Shipping was very slow. It took 3 or 4 days from order confirmation to dispatch. After dispatch, parcel first runs under OMEST tracking but than it changes to GLS. Complicated and time consuming. A... See more
Company replied
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See what reviewers are saying
Not only is it a fashion-forward store but it also aligns with my values of sustainability. I'm super happy with my new items!! If you're looking for a beautiful and conscious addition to your wardro... See more
Company replied
Even for an international order the shipping was quick and my order was correct shipping was a tad insane but that is not their fault.. I'm hoping in the future I will get promo codes and things like... See more
Company replied
My order was cancelled and then reinstated within a span of 2 hours. Then it showed that they were working on my order. A week later, I received an automated message saying my order has been cancelled... See more
Company replied
Company details
Written by the company
KAURI STORE is the home of sustainable brands. We offer our customers a mix of sustainable, innovative and high-quality products: sustainable fashion & accessories, organic clothing for babies & kids, natural cosmetics, home & lifestyle, and more. Successfully running 4 physical stores and an international marketplace.
Contact info
Via Bottai 1A, 39100, Bolzano, Italy
- 0471379193
- info@kauristore.com
- kauristore.com
3.5
Average
93 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
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Reply from kauristore.com
We are super happy to hear this feedback! Thank you so much!!! :)
Very bad service
After á First confirmation, I got the Info that the product is soll out and I have to wait … that‘s it. Very bad service, very bad communication !
19 March 2022
Reply from kauristore.com
Thank you so much!!!
Reply from kauristore.com
Sorry, we are working on it. Sometimes We are facing technical problems with the stock that we are sure will be solved soon.
Reply from kauristore.com
Thank you so much!!! :)
Reply from kauristore.com
Thank you so much!!! :)
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