Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happily surprised ☺

This was my first time buying from you and I was happily surprised with the bikini bonus (which I ended up liking even better than the one I paid for). Now that I'm familiar with the sizing you use, it will be great to plan future purchases

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Fab swimming costumes & great service

Really love all 4 of the costumes I bought. Using a 3 for the cost of 2 offer and £10 off, they were bargain for the quality and style of the products. I had to exchange two items as I got the sizing wrong. This was organised swiftly, I didn't need to send the wrong sizes back, and they replaced the items straight away. I couldn't have been happier. Would recommend this company and the products

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Cute swimsuits and good customer service!

Unfortunately the swimsuits I ordered didn’t fit. I have a hard time buying anything online because I am weird sizes. Customer service for this company however offered many options. Due to shipping costs from the United States back to China they did try just giving me alternate sizes or swimsuits. They said I could ship back to them as well but cost wise it’s not the most effective. They also offered a partial refund versus shipping back and said to donate my items. It is nice that they did offer multiple solutions and told me to just donate the swimsuits versus returning. However I see why others are upset they couldn’t just get a full refund. I have like 10 swimsuits from them now that I have to just donate- half of which were free because they sent me alternative suits of my choosing but again just how they are made it didn’t work out. I need a large top and a small bottom the bottoms fit perfectly but unfortunately the top sizes just didn’t work out. I’m just going to make a large summer donation to my local Salvation Army. Hopefully someone else can use these :) hope kamoni can create a shipping contract deal with someone so it is not up to the user to attempt getting these items back to china.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

My Kamoni bikini arrived in the mail quickly. Their email communications during shipping were very helpful. It is beautiful and fits perfectly. Plus they sent a free extra bikini bottom. This was my 3rd suit I have purchase from Kamoni. Highly recommend!

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had to exchange my items due to them not fitting properly. The customer service team responded quickly and helped me arrange my replacement order. They were very helpful and I would definitely shop here again!

7 April 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

I ordered four pairs of bikinis from kamoni and had to get smaller top sizes. It was no issue and all I had to pay for was the return shipping. One of the tops was the wrong one and they exchanged it free of charge. All of the bikinis fit great and I love the tie up backs. 10/10 would recommend.

28 January 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Ordered two bakinis, great quality. I had to exchange a size, they replied within an hour and had the exchanged item sent to me quickly. Would use again

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Easy "return"

Since the first bikini I received didn't fit and I decided to return it, I was offered a second set instead, which I am now very happy with. The process was quick and efficient. Thank you very much!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service !

Amazing customer service !! They were quick to respond to my refund and exchange request. The bathing suit bottoms I ordered were a size small and were too small so I needed a medium. If you are deciding between two size I’d go with the larger one. Just had to pay for shipping and they sent over the new sizes.

22 March 2024
Unprompted review
Rated 1 out of 5 stars

DONT USE

DONT USE
I bought x 2 bikini sets last year. They were not suitable to requested a refund.They asked about me keeping the items or returning to china at my own cost. I returned items last year and today some 5 months later they have been delivered back. I never received any refunds and am out of pocket paying for a return which never happened

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very quick responses when something didn't fit right. They offered lots of fab solutions :)

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Lovely swimmers

Received my swimmers and they were lovely but the bottom a tad small. Instead of an exchange, they let me keep the swimmers and sent a new set for free. Great customer service and product . Thankyou

8 February 2024
Unprompted review
Rated 5 out of 5 stars

I received my bikini and the quality…

I received my bikini and the quality was better thsn expected. I ordered as per size chart but needed to change the top snd bottom .Staff quickly replied and offered to replace the item I wished for with just the shipping fee payment and I am thrilled. I will definitely be shopping with them again.

14 March 2024
Unprompted review

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