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Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
44 Upper Brook Street, IP4 1DR, Ipswich, United Kingdom
2.8
3 reviews
Replied to 17% of negative reviews
Typically replies within 1 month
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Really bad customer service. didn’t get greeted properly just glared at till we spoke. didn’t ask us what we wanted when ordering just stared until we spoke first again. Toilets were disgusting, almost slipped on the way out. Gone very down hill since it has been opened.
Complete lack of hygiene in preparing food. Long disgusting hairs in food. I will not be surprised if I get food poisoning.
Last waffle place in my town so with kids I've got no choice😂But never again,waffle shrinks & price increases but granted it's our choice to go.Young lady on till so miserable & quite clearly not wanting to be there.Dirty stains on interior sign,could be milkshake but looks like human excrement,think it was after visiting toilets.🤮Toilets cacked in poo,wee & pubic hair & you could see that it had been there a long time,beyond foul.Floor swimming in urine.Are the owners sight impaired or just don't give a damm.Will never visit again.Do we still have a public health department in the UK?How can places like this stay in business.
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