Kaplan Test Prep Reviews 6,209

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and the study materials highly effective for exam preparation. Many highlight the quality of the product, including practice questions with detailed rationales and comprehensive content review videos, which significantly boosted their confidence. The instructions provided are also frequently commended for their clarity and directness, guiding users toward successful outcomes. However, some people were dissatisfied with the service, noting issues such as unexpected changes to video access without prior notification and difficulties reviewing incorrect answers on proctored exams. A few other people also felt that the math and English practice questions were easier than the actual exams, and some found the self-paced content less engaging than the live classes.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Staff

People report positive experiences with staff. Many customers praise the instructors for being knowledgeable,... See more

Product

Reviewers mention positive feedback about the product. Many customers found the study materials, such as the... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service, noting that it helped... See more

Instructions

Users describe positive interactions with instructions. Many reviewers found the instructions clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Kaplan through out nursing school and now that I have graduated, I am using Kaplan to prepare for NCLEX. So far, it has tough questions that make me think. More so, it has videos that I can wat... See more

Company replied

Rated 5 out of 5 stars

Kaplan is a good study and exam preparation material not just for nclex students but nursing at large.It helped me sharpen my critical thinking skills and made me improve in patient care. It had very... See more

Company replied

Rated 5 out of 5 stars

I’ve been usung Kaplan for eons since it was on paperback in Boarders. For the bar review course, i was happy that PMBR was acquired by Kaplan. Honestly, I’ve tried the “traditional” bar reviews in th... See more

Company replied

Rated 5 out of 5 stars

As someone who didn't have much financial experience Kaplan was the perfect choice for my test prep. I used them for the SIE, Series 7, and Series 66. I passed all three on the first try. Although... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.


Contact info

  • 3rd Avenue 750, 10017, New York, United States

  • kaptest.com

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

10/10 would recommend if you’re nervous about important exams

I loved how Steve made me feel confident about a high stakes exam! I feel much more confident and comfortable studying for it!

15 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that you feel more confident about your high stakes exam after your experience. Thank you for sharing your positive feedback with us!

Mark
Customer Support

Rated 5 out of 5 stars

The online lessons were very well…

The online lessons were very well structured and taught the key principles in logical succession and in useful context.

12 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that you found the online lessons well-structured and effective in teaching key principles in a logical and useful manner. Thank you for your feedback!

Mark
Customer Support

Rated 5 out of 5 stars

Kaplan made the difference

I would have to say that to me personally, 80% was the academic team of tremendously knowledgeable professors and then the Qbank and assessments. Not to undermine the Qbank which tested a lot of gaps in my knowledge that I didn’t know I even had, but I would have to say the professors made the difference to my experience.

21 April 2026
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Reply from Kaplan Test Prep

We're glad you enjoyed your experience. It's wonderful to hear that our professors and Qbank helped you identify and address gaps in your knowledge. Thank you for sharing your feedback with us!

Mark
Customer Support

Rated 5 out of 5 stars

I like that you change the way that we…

I like that you change the way that we can view te answer that are incorrect is more resume

8 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that you find the concise format for incorrect answers helpful. Thank you for your positive feedback; we appreciate it.

Mark
Customer Support

Rated 4 out of 5 stars

learn

Good overall review, learned a lot! Now time to put it to use...

6 April 2026
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Reply from Kaplan Test Prep

We're glad you found it helpful! Thank you for your feedback, and we wish you the best as you put your new knowledge to work.

Mark
Customer Support

Rated 5 out of 5 stars

Cindy was seriously the best…

Cindy was seriously the best instructor. Broke down questions easily and gave so many memory tricks and different approaches to best answer questions. Cindy and Kaplan… thank you

6 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that the instructor's teaching methods were so helpful for you. Thank you for sharing your positive experience with us!

Mark
Customer Support

Rated 5 out of 5 stars

Test taking strategies

I was able to learn how to apply strategies that will help me answer NCLEX questions with confidence.

12 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that our strategies helped you gain confidence in answering NCLEX questions. Thank you for sharing your positive experience with us!

