Sixt rent a car KATAKOLO Reviews 

*****AVOID****

Very rude and unpolite staff. Trying to charge unfair from customers in the name of insurance.

Although we had insurance from economy bookings they forced us to buy an extra full insurance. Upon buy 2 insurances one with economy bookings and one with sixt, they tried to charge 75€ extra even when i paid full insurance cover by claiming there are small scratches. I argued more than an hour saying we paid full insurance.

Next day they emailed me there are no scratches they found after the car wash. Simply messed our day. Very unpolite and rude...just avoid going to SIXT, there are other car rentals like Hertz, they were so good with customers explained clearly before renting with them unlike Sixt they hide the insurance excess and later charge from card without authorisation.

First time I rented a car from Sixt. I took it from Chania Airport. It was straight forward and very smooth. They gave me the keys in 3 minutes.
I have to mention that he price is a little bit more expensive than the unknown rent a car companies but I decided not to take a risk.
I have to mention I used carjet.com to make the reservation and to pay full insurance.

I rented an ITMR from Sixt in Chania (Airport).
The employee at the airport was very efficient (took about 15-20 min to get the car) and I got the option to choose betweem their two ITMR's (Peugeot 308 Cabriolet man. vs Audi A3 Cabriolet aut.).

The car was fairly new (but with some dents and scratches - all accounted for in the car rapport).

Returning the car was no hassel.
Charges on the creditcard matches the agreed

I should have search and read the reviews first before I rent from this company..But I thought was a known company so should be good. Nothing ...but NOTHING WAS GOOD. Other car I order other car I took..not information’s for anything, 10 o'clock I gone to pick it up 11.30 we finished. I had to search the parking area for car 45 min. The staff wasn’t inform about my car...picking time...not when I picked it up, not when I gave it back. The phone calls wasn’t answered during the 3 days I had the car. Because we late on the way back we had to pay for the gas, instead 25 euro’s as would cost ...75 euro...3 times more than normal price ...whawww!! That’s whawww. NEVER AGAIN SIXT. I have been told to leave the car on the same parking place where I took it. When I gave it they told me to bring it in the office to check it. Even if I was in dangerous to lose my fly and they make me pay 75 euro for that. NOT PROFFECIONAL. Now I can see why they have the less people on the desk always.

+Friendly staff
+excellent car (they make me 2 upgrades for free)
+excellent price