Kantipur Management Private Limited Reviews 

20
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

As someone with a background in customer experience and who holds their customers near and dear to their heart, it has been such a relief finding Kantipur Management and their team. They learn quickly... See more

Rated 5 out of 5 stars

I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing... See more

Rated 5 out of 5 stars

I have had great experience with Kantipur Management Private Limited. They have a huge client list that have been satisfied by their quality service delivery. If you have any work to outsource then wi... See more

Company replied

Rated 5 out of 5 stars

I had an opportunity to work with KMPL and I had a great experience with them. The team members are highly dedicated and supportive. They put service in the first priority and always willing to get fe... See more

Company details

  1. BPO Company
  2. also in
  3. Bookkeeping Service
  4. Business Administration Service
  5. Data Entry Service
  6. Payroll Service
  7. Recruitment Service

Written by the company

Kantipur Management is a leading BPO company, serving clients across ISPs, Telecom, Government Agencies, Banks, Automobiles, and Fintech, with different models of engagement. The operation lead we bring are industry experts having worked in large contact centers, voice, and non-voice processes. We have broader knowledge and are into managing contact center operations with different approach and practice in action with the Six Sigma, the COPC Standards. Compliant with the ISO standards, audited for Internet and Data Security Compliances, we value customer data privacy and adhere to the standards.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.6

All reviews

(20)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As an ex-employee of the HR consulting…

As an ex-employee of the HR consulting and call center management company, I can confidently say that it offered the best work environment. The company fostered a supportive and inclusive culture, promoting growth and professional development. The management team was approachable and receptive to employee feedback, creating a positive and collaborative atmosphere. The company's commitment to employee well-being and work-life balance was commendable. Overall, it was an exceptional workplace that provided a fulfilling and enriching experience.

28 August 2022
Unprompted review
Rated 5 out of 5 stars

KMPL has been a great partner for…

KMPL has been a great partner for anyone who are thinking to outsource their Contact Center, Back Office Task or Any Processes. I have really appreciated their transparency and adaptability in working with us as we scale our operations. They have a strong leadership team that proactively ask for feedback in order to improve week over week.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Grab the best HR solutions

Working with KMPL was the best professional experience of my life. I always feel proud to be the part of their team. I can assure that people will get highly professional services and expertise working with this company. Also, the mangement team is highly supportive, caring and helpful in every aspects, to all the employees and outsourcing staffs. It has a good networking with different reputed organizations. I believe the strongest part of this team is identifying the strength and quality of the employees, giving exposure to them as well as providing training.
I highly recommend this company for various level of their services.

27 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job! Always resolve complaints and queries very well. Message is extremely helpful and the person you get connect to is always polite. Highly recommended BPO partner.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Best

As someone with a background in customer experience and who holds their customers near and dear to their heart, it has been such a relief finding Kantipur Management and their team. They learn quickly, adjust to your brand tone of voice and style, and just know how to help figure things out. Oftentimes outsourcing brings a new set of headaches to manage but they really make it as easy as possible.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

I am impressed with the customer…

I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the BPO/CS/CX field.

17 September 2022
Unprompted review
Rated 5 out of 5 stars

I have had great opportunity to have an…

I have had great opportunity to have an experience of working with Kantipur Management Private Limited. They have a great and experienced team with large client list that have been satisfied by results of company. If you have any work with outsourcing then without any doubt and hesitation Kantipur Management is the foremost option.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

The Best Company I Ever Worked with.

I had an opportunity to work with KMPL and I had a great experience with them. The team members are highly dedicated and supportive. They put service in the first priority and always willing to get feedback to get improved. KMPl delivers its service in the best possible way and I will put KMPL in the first priority to outsource any kind of project.

14 May 2023
Unprompted review
Rated 5 out of 5 stars

I have worked with Office Beacon for…

I have worked with Kantipur Management for nearly 4 years on several types of projects. They are extremely responsive, always friendly and very easy to communicate with. Seems that no matter what goal our company is looking to accomplish, Kantipur Management has the answer.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service..

I am extremely grateful to be part of Kantipur Management Private Limited (KMPL). From day one, I have been impressed by the level of support and guidance provided by the management team. They create a positive and inclusive work environment where everyone's contributions are valued. The open-door policy encourages effective communication and fosters a strong sense of teamwork among colleagues. I would highly recommend KMPL to anyone seeking a company that values its employees and consistently delivers outstanding results.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

KMPL Exceptional Outsource Call Center Service with TVS Call Center

I recently had the pleasure of working with Kantipur Management's outsource call center service, specifically their partnership with TVS Call Center for outgoing calls related to sales and service. I must say, my experience exceeded all expectations and left a lasting impression on me.

From the moment I engaged with their team, I was impressed by their professionalism and dedication to delivering high-quality work. The representatives at TVS Call Center exhibited exceptional communication skills, ensuring that each interaction was handled with utmost care and attention to detail.

Moreover, the efficiency and timeliness with which TVS Call Center executed their outbound calls were remarkable. They consistently met deadlines and ensured that my business's objectives were prioritized. This level of reliability greatly contributed to the overall success of our campaign.

7 June 2022
Unprompted review
Kantipur Management Private Limited logo

Reply from Kantipur Management Private Limited

Thank you Sajina Ji, we are always committed to deliver the best services to our clients.

Rated 5 out of 5 stars

I had the pleasure of working for an…

I had the pleasure of working for an outstanding company that truly exceeded my expectations. For the moment I joined the team, I felt valued and supported in my professional growth. The work environment fostered collaboration, creativity, and mutual respect among colleagues. I highly recommend it to anyone seeking a fulfilling and rewarding career.

27 May 2023
Unprompted review
Kantipur Management Private Limited logo

Reply from Kantipur Management Private Limited

Thank you Gaurab !

Rated 5 out of 5 stars

High Professional & Dedicated Team…

High Professional & Dedicated Team align to support and achieve Individual Business Unit Goals through excellent Customer Service Management Experience.

26 May 2023
Unprompted review
Kantipur Management Private Limited logo

Reply from Kantipur Management Private Limited

Thank you Mr. Bibas, we are also having best experience working with you!

Rated 5 out of 5 stars

Great Experience with KMPL

I have had great experience with Kantipur Management Private Limited. They have a huge client list that have been satisfied by their quality service delivery. If you have any work to outsource then without any doubt go for KMPL.

1 May 2023
Unprompted review
Kantipur Management Private Limited logo

Reply from Kantipur Management Private Limited

Thank you for your support and trust with us !!

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