Delivered on time and in perfect condition!
Delivered on time and in perfect condition in the hot Texas weather! Thank you!
5 June 2022
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3.8
Great
4 reviews
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I entered the wrong billing address…
I entered the wrong billing address when I placed my order. I called customer service right away. My order wasn't even in the system yet. Melissa R. answered my call and said she would update the billing address as soon as the order showed up in the system and email me to confirm. Less than 2 hours later I received the confirmation email. This was excellent customer service!
31 May 2022
Great Chocolate, but SLOOOOWWWW delivery
The chocolate is so good and so beautiful. However, I paid $20 for shipping and still haven't received my order placed 1 week ago and in the same city. I was trying to save time, but should have spent the time and gas money to do an in person pick-up. I do look forward to when I do get them though.
26 May 2022
Reply from kateweiserchocolate.com
Hello! Thank you for your message, I'm happy to help! I just took a look at your order and it showed a selected ship date of 5/31 as your ship date. So your order has been on hold to ship on that date. We always ship on the ship date selected because our product can melt if there is no one there to receive it. If you'd like to pick it up earlier we can arrange it to be ready today or this weekend for pickup! Please reach out to me at shipping@kateweiserchocolate.com to discuss more, I'm happy to help!
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