When I purchased these I first got a confirmation email, the day after I received another email saying 1 sheet out 3 of the deer pattern, the gnome book and all 3 of wild animal were out of stock. I... See more
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Review summary
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Reviews shaping this summary
I have only just discovered this company as they now stock my favourite (Pink ink Design) stamps. Website is easy to use, products good, delivery by Royal Mail & arrived promptly. I purchased the m... See more
The choice of designs attracted my attention - many different ones for card making, and the fact that you can purchase a bundle which gives you everything you need to make them. The quality is excel... See more
I keep ordering more 'goodies', even though I think I don't need anything else. I just love every thing I get. It's like Christmas, when the postman hands me my latest package. Great firm, great qu... See more
Company details
Written by the company
Katy Sue Designs, established in 1993 by Sue Balfour and her mother, Doreen, is a leading name in the crafting industry. Specialising in innovative craft products, our focus lies in designing and manufacturing award-winning silicone moulds for cake decorating and high-quality craft products widely used by cake decorators and craft enthusiasts worldwide.
Craft and Decorate with Confidence: Katy Sue Designs 100% Satisfaction Guarantee!
At Katy Sue Designs, we stand by our products with unwavering confidence. Experience the assurance of our 100% Satisfaction Guarantee.
Here at Katy Sue Designs, our mission is to empower crafters and cake decorators of all levels to unleash their creativity without hesitation. We understand the importance of quality and reliability in every crafting project. That's why we offer a 100% Satisfaction Guarantee on all our products.
If for any reason you're not completely satisfied with your purchase, simply reach out to our dedicated customer service team, and we'll work with you to make it right. Whether it's a replacement, refund, or assistance with your crafting journey, we're here to ensure your satisfaction is met, every step of the way.
Craft with confidence and explore our extensive range of high-quality silicone moulds, crafting tools, and accessories. Join the thousands of satisfied customers who trust Katy Sue Designs for their crafting needs. Your satisfaction is our priority!
Contact info
Unit 6 Holman Court, Henry Robson Way, NE33 1RL, South Shields, United Kingdom
- 0191 427 4571
- info@katysuedesigns.com
- katysuedesigns.com
4.9
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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You get what you send for and it is…
You get what you send for and it is always on time and fabulous cheers
7 September 2026
Prompt delivery
My order arrived promptly and was suitably packaged. I haven’t used the decoupage items yet but they look gorgeous and appear to be great quality.
8 September 2026
Always fantastic designs
7 September 2026
Their Christmas kits are great and easy…
Their Christmas kits are great and easy to work with.
Real value for money
7 September 2026
I love the varied themes of the collections
I love the varied themes of the collections which are always bright and cheerful and good quality.
What I would like to see though is sheet with "how to do" illustrations as I end up dipping in and out of the website for inspiration
7 September 2026
The products are gorgeous
The products are gorgeous. Great quality. The website is easy to navigate. The delivery is very prompt.
7 September 2026
Good reliable firm
Good reliable firm, I have dealt with for many many years, going back to large craft shows, when I demonstrated Decorated Eggs.
Keep up the good work
Joan Cutts
6 September 2026
The service is quick and reliable
The service is quick and reliable. The products are always of amazing quality. I would highly recommend their card products.
6 September 2026
Very pleased with the order
6 September 2026
Delivery arrived as expected
Delivery arrived as expected. All in good condition and packaged with care. Thank you
6 September 2026
Lovely products
Lovely products, very quick delivery and well packaged. A pleasure to use, thank you.
4 September 2026
The company are providing very good…
The company are providing very good products,Colourful and good quality love them thank you
4 September 2026
They have great range in card making…
They have great range in card making items. Reasonable prices. Fast delivery of goods.
18 August 2026
I use Katie Sue for my card making
I use Katie Sue for my card making, everything is really good quality and easy to follow instructions, from ordering to receiving my order it was a very quick and efficient delivery.
5 September 2026
Ordered on which was easy
Ordered on which was easy , looked for things i wanted great designs and my order came in two days , i was very please with them great service .you get all your requirements you need fot card making
5 September 2026
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