KAM Servicing Reviews 2,205

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, respect, and professionalism, often highlighting their excellent communication and ability to explain things clearly. Many people appreciate the efficient service, quick turnaround times, and the overall smooth experience, with some noting the convenience of the booking system. However, some customers were dissatisfied with the pricing, finding it expensive or being charged for unnecessary work. There were also occasional issues with the booking process, with some experiencing unconfirmed appointments or last-minute cancellations. A few other people also felt that the product quality was not up to par, citing problems with repairs or parts.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers consistently praise the friendly, fast, and... See more

Staff

Customers consistently note positive experiences with staff, often describing them as friendly, helpful, and... See more

Price

Reviewers mention ambiguous feedback about price. While some customers praise reasonable costs, good prices,... See more

Product

Clients share ambiguous opinions on the product. Many reviewers reported significant issues with their... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers found the online booking system... See more

Based on these reviews

Rated 5 out of 5 stars

Always get good efficient service with Kams. I’m fussy about where I take my vans but have no qualms about recommending these guys from my experience at either Ambergate OR Heanor. Thanks again🙏

Rated 5 out of 5 stars

Took my car today 23/04/2025 to the Ascot Drive Branch in Derby, dealt with Stewart, who was absolutely fantastic, recognised the issue and more importantly the dangers ( brakes and tryes ), and made... See more

Rated 5 out of 5 stars

Used kam in Beeston. As always great customer service. Ash is great and Treated me with great respect. And kind words regarding my cancer remission. Had cambelt and all parts associated with it replac... See more

Company replied

Rated 5 out of 5 stars

Took my car into Hucknall branch today as one of my lights wasn't working. Fitted me in very quickly and replaced faulty bulbs. OK this was a simple job but I have been using them for MOT/Service... See more

Company replied

Rated 3 out of 5 stars

Booked service and MOT, was told needed a new set of rear brake discs and pads+ 1 side of track rod and track rod end changing+wheel alignment costing VERY EXPENSIVE £749.00. Then noticed track rod bo... See more

Company replied

Rated 5 out of 5 stars

Kam Derby where amazing after being stranded 170 miles from home on a Sunday evening I was taken by the AA to Kam Derby I booked into hotel and in the morning call Kam I spoke to Ash who kept me i... See more

Company replied

Rated 5 out of 5 stars

MOT undertaken, spotted defective tyres and replaced, both started to deflate over 2 weeks. KAM Sinfin collected repaired and returned reparied. Have used them for a couple of years now and wouldn't g... See more

Company replied

Rated 5 out of 5 stars

Well, this is an unusual review as I have had no work done ! I have been happy to use KAM Beeston for at least 15 years, although it's a distance from my home and had booked my annual service and... See more

Company replied

Rated 1 out of 5 stars

Had my clutch go on my car so had a day off to sort it the garage. Collected Wednesday 10th September and it's lasted 4 days I've now got to have another day if work to try and sort how to get it t... See more

Company replied

Rated 1 out of 5 stars

I took my car in for it's MOT and it failed and needed work doing. I was told it'd be 550 to do, but upon speaking to other garages I was told by multiple that this was around 250 worth of work includ... See more

Company replied

Rated 5 out of 5 stars

They are great and very professional. I trust KAM with my car and not trying to push extra work to be done that’s not needed! I like the booking system and that I feel like my time is being respecte... See more

Company replied

Rated 1 out of 5 stars

They advised my wife that the repair work would require 5 hours labour. It actually took 40 minutes elsewhere The manager informed me that’s what’s the computer advised him and that’s what he bases pr... See more

Company replied

Rated 5 out of 5 stars

Booked in online for MOT and oil and filter change, also fuel filter. needed near side shock and spring, all work clearly explained and priced. was able to split the payments to make more affordable.... See more

Company replied

Rated 5 out of 5 stars

Kam servicing Beeston - booked my car in last Weds. Excellent service always so friendly and helpful. Wouldn’t go anywhere else and always recommend to others. Thank you!

