Katamu Reviews 

486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lifting belts, knee sleeves, and gym bags, noting that every piece of equipment is durable and built to last. Consumers also highlight the outstanding customer support team, mentioning that staff members are exceptionally quick to respond and very helpful when handling size exchanges or product questions. Some reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive. A few people also mentioned experiencing frustrations when items were missing from their shipments or when orders encountered shipping problems.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, praising its durable build quality, excellent... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the durable materials... See more

Customer service

Consumers find customer service to be phenomenal, frequently praising quick response times and helpful... See more

Staff

Customers had great appreciation for the staff, frequently highlighting quick response times and helpful... See more

Order

Users describe ambiguous interactions with order processes, as experiences differ significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

Great customer service! Harvey went out of his way to manually fix my order when I accidentally selected the wrong size, switching it from a small to a medium without any hassle. I really appreciate... See more


Company details

  1. Fitness Equipment Store

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(486)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Customer Service

Katamu was quick to reply to me when I needed to exchange a belt for a smaller size. They helped me with the return and kept me updated on the exchange. I would definitely order from this company again. The belt is excellent!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Will be ordering again!

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me on FaceTime, the order came quickly despite being the holidays, and I am just beyond stoked to rep a brand that has religious backing and promotes fitness. Y’all have great ads that are also educational for people starting out in the gym. All around checks every box I had and ones I didn’t realize I cared about!
ORDER #59576

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality and Caring

This company is terrific! They have gone above and beyond to make sure my son had the correct belt to help keep him safe during his Olympic lifts!! They even followed up to verify he received the amazing weight belt and was pleased. I cannot say enough good things…quality and caring all a part of this company!!! I’m super impressed!!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Harvey was so great in helping us…

Harvey was so great in helping us process our return!! So quick to respond, and answer all of our questions. I was so nervous about being able to exchange the product, but it was such a simple process with Harvey’s help!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great lifting belt

Stuff takes a while to ship but it’s worth it! Very high quality equipment, the best lifting belt under 400$ I could find

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Packing was very neat

Packing was very neat. At the moment I did not realize there was an item missing until a couple of weeks later. I emailed them and they responded very quickly! I got my missing item and the support I got was very helpful.

5 January 2026
Unprompted review

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