be recommended because of Swedish post

I sent a pair of shoes to the repair service and Kavat could not make sure that they receive the parcel. It is common knowledge that the Swedish post is not the most reliable, so if you encourage people to send their shoes, you should make sure that this works out. The post took the shoes back to their office and waited for Kavat to pick them up, and now they cannot find them in the post office.

7 November 2019
Unprompted review
Kavat logo

Reply from Kavat

We are sorry for the inconvenience and are trying to solve this best way possible.
Unfortunately we can´t control all parcels shipped by post, but we can help if something happens. But it is not common for a parcel to get lost.
I can see that you are in contact with our customer support team and hopefully you will be pleased with the help we can provide.
We wish you a nice day/ Kavat Team

Rated 5 out of 5 stars

Outstanding quality

I ordered 2 pairs of boots as they are my daughter’s favorite shoes. It was very easy to order and we got them delivered fast. The quality of these boots is outstanding!

29 October 2019
Unprompted review
Rated 3 out of 5 stars

I love the childrens winterboots

I love the childrens winterboots, but my Bodas are somewhat uncomfortable and I did not receive a reply to the questions I sent.

29 October 2019
Unprompted review
Kavat logo

Reply from Kavat

Hi Meta!
We're sorry to hear that your Bodås doesn't feel good for you and that you have tried to contact us unsuccessfully.
Still, our customer service has not get any mail from you?
They can be reached to at support@kavat.com and answers all mails within 24 hours.

Hope you will feel safe and welcome to contact us again if you would have further questions!
Best regards,
Isabella

Rated 2 out of 5 stars

I still havent got my order so I…

I still havent got my order so I wouldnt know..

25 October 2019
Unprompted review
Kavat logo

Reply from Kavat

Hi Catharina!
Our customer support has tried to contact you a couple of times regarding your order. If you have trouble with finding the mails from us, please contact us at support@kavat.com so we can help you further.

Best regards,
Kavat team

Rated 5 out of 5 stars

My first pair of Kavat shoes

Finally! I have my Kavat shoes. It was love on first sight and on second too 🙂.I can ´t wait to wear them. Thank you all Kavat team to made them for me. Eva

10 October 2019
Unprompted review
Rated 5 out of 5 stars

Iggesund WP Black are fanatic

Iggesund WP Black are fanatic: they are easy to put on, keep the feet dry and indestructible. At the same time running/playing with them is no problem. Our son loves them.

Extra plus is the eco label.

10 October 2019
Unprompted review
Rated 3 out of 5 stars

Quality wasn’t good

Quality wasn’t good. In some parts you can see glue.

8 October 2019
Unprompted review
Kavat logo

Reply from Kavat

Hi Karina!
Our customer support would like to come in touch with you about what could have happend with your shoes.
We are waiting for your reply and look forward to help you further!

Best regards,
Kavat team

Rated 5 out of 5 stars

Great Service!

Had problems with the german parcel Service - communication with Kavat was very friendly and helpful!

4 October 2019
Unprompted review

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