Rated 5 out of 5 stars

I’ve been using this garage for years and I honestly wouldn’t trust my car with anyone else. Anthony, Nigel and Rich are the definition of what a good mechanic should be; knowledgeable, honest,... See more

Rated 5 out of 5 stars

Ash and the team at Abbey Derby have been fantastic from start to finish with timing belt replacement and servicing on my Swedish Tank. I will not hesitate to recommend them. Friendly and kn... See more

Rated 5 out of 5 stars

I couldn't be happier with the service I received, som talked me through everything from my mot to my service, he was very upfront with everything. I was extremely impressed with all the service I rec... See more

Company replied

Rated 1 out of 5 stars

Never confirmed the booking, charge extra for oil (says it in the confirmation email) which obviously i didn't receive. Didn't turn off the service light (it's a French thing can't do it) and didn't e... See more

Company replied

Rated 5 out of 5 stars

This is the third year that I have taken my car to Kam Servicing. I couldn’t be more pleased and grateful for the respect, response and how they consult you the cost and what is needed before carrying... See more

Company replied

Rated 1 out of 5 stars

Took sons black box out of his car when doing mot spoke to vosa this is not something that should be happening as it is illegal to tamper with it . Also work that needs doing to car was twice as much... See more

Rated 5 out of 5 stars

I’ve been using KAM servicing for some years now and wish I’d discovered them sooner. Professional friendly and consistent they go the extra mile every time.

Company replied

Rated 5 out of 5 stars

allways do a good job,i had a clutch done in the SINFIN branch,very helpful, clean workers, and trusting people who now what they are doing. i use no one else now as you do get what you pay for, thank... See more

Company replied

Rated 5 out of 5 stars

Thanks again Kams just had MOT and service done a few extra bits needed to be fixed. Being a woman Hgv driver I know quite a lot about vehicles but if I don’t know or not sure I always ask. Been goi... See more

Company replied

Rated 5 out of 5 stars

I have been taking my car to Kam Servicing Long Eaton ( Derby Road) for 6 years, but today was a lovely surprise. They are professional, very efficient and nothing is too small of a job. Today on the... See more

Company replied

Rated 5 out of 5 stars

I have just been to get my evoke serviced and MOT. At Derby Road, Long Eaton. Fantastic customer service! The guy on reception mentioned that there was a recall on the evokes involving the steer... See more

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Rated 5 out of 5 stars

Vehicle booked in for full service and MOT. Friendly fast and efficient. Also given helpful advice on what needed to be done. Would definitely recommend.

Rated 5 out of 5 stars

Staff were helpful, honest and upfront with costs and were flexible with pick up timing. Made a stressful time pass as smoothly as possible.

Company replied

Rated 5 out of 5 stars

They advised me on how to get a spare part for my car in order to avoid the expensive process of sourcing one themselves. Really appreciated

Company replied

Rated 5 out of 5 stars

Another great MOT and service from KAM Ambergate. Have used this garage for years now, always give honest advice and recommendations to ensure my car stays on the road.

Company replied

Rated 5 out of 5 stars

Once again the guys at KAM sort my vehicle quickly and very reasonably priced. MOT, service and other fixes done at short notice. Thanks again fellas. Highly recommend.

Rated 5 out of 5 stars

Used Kam at Netherfield for horse box work, servicing and MOT. Brilliant service, great reception. Fitted the box in very quickly.

Company replied

Rated 5 out of 5 stars

Very happy, been with them for last few years. Honest advice and not pushy with suggestions for extra nonessential work

Company replied

Rated 5 out of 5 stars

Took car in for service and they advised they had found something that could be an issue further down the line and steps to ensure I didn’t encounter problems very helpful

Rated 5 out of 5 stars

been to kam many years now nothing but great service from Paul great price did the job straight away and gave me a loan car thank you again Paul

Company replied

Rated 5 out of 5 stars

Absolutely excellent from ster to finish helping friendly staff who explained everything to me, always use Kam and will continue to do so,Thanks to you all

Company replied

Rated 5 out of 5 stars

Going past Long Eaton branch 07.10 lights were on so called in and they fitted my new tyres while I waited despite not opening till 0800, many thanks saved me a lot of trouble

Company replied

Rated 4 out of 5 stars

The company were open and honest about any potential repairs that needed doing. They were also considerate when it came to the repair prices.

Company replied

Rated 5 out of 5 stars

Great and speedy service on my cooling system problem. Because of the team I was able to return to the home country fast with a fixed car.

Rated 5 out of 5 stars

I was able to book online for MOT and Full Service, then rang the garage, they confirmed my booking but also answered all my questions regarding other details of the service.

