karta.io Reviews 

29
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using Karta for about three months now, and I’m really impressed. The setup was smooth — I issued my virtual card in minutes and have been using it without any problems. Transactions go th... See more

Company replied

Rated 2 out of 5 stars

I think that not enough transparent information was provided before registration. It seems to be focused only on increasing the number of customer registrations and getting investment. Not to mention... See more

Company replied

Rated 5 out of 5 stars

Registration was very easy and fast via telegram. Then card creation and approval took minutes. I then transfered usdt an payed with the card and it was seemless. In addition the fees are very good wh... See more

Company replied

Rated 1 out of 5 stars

They are dishonest by not stating specifically that US citizens are not eligible and will likely fail KYC if they try to verify. Per the "Agreement"; "Under Terms: "You attest that you are not a... See more

Company replied


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(29)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, fast and good for everyday payments

I’ve been using Karta for about three months now, and I’m really impressed. The setup was smooth — I issued my virtual card in minutes and have been using it without any problems. Transactions go through instantly, and the commissions are very reasonable compared to other services I’ve tried.

What I like most is how convenient everything is right inside telegram — no need to switch between apps. It’s quick, intuitive and works perfectly for both small and regular payments. Highly recommend it to anyone looking for a reliable crypto-based card solution!

8 October 2025
Unprompted review
karta.io logo

Reply from karta.io

Thank you so much for your kind words! 💛
We’re really glad to hear you’re enjoying Karta and that everything’s running smoothly. Your support means a lot to us!

Rated 1 out of 5 stars

Absolutely disgusting

Unfortunately I cant rank it less then 1 star. I was seeing their ads constantly, have tried to give it a go. Uploaded my documents for kyc, it failed and support stated it is final decision, and they will not disclose any reasons. Don't waste your time. Don't use their services. If this is all you got in the beginning, imagine what they will do when they get your money.

26 September 2025
Unprompted review
karta.io logo

Reply from karta.io

Hello Egor,
Thank you for your feedback. We’re sorry your experience was disappointing. As a regulated financial institution, we must follow strict compliance requirements. This sometimes means we cannot approve all applications or disclose the specific reasons for rejection.

We appreciate the time you took to try our service, and your comments will be shared with our team for further improvement.

Rated 1 out of 5 stars

Scammers

Care, Alert! They take your ID photos and Selfie after they reject your verification and take your información, they dont say reason of rejet, any details, SCAM!

12 September 2025
Unprompted review
karta.io logo

Reply from karta.io

Hello!
We’re sorry to hear about your experience. Please note that we never use your documents for anything other than verification — this is required by law and handled securely by our licensed provider.

If your verification was rejected, we always provide the option to re-upload documents or contact Support for details. We’d be happy to review your case — please reach out to us directly via the in-app chat.

Your security and trust are very important to us 💛

Rated 2 out of 5 stars

I had really bad experience with Karta.io

I had really bad experience with this company, they take my money and cant return it almost 1.5 year

1 August 2025
Unprompted review
karta.io logo

Reply from karta.io

Hi! We’re sorry to read this review, as it doesn’t reflect how we operate. We never keep clients’ money without resolution — all funds are either processed or refunded according to our policies. We’ve sent you an information request to clarify your case, and you can also contact us anytime at support@karta.io. We’ll be glad to assist.

Rated 5 out of 5 stars

Very convenient service

Very convenient service for fast withdrawing payments in crypto directly to a virtual card without going through exchanges and p2p services. Using this card for personal life. Having only good experience for last 2 month.

28 July 2025
Unprompted review
karta.io logo

Reply from karta.io

Thank you so much for your kind words!
We’re really glad to hear that our service has made things easier for you - especially when it comes to fast and simple withdrawals.
We’ll keep working to make your experience even better 💛

Rated 1 out of 5 stars

Never Ever trust this website,

Never Ever trust this website,

it's scam,

they will easily open the account and wait until you deposit, and as soon as you deposit, they will block access to to you, and there is no phone number, no supervisor, only chat, and they only inform it will be cleared soon, its been almost a month, they did not refund my money nor giving access to see what is happening.

1 November 2022
Unprompted review
karta.io logo

Reply from karta.io

Hello Rick,

We’re sorry to hear about your experience. We take customer concerns seriously and are always here to help. Please reach out to us directly at support@karta.io, and we’ll ensure your issue is addressed promptly.

Thank you for your feedback.

Rated 1 out of 5 stars

Poor bank, Bunch of scammers

I deposited money and then my account was suspended without any reason and they are stolen my money.

3 November 2022
Unprompted review
karta.io logo

Reply from karta.io

Hello,

We're really sorry to hear about your experience. We understand how frustrating this situation must be. Our team takes these concerns seriously, and we'd love to look into this further to help resolve the issue. Please get in touch with us directly at support@karta.io, and we’ll do our best to assist you.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

This Bank is a scam

This Bank is a scam. Once you deposit 50$ before they asking for your personal information. After you send the 50$. There is no way of successfully uploading your identification. There is no way of quick contacting support for help....Nothing. This app is a scam but a scam Google play store will be notified. We waited 2 weeks for a response. Support is drunken as fuccked and don't waste time to use this company and I find Revolut is the best banking app. refund the money. they are scammer they will not refund you they are scammer they eat and earn by scamming this company was started by a guy using stripe system and but they are good at scamming and since support is joke they will never help you Please don't waste your money with karta please please don't waste your money with this scam company its private they can scam you so easier.

8 November 2022
Unprompted review
karta.io logo

Reply from karta.io

Hello,

We’re really sorry to hear about your experience. We understand how frustrating this must be. At Karta, we take customer concerns very seriously and aim to resolve any issues as quickly as possible. We sincerely apologize if there were delays in communication.

If you’re still experiencing difficulties, please reach out to us directly at support@karta.io, and we’ll do our best to assist you and look into the situation.

Thank you for your feedback, and we hope to resolve this for you soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look