Mark
Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful! Great experience with lots of key information about the NCLEX.

6 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that our NCLEX information was helpful for you, and we appreciate your positive feedback and experience!

Mark
Customer Support

Rated 5 out of 5 stars

Easy to navigate platform

Easy to navigate platform. Material was user friendly. Even the interface was easy to navigate. The Material is well organised and easy to understand

4 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that you found our platform easy to navigate and the material user-friendly. We appreciate your positive feedback on the organization and clarity of the content.

Mark
Customer Support

Rated 5 out of 5 stars

Second questionnaire… the instructors…

Second questionnaire… the instructors explained answers in detail and still are available to answers all of my questions……

7 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that the instructors provided detailed explanations and were available to address your questions. Thank you for your positive feedback!

Mark
Customer Support

Rated 4 out of 5 stars

Amazing teacher!!

The teacher was really amazing at keeping us engaged and the three days flew by!

12 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that the teacher kept you engaged and that the time passed quickly! Thank you for your positive feedback; we appreciate it.

Mark
Customer Support

Rated 3 out of 5 stars

Good course, but needs updating

English and Math prep were good, however even though we indicated Science and Writing were also needed, course contained very little on those sections. Also, math and English practice questions were much easier than the actual exam.

13 April 2026
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Reply from Kaplan Test Prep

We appreciate you sharing your experience. We're glad the English and Math prep were helpful. We'll use this feedback to help us continually improve our courses. Thanks for the feedback.

Mark
Customer Support

Rated 1 out of 5 stars

They won't stop emailing me

They've been sending me automated community email all day, even though I've unsubscribed multiple times. It won't stop.

8 April 2026
Unprompted review
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Reply from Kaplan Test Prep

We apologize that you continue to receive unwanted emails after unsubscribing. We value your feedback and will investigate this issue to prevent further inconvenience.

Mark
Customer Support

Rated 5 out of 5 stars

Was very useful for the reading and…

Was very useful for the reading and writing part of the PSAT

26 March 2026
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Reply from Kaplan Test Prep

We're happy to hear that our product was very useful for the PSAT reading and writing sections. Thank you for your positive feedback!

Mark
Customer Support

Rated 5 out of 5 stars

The prep course really makes the Nclex…

The prep course really makes the Nclex feels like a practice test. I am glad that I choose kaplan, and follow their prioritization tree. I pass on my first try, 85 questions, after 2 months of study.

4 April 2026
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Reply from Kaplan Test Prep

We're happy to hear that our prep course helped you feel prepared for the NCLEX. We're glad you found the prioritization tree helpful, and we appreciate your feedback. Congratulations on passing!

Mark
Customer Support

Rated 5 out of 5 stars

Julie was great.

Julie was great.

31 March 2026
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Reply from Kaplan Test Prep

Thank you for the review! We are so pleased that Julie was able to be such a great help!

Mark
Customer Support

Rated 5 out of 5 stars

Easy to navigate and learn

Easy to navigate and learn

25 March 2026
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Reply from Kaplan Test Prep

We're happy our platform is easy to use and learn. Thank you for your positive feedback; we appreciate it a lot.

Mark
Customer Support

Rated 5 out of 5 stars

Improves test scores for real

Course was fun and informative. Over the duration of the course, my practice test scores for LSAT went up by 15 points. They are being honest when they say they can help you improve. Really enjoyed the teachers.

5 April 2026
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Reply from Kaplan Test Prep

We're glad you found the course fun and informative! It's great to hear that your LSAT practice test scores improved so much. We appreciate your positive feedback about the teachers.

Mark
Customer Support

Rated 5 out of 5 stars

General short review , this was a good experience .

I have 10year experience in nursing care .I have worked in both clinical and hospital settings where I providing patient care , assistant in treatments and supporting medication team also have experience of instructor in which developed teaching and leader ship skills

5 April 2026
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Reply from Kaplan Test Prep

We appreciate you sharing your extensive nursing experience. It's great to hear about your patient care, treatment assistance, medication support, teaching, and leadership skills. Thank you for your feedback.

Mark
Customer Support

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