Company replied

Rated 1 out of 5 stars

I went to KAM for a full service. They advised that my car had an additional £700 of work that was required (in addition to the £231 i paid for the service), and advised that it would need work doing... See more

Company replied

Rated 3 out of 5 stars

Sent my car in for a full service and specifically added a clutch check on the booking. There was no mention of a clutch check on my detailed invoice. Overall the service was professional and smo... See more

Company replied

Rated 1 out of 5 stars

Having just spoken to the guy who is servicing my wife’s horse box this Friday, I am amazed by his rudeness. I’ve used you guys before and you’ve been great. You can forget it now and I’ll be advi... See more

Company replied

Rated 3 out of 5 stars

Kam are very good in general but felt let down as I booked my car in for an mot online and when I went to drop it off at 8am I was told it was not booked in but said they would do it. Waited all day a... See more

Company replied

Rated 1 out of 5 stars

If you ever received customer service from a company that was so bad that you vow never to use that company ever again. That was the feeling I was left with after taking my van into KAM services in No... See more

Company replied

Rated 5 out of 5 stars

So went to KAMM at Sawley for the first time with my recently acquired Fiat Ducato mh and the service was second to none,very informative and I would not hesitate to recommend to anyone,my new first... See more

Rated 1 out of 5 stars

I feel compelled to write this review due to the consistently poor service I have received from the Highbury Vale branch of Kam Servicing. My vehicle has been suffering from an ongoing oil leak, and d... See more

Company replied

Rated 5 out of 5 stars

Experience booking on line is very easy. I will review the service when complete.

Company replied

Rated 5 out of 5 stars

Service was excellent....it was courteous, prompt and on time throughout, Many thanks,

Company replied

Rated 5 out of 5 stars

It was a little problem but I was stressed about my back break light being out ,the guy in the shop was so nice talking to me ,fixeit quickly. I would go again, Thank you guys . Michelle x

Company replied

Rated 1 out of 5 stars

Kam service Hucknall. I booked my motor home for mot.when i got there they said they are too busy they cant do the mot till next week.I have 3 cars and motor home and always used Kam service in the... See more

Company replied


Company details

  1. Car Service
  2. Auto Repair Shop
  3. Car Repair and Maintenance
  4. Mechanic
  5. Oil Change Service
  6. Tire Shop

About KAM Servicing

Written by the company

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Booking was very straightforward and…

Booking was very straightforward and very efficient service from them

12 November 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 3 out of 5 stars

Missed check with full service?

Sent my car in for a full service and specifically added a clutch check on the booking.
There was no mention of a clutch check on my detailed invoice.

Overall the service was professional and smooth, but I'm disappointed that something that was requested seemed to be missed.

8 November 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.
We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Professional friendly consistent.

I’ve been using KAM servicing for some years now and wish I’d discovered them sooner. Professional friendly and consistent they go the extra mile every time.

4 November 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Very helpful staff

Staff were helpful, honest and upfront with costs and were flexible with pick up timing. Made a stressful time pass as smoothly as possible.

19 October 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

I had to have an emergency MOT

I had to have an emergency MOT. The garage pulled out all the stops to get it done as I was visiting my friends in Derby.

18 October 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

They are great and very professional

They are great and very professional. I trust KAM with my car and not trying to push extra work to be done that’s not needed!
I like the booking system and that I feel like my time is being respected (unlike some other places where „it’s gets done when it gets done” policy is operated)

18 October 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Thanks again Kams

Thanks again Kams just had MOT and service done a few extra bits needed to be fixed. Being a woman Hgv driver I know quite a lot about vehicles but if I don’t know or not sure I always ask. Been going to Kams at Sawley for years and wouldn’t go anywhere else. Thanks lads

27 October 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Fog light mystery

Had a baffling electrical fault the lads sorted it in minits and didn't charge me .I've been going to them some years now very knowledgeable on a wide range of vehicles

18 October 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

MOT undertaken

MOT undertaken, spotted defective tyres and replaced, both started to deflate over 2 weeks. KAM Sinfin collected repaired and returned reparied. Have used them for a couple of years now and wouldn't go elsewhere. Friendly staff and a great collection return service

9 October 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Great quick and friendly service

Great quick and friendly service . Great local garage definitely recommend them

17 September 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Very happy

Very happy, been with them for last few years. Honest advice and not pushy with suggestions for extra nonessential work

17 September 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 5 out of 5 stars

This is the third year that I have…

This is the third year that I have taken my car to Kam Servicing. I couldn’t be more pleased and grateful for the respect, response and how they consult you the cost and what is needed before carrying out the work, which is done to a very high standard. Highly recommend.

13 October 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Thank you so much for your kind words and for trusting us with your vehicle for the third year running. We truly value your loyalty and are delighted to hear that you appreciate our communication, transparency, and the quality of our work.

Our team always strives to provide honest advice and high standards of service, so it’s wonderful to know that this has made a difference for you.

We really appreciate your recommendation and look forward to continuing to look after you and your car for many years to come.

