U was really scared about ordering online as ive been scammed before but kandycrave is the best shop ive come across quick on delivery's always have stock and the items are so fresh, this is now my go... See more
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Placed an order for a qty of 23, however only 16 were delivered. Reported a query with the order and have not heard anything in the last 10 days. Premium delivery took 4 days.
Favourite sweets asked for by my grandson which he finds difficult to buy in his local home area.
Fabulous choice, brilliant prices and fast delivery!! Will keep coming back for my sweet orders x
Company details
Written by the company
We are a UK based confectionery wholesaler stocking thousands of the very best sweets and confectionery items. We are an online only store and ship all over the UK. No trade account needed and no minimum order.
Contact info
Unit 7 Phoenix Industrial Estate, Loxdale Street, WV14 0PR, Bilston, United Kingdom
- 01902 403336
- info@kandyking.co.uk
- kandyking.co.uk
Hasn’t replied to negative reviews
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Delivery missing stock
Placed an order for a qty of 23, however only 16 were delivered. Reported a query with the order and have not heard anything in the last 10 days.
Premium delivery took 4 days.
No communication when there’s a problem
Not everything was received however it was listed on packing note and invoice. I have contacted to advise but no response.
Didn’t receive an invoice or delivery…
Didn’t receive an invoice or delivery note and when I tried to chase it up none of the ways of communicating from their website were valid I had to search the internet for contact details
U was really scared about ordering…
U was really scared about ordering online as ive been scammed before but kandycrave is the best shop ive come across quick on delivery's always have stock and the items are so fresh, this is now my go to and I wnt go anywhere else. Thank you kandycrave
Very quick delivery .
2 of the items ordered were ripped open…
2 of the items ordered were ripped open meaning these could of been eaten and also not fresh, I have wrote in twice about it and not had a reply
Providing a product I find very…
Providing a product I find very difficult to get anywhere else. Fast delivery, well packaged and reasonably priced.
Awesome company with great products
Missing order Ordered on 26th November and still…
Ordered on 26th November and still haven’t received my order that has been paid for and they’re apparently still looking into it a week later, no one phones or emails back, I’ve been on the phone every day, breach of contract as was on a 48hr delivery, still waiting
Favourite sweets.
Favourite sweets asked for by my grandson which he finds difficult to buy in his local home area.
Excellent super fast delivery and items…
Excellent super fast delivery and items all as described. Saved as favourite!
Ordered items with express 1-2 day…
Ordered items with express 1-2 day delivery. After 3 days, contacted customers services to request tracking information, only to be told that it hasn't left yet as it was being shipped on standard service. When I told her that I had paid for express delivery, she apologised and offered a refund for difference in shipping cost. This was no help to me as I needed it delivered by a certain date. In theory, it should have made it to me on time with standard shipping, but this too was nit to be the case. It finally left their warehouse 6 days after placing the order, which happened to be the day I needed it.
Items still not received a week later, as I write this review.
If you order from this company, don't rely on shipping times and allow at least 2 weeks.
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