— The KAM Servicing Team 🚘✨

Rated 5 out of 5 stars

Prompt service

Service was excellent....it was courteous, prompt and on time throughout, Many thanks,

17 September 2025
KAM Servicing logo

Reply from KAM Servicing

Hi Ann, thank you for your feedback. It is greatly appreciated!

Kam Servicing.

Rated 1 out of 5 stars

Had my clutch go on my car so had a day…

Had my clutch go on my car so had a day off to sort it the garage. Collected Wednesday 10th September and it's lasted 4 days I've now got to have another day if work to try and sort how to get it to a garage as apparently they can only collect if running
No idea of the parts are under Warrenty but not happy one bit

14 September 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.
We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Good service

18 August 2025
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

Rated 1 out of 5 stars

Never confirmed the booking

Never confirmed the booking, charge extra for oil (says it in the confirmation email) which obviously i didn't receive. Didn't turn off the service light (it's a French thing can't do it) and didn't even bother to stamp the book. Unbelievably poor, not convinced they even opened the bonnet!

30 August 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.
We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com
Regards,
Kam Servicing.

Rated 1 out of 5 stars

Kam service Hucknall.

Kam service Hucknall.
I booked my motor home for mot.when i got there they said they are too busy they cant do the mot till next week.I have 3 cars and motor home and always used Kam service in the past.well I wont be using them again.
They could have at least phoned me before i drove all the way there .they didnt seem to be interested about loosing a valued customer.

26 August 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.
We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com
Regards,
Kam Servicing.

Rated 5 out of 5 stars

Kam Derby where amazing after being…

Kam Derby where amazing after being stranded 170 miles from home on a Sunday evening I was taken by the AA to Kam Derby I booked into hotel and in the morning call Kam I spoke to Ash who kept me informed and answered all my questions in general he showed pride in his service and concern for my situation they took in my car a short notice and had me on my way in the after noon.
A+++ service
Great communication and service
Would recommend to any one in Derby area
Well done

4 August 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Thank you so much for sharing your experience with us. We’re really pleased that the team at KAM Derby, and especially Ash, were able to help get you back on the road after such a stressful situation.

Providing clear communication, reassurance, and a quick turnaround is something we take great pride in, so it’s wonderful to hear this came through during your visit.

We truly appreciate your recommendation and kind words, and we’ll be sure to pass your feedback on to Ash and the rest of the team.

Wishing you safe travels, and should you ever need us again in the future, we’ll be here to help. 🚗✨

Kind regards,
The KAM Servicing Team

Rated 2 out of 5 stars

Replacing parts not needed

Took my vehicle to KAM services Ascot drive, for a health check due to a knocking noise on the passenger side near the wheel. Left my car, rang me stating they had found the issue, which would cost around £800! I agreed to the work as I needed the issue fixing, I have some long journeys approaching. On collecting my vehicle they were waiting for parts to be delivered although, who I spoke to earlier said they had the parts to complete the work. The guy stated my vehicle is still making the noise and to bring it back tomorrow, he would fix it for free because of the amount I had spent, as it might be a part that only costs £5 each!
When driving home, the noise was worse, my vehicle felt unsafe.
I returned in the morning, and left my car. On collecting the guy said he had fixed the issue which was the ball joints "the £5 X2" he had stated yesterday however would not provide me with any paperwork although it clearly states online "ball joints, when fitted by a professional garage, should come with a guarantee, often for 12 months or a certain mileage, especially if the garage supplied the parts"
He also stated that a part they had fitted yesterday was faulty or wasn't sitting right! No wonder the vehicle felt unsafe driving home. The £800 work I had done, I wasn't provided with a breakdown of cost on the invoice apparently they do not provide a breakdown of cost. I feel KAM took advantage and completed work that wasn't required especially as I had a MOT done a few months ago, these £800 repairs would have been on my advisories.
Avoid at all cost or have the guts to say I'll get a second opinion before having work done at KAM services! I will be taking this further.

21 July 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service. I'd like to express our apologies and look to get this matter resolved amicably.

We would like to investigate the issues you have raised and take steps to prevent them from happening again. If you could contact Kevin the area manager, to discuss this further, his contact email address is kev@kamservicing.com

Regards,
Kam Servicing.

Rated 5 out of 5 stars

M.O.T fale

My car filed the filed the M.O.T but the guy Lee was so good sorted everything out to write my car off . I wouldn't use anybody else.

25 March 2025
Unprompted review
KAM Servicing logo

Reply from KAM Servicing

Hi,
Thank you for your feedback, we appreciate you taking the time out to leave us a review on your recent experience. We look forward to maintaining and repairing your car in the future.
Regards,
Kam Servicing.

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